International medical biller

Allara is a comprehensive women’s health provider that specializes in expert, longitudinal care that supports women through every life stage. Trusted by over 60,000 women nationwide, Allara makes expert healthcare accessible by connecting patients with multidisciplinary care teams that have a deep understanding of hormonal, metabolic, and reproductive care. Allara provides ongoing support for hormonal conditions like PCOS, chronic conditions like insulin resistance, and life stages like perimenopause, helping patients see improved health outcomes. As one of the fastest-growing women’s health platforms in the U.S., Allara is bridging long-overlooked gaps in healthcare for women.

The Opportunity

We're seeking an experienced and highly motivated Remote Contract Medical Biller to support our fast-paced billing department operations. This role will be instrumental in managing the end-to-end billing cycle, contributing to our high-performing Key Performance Indicators (KPIs), and ensuring excellent patient satisfaction.

The ideal candidate is a self-starter who thrives in an independent work environment and can seamlessly integrate into a remote team. Must possess strong critical thinking skills to analyze complex information, troubleshoot issues, and make informed decisions.

Location: Fully remote outside of the US.

Your Impact

• Manage the full revenue cycle process from patient registration through claims resolution.
• Accurately submit and track medical claims to various insurance payers.
• Perform accounts receivable (A/R) follow-up, identifying and resolving denied, underpaid, or unpaid claims through critical analysis of claim details and payer policies.
• Communicate effectively and empathetically with patients regarding billing inquiries, benefit explanations, and escalated concerns, often requiring the ability to quickly understand and address complex situations.
• Collaborate with internal teams (e.g., clinical staff, operations team) to ensure accurate and timely billing information.
• Utilize and maintain accurate data within practice management and electronic health record (EHR) systems.
• Contribute to special projects as assigned to optimize billing processes and improve departmental efficiency, leveraging critical thinking to identify areas for improvement and propose solutions.
• Maintain strict confidentiality of patient information in accordance with HIPAA regulations.
• Stay updated on payer regulations, coding guidelines, and industry best practices relevant to telehealth.

Required Qualifications

• Minimum of 1 year of proven experience in end-to-end medical billing and revenue cycle management.
• Demonstrated ability to work independently, prioritize tasks, and manage time effectively in a remote setting.
• Excellent verbal and written communication skills, with a professional and compassionate approach to patient interactions.
• Proficiency in using productivity tools such as Google Sheets or Microsoft Excel for data tracking and analysis.
• Experience working effectively within a remote team environment.
• A strong commitment to achieving and exceeding performance metrics (KPIs).

Preferred Qualifications

• Experience with Candid practice management software.
• Experience with the Elation Health EHR system.

Technical Requirements:

• Reliable high-speed internet connection.
• Dedicated, private workspace conducive to remote work.
• Proficiency with other tools (e.g., Google Meet, Slack).

What Allara Offers

• 1099 Contractor role
• Compensation: $8 - $10 per hour, based on experience
• 100% remote outside of the US
• Flexible hours; available within our operational needs.

At Allara, we believe in celebrating everything that makes us human and are proud to be an equal-opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members. We’re an Equal Opportunity Employer and do not discriminate against candidates or patients based on race, color, gender, sexual orientation, gender identity or expression, age, religion, disability, national origin, protected veteran status, or any other status protected by applicable federal, state, or local law.