About OneView Commerce

For retailers with thousands of shops, commerce platforms have historically fallen into two categories, each with significant drawbacks. Web-native platforms move fast but were never built for a shop floor. Legacy store systems were built for the shop floor but take a year to change anything. OneView Commerce is the third option: a headless commerce platform for physical retail that lets the world's largest retailers innovate just as quickly as the smaller ones. We ship store experiences that deploy fast out of the box, and we give retailers the freedom to build their own on top of a headless transaction engine engineered for the physical store rather than the browser.

Our customers are global retailers who build on OneView because it lets them keep moving: new journeys, new channels, and new store formats ship continuously rather than waiting on the next multi-year program. Founded in 2010 to close the gap between fast-moving e-commerce and slow-moving in-store systems, OneView's founding principle is a single view of customers, orders, and inventory throughout the shopping journey. That remains our mission as we enable retailers to deliver exceptional store experiences that build loyalty.

We are a remote-first team with Viewers working across the globe, and we operate as a trusted provider of digital commerce systems for leading retailers.

Position summary

OneView is looking for a Senior Platform Engineer to join our DevSecOps team, which builds and secures the platform that every other OneView team depends on. Work reaches you through a backlog owned and ranked by the team's technical product owner. Requests from other teams are qualified, ranked, and specified by the team's technical product owner before they are assigned, so planned work arrives ready to start. You report to the Sr. Director of Platform Engineering, who sets vision, strategy, and the roadmap for Platform Engineering, and owns how the team's work gets done: technical approach, standards, assignment, and quality. This is an individual contributor role with no direct reports.

Responsibilities

• Build and operate the cloud infrastructure our platform runs on, and take each backlog item through to running in production, documented and monitored.
• Write infrastructure as code and hold it to the same standard as application code: reviewed, tested, and version controlled.
• Build and improve the CI/CD pipelines our delivery teams ship through, and automate the manual steps in the delivery lifecycle.
• Build parts of our internal developer platform (IDP), which Platform Engineering is developing now, as its items reach the backlog.
• Build the monitoring, alerting, and dashboards that catch a problem before a customer reports it.
• Join the on-call rotation, provide first response and root cause analysis for incidents raised through our customer support portal, and handle production support work that arrives through on-call or the backlog.
• Keep our production and development environments secure and in line with our security policies, and work with security engineering on hardening, guardrails, and remediation.
• Produce the evidence that a control was applied and a requirement is met, in a form a customer's technology team or an auditor can review and sign off.

Required skills & experience

• 5+ years in DevOps, cloud engineering, platform engineering, site reliability engineering, or IT operations, running production systems for enterprise customers.
• Version control: Git
• Cloud platforms: AWS, Google Cloud
• Containers and orchestration: Docker, Kubernetes
• Infrastructure as code: Terraform with Terragrunt, CloudFormation
• CI/CD: CircleCI, GitHub Actions, GitLab CI/CD
• Scripting: Python, Bash
• Operating systems: Linux, UNIX
• Monitoring and observability: Datadog, Splunk, Grafana

Preferred skills & experience

• A cloud certification from AWS, Google Cloud, or Microsoft at associate level or above.
• GitOps and platform engineering practice.
• Experience in retail technology or point of sale.

Why OneView

OneView has been named one of Built In's Best Places to Work for three years in a row. Our leadership team brings decades of experience across software development, delivery, sales, and marketing.

OneView Commerce is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.