Dutch Speaking iRobot Support Specialist

About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm, recognized for bridging the gap between world-class talent and leading organizations across Europe. We specialize in sourcing top-tier professionals for the most sought-after jobs in Bulgaria, ensuring a seamless transition and a prosperous career path for every candidate we represent.

Job Overview

We are currently seeking a highly skilled individual for a Dutch Speaking iRobot Support Specialist position in Bulgaria to provide premium technical assistance within the innovative consumer electronics sector. This role offers an exceptional opportunity to advance your professional profile while enjoying a high quality of life in a vibrant, growing tech hub.

Key Responsibilities

• Provide expert technical troubleshooting and guidance for premium iRobot consumer electronics products.
• Ensure high-level customer satisfaction by resolving technical queries via phone, email, and chat.
• Maintain comprehensive knowledge of the latest consumer electronics technology and smart home automation devices.
• Document all customer interactions accurately within our CRM to maintain a high standard of service excellence.
• Assist clients with product setup, software updates, and advanced hardware maintenance troubleshooting.
• Collaborate with international teams to optimize support workflows and enhance the overall user experience.
• Uphold the premium brand reputation of our consumer electronics partners in every interaction.

Native or fluent Dutch (spoken and written) is strictly required for this position.
Valid EU passport (mandatory).
Strong technical aptitude and a genuine passion for the consumer electronics industry.
Excellent communication skills with the ability to explain complex technical concepts simply.
A proactive, problem-solving mindset suited for a fast-paced, high-tech environment.
Experience in customer support or service desk roles is considered a significant advantage.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training on the latest consumer electronics hardware
• Comprehensive Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel) to facilitate your move to Sofia
• Monthly Performance Bonus linked to service quality
• Professional growth opportunities within the global tech sector
• And Much More...

Life in Bulgaria

Choosing one of the available jobs in Bulgaria means immersing yourself in a culture that perfectly blends historical charm with modern European city living. Bulgaria boasts a diverse climate, from sunny summers to picturesque winters, offering endless possibilities for weekend excursions. Whether you are exploring the vibrant capital of Sofia or the scenic mountains, you will find that Bulgaria provides an unparalleled lifestyle for expatriates.
With a low cost of living, fantastic local cuisine, and a growing community of international professionals, relocating to this beautiful country is a decision for both your career and your quality of life. We ensure that every Dutch Speaking iRobot Support Specialist position in Bulgaria is supported by a comprehensive relocation package, making your move to Bulgaria as smooth and enjoyable as possible.

How to Apply

If you are ready to take the next step in your career and join a dynamic team in the heart of Europe, we invite you to apply now. Join the many professionals finding success through our Dutch-speaking jobs and start your new journey today. We look forward to reviewing your application at Mercier Consultancy Group.