Accounts receivable rep (refunds)

Love + medicine is who we are, it's what we do, it's why people want to work here. If you’re looking for a job to love, apply today.

Scheduled Weekly Hours:

40

We’re not just filling positions, we’re building careers. At Emplify Health, we care for our teams, while they care for their communities. Whether you are just starting out or looking for a change, Emplify Health supports you now and into the future. Join us and find out how a little empathy changes everything.

We are seeking a detail-oriented and proactive individual to join our team as a full-time Accounts Receivable Representative in our Payment Posting (Refunds) team! In this role, you'll play an important part in ensuring patient accounts are accurate by reviewing billing activity, resolving payment discrepancies, processing refunds, and working with insurance companies and patients to address account concerns. If you enjoy problem-solving, working with financial data, and helping support an exceptional patient experience, we encourage you to apply!

What's Available:

• Full-time – 1.0 FTE (40 hours/week)
• Monday – Friday, 8-hour shift between 7 AM -5:30 PM
• Department: Payment Posting (Refunds)
• Location: Onalaska, WI, on-site training
• Remote eligible role after training, must reside in WI, MN, or IA

What You Need:

• High school diploma or equivalent required
• 1 year of work experience, preferably in a medical facility, insurance company, or office setting required
• Strong communication and problem-solving skills
• Experience with medical billing and third-party payor processes is preferred
• Successful completion of core competency testing for Accounts Receivable Representatives after training

What you Get:

• Starting pay of $19.05/hr + more for experience!
• Top-notch benefits: 401(k) with matching, paid time off, competitive health insurance, wellness programs to keep you and your family healthy, tuition reimbursement, and more
• Career Growth/CDC - Growth opportunities and access to Emplify Health’s Career Development Center to help you navigate your career

Emplify Health, a partnership of Bellin Health and Gundersen Health System, is a leading not-for-profit, patient-centered healthcare network based in Green Bay and La Crosse, Wisconsin. With 11 hospitals and over 100 clinics, we serve 67 cities across Wisconsin, Iowa, Minnesota, and Michigan's Upper Peninsula. Join us in making a meaningful difference in the lives of our patients and communities.

If you need assistance with any portion of the application or have questions about the position, please contact HR-Recruitment@gundersenhealth.org or call 608-775-0267.

We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values — belonging, respect, excellence, accountability, teamwork and humility — our pillars set our foundation and our future.

Equal Opportunity Employer