Accounts receivable specialist

We believe talent deserves a human touch. Your application will be read by an actual person who’s excited to discover the real you.

At New Charter, we are seeking an Accounts Receivable Specialist (in other companies this person could hold the title of Accounts Receivable Analyst or Senior Billing and Collections Specialist) to manage accurate and timely billing, collections, and accounts receivable processes that support the company's financial operations and cash flow.

This is a remote position with occasional travel to our office. Candidates in the Eastern Time zone strongly preferred.

In this role, you will collaborate with internal accounting and finance teams, external customers, and other stakeholders to manage invoicing, payment tracking, account reconciliations, and collections activities. You will leverage accounting platforms such as NetSuite, QuickBooks, or similar systems, along with Microsoft Excel, to maintain accurate financial records, monitor outstanding balances, and support financial reporting.

To be successful in this role, you will bring a strong understanding of accounts receivable processes, accounting principles, and financial controls. You will take ownership of daily AR activities, proactively resolve discrepancies, and ensure timely follow-up on outstanding receivables. Your attention to detail, organizational skills, and ability to communicate effectively will help maintain accurate financial records and support efficient month-end and year-end closing processes.

General job duties include:

• Generate and distribute accurate customer invoices and follow up on outstanding accounts receivable balances.
• Monitor customer accounts, track payments, and support timely collections activities.
• Maintain accurate, complete, and organized records of accounts receivable transactions.
• Prepare and analyze accounts receivable reports, including aging schedules and outstanding balance summaries.
• Research and resolve billing discrepancies, payment issues, and account reconciliation differences.
• Ensure compliance with established accounting policies, internal controls, and financial procedures.
• Respond to customer billing and payment inquiries in a timely and professional manner.
• Collaborate with internal accounting, finance, and operational teams to resolve account-related issues.
• Assist with month-end and year-end closing activities, including account reconciliations and financial reporting.
• Support internal and external audits by preparing documentation and responding to auditor requests.
• Identify opportunities to improve accounts receivable processes, accuracy, and collection efficiency.

Required Experience:

• 3+ years of experience in accounts receivable, billing, collections, or general accounting.
• Experience using accounting software such as NetSuite, QuickBooks, or comparable financial management platforms.
• Working knowledge of Generally Accepted Accounting Principles (GAAP), accounts receivable processes, and basic financial controls.
• Experience with account reconciliations, collections management, and resolving billing discrepancies.
• Strong Microsoft Excel skills, including the ability to organize, reconcile, and analyze financial data.

Preferred Experience:

• Experience supporting month-end and year-end financial close processes.
• Experience preparing accounts receivable aging reports and supporting financial audits.
• Strong organizational and time management skills with exceptional attention to detail and accuracy.
• Excellent written and verbal communication skills, including experience interacting with customers and cross-functional teams.
• Ability to independently manage competing priorities while collaborating effectively in a fast-paced, remote team environment.
• Demonstrated professionalism and discretion when handling confidential financial and customer information.

Compensation:

The compensation is expected to start at $65,000 annually. Our offer will be determined by multiple factors including candidate experience and expertise and may vary from the amount listed above.

Who We are: At New Charter, we’re building a caliber of business the IT industry hasn’t yet seen. We are serving small-to-medium sized businesses in 10+ industries across North America, and we deliver best-in-class technology solutions to propel our clients into the digital world.

At New Charter, we’re investing in our people – through growth and learning initiatives, employee benefits, company innovation, and more. We are constantly seeking a diverse candidate backgrounds and perspectives to amplify inclusive hiring practices for each job opening. Our partner companies have career paths for many different role types, whether you want to be deeply technical or whiteboarding with clients, and we are committed to developing fulfilling career paths for all contributors at New Charter. (Please note: Every application submitted through Workday is reviewed by a real person, not an AI. We value your time and take each submission seriously.)

Our teams are dedicated to pioneering breakthrough technologies, disruptive solutions, and transformative strategies. We’re the architects of change, fostering an environment where bold ideas take flight, and creativity knows no bounds. At New Charter, we’ve embraced the idea that every individual brings something special to the table. Our foundation is based on the belief that each team member plays a crucial role in our collective success.

Ready to be part of a dynamic and supportive community where your unique skills and personality shine? We’re on a mission to make a difference, and we want you to be part of the story. Let’s transform the world together and build a career that’s as unique as you are!

We are looking for driven and passionate people who are excited to work in an incredibly rewarding environment. So, if you are ready to learn, be inspired, solve problems, and grow professionally, apply today! Learn more here: Why New Charter.

New Charter is committed to creating an inclusive environment and is proud to be an equal opportunity employer. New Charter recruits, employs, trains, compensates, and promotes regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.