Appraisal quality assurance analyst

Job Details:

Job Location: USF METAIRIE - METAIRIE, LA, Position Type: Full Time, Salary Range: $100000.00 - $130000.00 Salary/year, Travel Percentage: Up to 25%, Job Shift: First, Job Category: Administrative.

U.S. Forensic, LLC, an ATS Family of Companies, assists commercial and industrial clients by performing forensic evaluations, reporting, and expert witness testimony. The firm’s capabilities include accident reconstruction; structural, mechanical, and electrical engineering; fire origin and cause; and environmental services. U.S. Forensic tailors its consulting engineering services to meet each client’s unique needs, and its experienced forensic engineers and investigators support a wide range of industries. As part of the ATS family, the company also offers expanded capabilities in testing, inspection, and calibration when a broader scope of services is required.

Applied Technical Services, LLC (ATS) is a leading provider of critical testing, inspection, certification, and compliance services. ATS serves clients across a diverse set of large and stable end markets, including manufacturing, power generation, aerospace, medical, and defense. The company was founded in 1967 and is headquartered in Marietta, GA. Today, ATS employs nearly 2,100 team members across more than 95 locations throughout the United States. Together, U.S. Forensic and ATS are driven by a shared purpose to create a safe and reliable world, delivering assurance through precise technical and professional services.

Job Title: Appraisal Quality Assurance Analyst

Position Type: Full-Time

Location: This position may be based remotely or out of one of USF’s office locations.

The Appraisal Quality Assurance Analyst is responsible for applying specialty knowledge and expertise when reviewing estimates and narrative reports to ensure accurate valuations of property for insurance claims and other purposes. The QA Analyst will be responsible for the quality of our narrative reports and will collaborate with various departments to establish property values, ensuring compliance with regulations and industry standards.

Key Responsibilities:

• Oversee the appraisal process from initial inspection through final report completion, ensuring each appraisal is completed accurately, efficiently, and in accordance with applicable regulations and industry best practices.
• Review appraisal estimates and reports for accuracy, completeness, consistency, and compliance with established industry standards and regulatory requirements.
• Perform appraisals and manage appraisal claims as needed to support business and client needs.
• Onboard, train, and support new contractor appraisers to ensure they understand performance expectations and are equipped to meet client Service Level Agreements (SLAs).
• Partner with appraisers and internal teams to address errors, provide feedback, and implement process improvements.
• Maintain accurate records of appraisal reviews, findings, and corrective actions.
• Identify trends and recurring issues and communicate findings to management to support quality and continuous improvement initiatives.
• Conduct periodic market analyses and remain current on market conditions, economic factors, industry developments, and regulatory changes that may impact property valuations.
• Apply a strong understanding of valuation methodologies, including the sales comparison, cost, and income approaches.
• Maintain applicable certifications and effectively utilize appraisal software, databases, and other relevant technology.
• Ensure appraisal practices and processes comply with applicable state and federal regulations, client requirements, and established industry standards.
• Develop, implement, and maintain quality control measures that promote accurate, consistent, and well-supported valuations across the appraisal process.
• Perform other duties as assigned.

Qualifications:

The following skills are integral to success in this role:

• Licensed claims adjuster and Certified Appraiser Property & Casualty Adjusting License
• 10+ years of property personal lines insurance claims experience
• Familiar with Xactimate and Xactanalysis
• Exceptional teamwork and communication abilities
• Remain calm and organized in a fast-paced environment
• Growth-minded – sharing ideas with operations to improve process efficiencies, and foster open communication, etc.
• Computer literate and proficient in using Microsoft Office, various browsers, and PDF programs.
• Ability to learn our Job Management Systems.

Equal Employment Opportunity Statement:

Applied Technical Services is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

U.S. Persons Only:

A requirement of this position is access to information that is subject to U.S. export controls under the U.S. International Traffic in Arms Regulations ("ITAR"). Accordingly, the company will consider only "U.S. Persons" for this position. A "U.S. Person" includes (a) U.S. citizens or nationals; (b) U.S. lawful permanent residents (i.e., "green card" holders); (c) persons granted refugee status; or (d) persons granted asylum in the United States. This information is collected solely for purposes of complying with U.S. export control requirements and will not be used to unlawfully discriminate in the hiring process.

Please note, we do not accept unsolicited resumes from third-party agencies. Resumes submitted without an active agreement and prior coordination with our Talent team will not be eligible for placement fees.