Junior permit coordinator

Porch Group is a leading vertical software and insurance platform and is positioned to be the best partner to help homebuyers move, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners insurance at the center of this relationship. We differentiate and look to win in the massive and growing homeowners insurance opportunity by

• providing the best services for homebuyers
• led by advantaged underwriting in insurance
• to protect the whole home

As a leader in the home services software-as-a-service (“SaaS”) space, we’ve built deep relationships with approximately 30 thousand companies that are key to the home-buying transaction, such as home inspectors, mortgage companies, and title companies.

In 2020, Porch Group rang the Nasdaq bell and began trading under the ticker symbol PRCH. We are looking to build a truly great company and are JUST GETTING STARTED.

Job Summary

The future is bright for the Porch Group, and we’d love for you to be a part of it as our Junior Permit Coordinator.

As a Junior Permit Coordinator on the Permit Puller team, you will manage the end-to-end permit request process, from receiving customer requests to delivering complete, accurate permit documentation. Permit Puller provides a comprehensive service that reserves parking spaces for moving trucks, containers, and construction in congested cities across the United States and Canada. You will research locations, apply for permits through city-specific systems, coordinate with local sign posting vendors, and verify billing accuracy. You will work independently while collaborating with the broader team, owning a portfolio of 2-6 major markets at a time. This is a fast-paced role for someone with strong attention to detail and the organizational skills to juggle multiple city-specific processes and deadlines.

What You Will Do As A Junior Permit Coordinator

• Receive, review, and process approved permit requests from MovingPermits.com and sync them to HubSpot
• Research requested addresses using Google Maps and Street View to identify potential issues and confirm accuracy
• Escalate concerns or ambiguous requests to the appropriate team members and document all findings
• Organize and prioritize incoming requests by date and city to meet city-specific lead time requirements
• Apply for permits on city-specific websites within prescribed lead times, following each city’s unique application procedures
• Process permit payments using the company credit card and maintain accurate payment records
• Coordinate with local sign posting vendors to schedule Tow Zone sign placement and communicate site-specific posting instructions
• Identify and escalate potential issues or conflicts with customers before they impact job delivery
• Ensure all permit documents are complete and accurate before delivery to customers
• Review job pricing, line item totals, and billing information for accuracy prior to customer invoicing
• Document and communicate any issues, discrepancies, or mistakes to the team for resolution

What You Will Bring As A Junior Permit Coordinator

• Minimum 1 year of office or administrative experience
• Strong command of English, both oral and written
• Excellent organizational skills and meticulous attention to detail
• Ability to work effectively under pressure and meet tight, non-negotiable deadlines
• Proficiency with computer systems and the ability to quickly learn new web-based applications and databases
• Strong customer service orientation and professional communication skills
• Ability to manage multiple tasks and priorities simultaneously
• Preferred: experience with CRM systems such as HubSpot
• Preferred: familiarity with permit or regulatory processes, online government portals, or municipal systems
• Preferred: knowledge of specific cities’ parking regulations or right-of-way policies
• Proven experience working with US based business teams
• Excellent written and communication skills in English language

This role requires full and ongoing overlap with Porch’s U.S. EST business hours (7:30 PM IST – 3:30 AM IST). A Night Shift Allowance is applicable for this position in line with company policy.

Workspace: A quiet space to work, an internet connection of at least 30 Mbps download | 10 Mbps upload

The application window for this position is anticipated to close in 2 weeks (10 business days) from October 12, 2026. Please know this may change based on business and interviewing needs.

What You Will Get As A Porch Group Team Member

Pay Range*: 450,000 - 630,000 INR Annually

*Please know your actual pay at Porch will reflect a number of factors among which are your work experience and skillsets, job-related knowledge, alignment with market and our Porch employees, as well as your geographic location.

Our benefits package will provide you with comprehensive coverage for your health, life, and financial well-being.

Our benefits include medical insurance, accident insurance and retiral benefits.

Our wellness programs include 12 company-paid holidays, 2 flexible holidays, privilege/earned leave, casual/sick leave, paid maternity and paternity Leaves, and weekly wellness events.

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What’s next?

Submit your application below and our Talent Acquisition team will be reviewing your application shortly! If your resume gets us intrigued, we will look to connect with you for a chat to learn more about your background, and then possibly invite you to have virtual interviews. What's important to call out is that we want to make sure not only that you're the right person for us, but also that we're the right next step for you, so come prepared with all the questions you have!

Porch is committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve. We know that the happiest and highest performing teams include people with diverse perspectives that encourage new ways of solving problems, so we strive to attract and develop talent from all backgrounds and create workplaces where everyone feels seen, heard and empowered to bring their full, authentic selves to work.

Porch is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances.