Transcom·yesterday

Konsultant za tehničku podršku (francuski jezik)

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Location

remote, Serbia

Commitment

Full Time

Level

Junior (<2 years)

Required skills

French languageTechnical supportCustomer serviceCommunicationProblem solvingSalesTechnical troubleshootingWarranty managementTeamwork

Job Description

GENERAL INFORMATION

Location

Belgrade

Job ID

14165

Job Category

Customer Service Representative (CSR)

Language Requirement

French

DESCRIPTION & REQUIREMENTS

Ukoliko voliš zanimljivosti iz oblasti bele tehnike, pratiš inovacije koje olakšavaju svakodnevni život kroz upotrebu raznovrsnih kućnih aparata onda je ovo oglas za tebe. Ako te uz to i inspiriše rad sa ljudima sa kojima želiš da podeliš znanja i rešenja kojima ćemo te naučiti, možda si ti naš budući kolega/koleginica!

Šta možeš da očekuješ od prvog dana angažovanja?

Privatno zdravstveno osiguranje za sve zaposlene
Mogućnost rada od kuće
Ugovor o radu od prvog dana obuke
Mesečni bonusi
Popust na FitPass članarinu
Pristup internoj platformi za učenje
Interni događaji i obuke namenjeni tvom ličnom i profesionalnom razvoju

Pridruži nam se kao Agent tehničke podrške u oblasti bele tehnike (francuski jezik)!

Tvoje osnovne odgovornosti bi bile:

Odgovaranje na upite klijenata na francuskom jeziku
Rešavanje sitnijih popravki uređaja i nedoumica klijenata
Pružanje informacija o trenutnom stanju garancije
Organizovanje dolaska složenijeg servisa koji će popraviti uređaj
Asistiranje prilikom procesa reklamacije
Prepoznavanje prilika za prodaju produženih garancija
Praćenje tehničkih inovacija shodno promenama na tržištu

Kako da znaš da si ti prava osoba za naš tim?

Poseduješ odlično poznavanje francuskog jezika (C1/C2)
Komunikativan/na si i voliš da pomažeš ljudima
Timski si igrač i dinamično okruženje ti prija
Motivisan/a si i odgovoran/na
Prethodno iskustvo u prodaji je prednost
Želiš da se razvijaš u ovoj industriji

Kako izgleda život u Transcomu?

U Transcomu smo neumorno posvećeni. Našim klijentima i jedni drugima. Svakog dana neko započne svoje putovanje sa Transcomom. Uzimajući potencijal koji imaju danas i pretvarajući ga u veštine za budućnost. Dobijanje priznanja za naporan rad, timskog igrača i podršku drugima. Zagovaranje pozitivnih, trajnih promena u svojim timovima i zajednicama. Takvi smo mi u Transcomu. Ovde nam je stalo, i navijamo jedni za druge. Uključeni ste, baš takvi kakvi jeste, od prvog dana. A sa pravim načinom razmišljanja, nema granice koliko daleko možemo ići zajedno.

Ready to join the team?

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Sun
- 1:00 PM - 2:00 PM
  Senior Product Manager Interview
  Sarah Jenkins
- 2:30 PM - 3:00 PM
  Initial Interview
  Alex Chen
Mon
- 11:00 AM - 11:15 AM
  Product Manager Interview
  David G. (Hiring Manager)
- 4:15 PM - 5:15 PM
  First Round Interview
  Sophie L.
Tue
- 1:20 PM - 1:45 PM
  Introductory Interview
  Marta W.
- 2:30 PM - 3:00 PM
  Kick-off Interview
  Daria (HR)
Wed
- 1:00 PM - 1:45 PM
  Qualifying Interview
  James Miller
- 5:30 PM - 6:00 PM
  Discovery Interview
  Chris V.
Thu
- 2:30 PM - 3:00 PM
  First Interview
  Michael T.
- 4:00 PM - 5:00 PM
  Interview
  Den

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How does Global Work AI apply to jobs without spamming?
Global Work AI only applies to roles that closely match your experience, seniority, and career goals. Each application is personalized and submitted intentionally-one role at a time-so it looks human, relevant, and never spammy.
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Yes. Protecting your professional reputation is built into the product. We avoid mass applications, irrelevant roles, and generic language. Every application is tailored to the role and designed to reflect how a strong candidate would apply manually.
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No. You don’t need a perfect resume to get started. Global Work AI uses your existing resume to build a Candidate Profile, then adapts your resume for each role-highlighting what matters most.
What will my resume and cover letter look like before they’re submitted?
You stay fully in control. Before anything is submitted, you can review how your resume and cover letter are tailored for the role-clear, focused, and aligned with the job description.
Will recruiters be able to tell that I used AI to apply?
No. Applications are designed to look natural and intentional. Because each one is role-specific and personalized, they don’t resemble the generic or automated submissions that recruiters are accustomed to filtering out.
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We want you to feel confident trying Global Work AI. If you’re not satisfied, you can rely on our Money-Back Guarantee. Contact our support team at contact@globalwork.ai , and we’ll assist you.

Konsultant za tehničku podršku (francuski jezik)

Required skills

Job Description

GENERAL INFORMATION

Location

Job ID

Job Category

Language Requirement

DESCRIPTION & REQUIREMENTS

Šta možeš da očekuješ od prvog dana angažovanja?

Pridruži nam se kao Agent tehničke podrške u oblasti bele tehnike (francuski jezik)!

Tvoje osnovne odgovornosti bi bile:

Kako da znaš da si ti prava osoba za naš tim?

Kako izgleda život u Transcomu?

Ready to join the team?

Stop wasting hours on applications

Over 200,000 job seekers trust us

Frequently Asked Questions

How does Global Work AI apply to jobs without spamming?

Is Global Work AI safe for my professional reputation?

Do I need a “perfect” resume to use Global Work AI?

What will my resume and cover letter look like before they’re submitted?

Will recruiters be able to tell that I used AI to apply?

What if I’m not satisfied with Global Work AI?

Stop wasting hours on applications

Over 200,000 job seekers trust us

Frequently Asked Questions

How does Global Work AI apply to jobs without spamming?

Is Global Work AI safe for my professional reputation?

Do I need a “perfect” resume to use Global Work AI?

What will my resume and cover letter look like before they’re submitted?

Will recruiters be able to tell that I used AI to apply?

What if I’m not satisfied with Global Work AI?

Stop wasting hours
on applications

Frequently Asked
Questions

Stop wasting hours
on applications

Frequently Asked
Questions