1:00 PM - 2:00 PM
Senior Product Manager Interview
Sarah Jenkins

TestHiring
·4 days agoTestHiring
·4 days agoLocation
onsite, Harare, Zimbabwe
Commitment
Full Time
Level
Middle (2-4 years)
Manage and monitor electronic security systems, including CCTV, alarms, access control, biometric solutions, mantraps and other security technologies.
Monitor system performance, uptime, faults and recurring issues, ensuring timely escalation and resolution.
Maintain oversight of security infrastructure across operational sites and restricted access areas.
Support the operation and administration of CCTV and surveillance systems.
Facilitate the review and retrieval of surveillance footage for investigations, incident response and security assessments.
Maintain controls over the access, retrieval, sharing, retention and disposal of surveillance footage.
Identify surveillance gaps, infrastructure vulnerabilities and system deficiencies and recommend corrective actions.
Administer and monitor biometric authentication, card access systems, visitor management processes and mantrap security controls.
Analyse access logs and reports to identify irregular activities, unauthorised access attempts and potential security breaches.
Ensure access control records, biometric information and visitor management data comply with privacy and data protection requirements.
Provide security infrastructure recommendations for new facilities, refurbishments, relocations and technology implementation projects.
Collaborate with Information Security, Technology and Risk teams to ensure security infrastructure systems are securely configured, appropriately patched, monitored and protected against cyber threats.
Support business continuity, disaster recovery testing and resilience assessments relating to critical security infrastructure.
Maintain an accurate inventory of security infrastructure assets.
Monitor maintenance schedules, warranties, service history, system deficiencies and remediation activities.
Coordinate with service providers and internal stakeholders on maintenance, testing, repairs and optimisation of security systems.
Monitor vendor performance against agreed service level agreements, quality standards and turnaround times.
Assist in evaluating technical specifications, procurement requirements and vendor proposals.
Escalate vendor performance concerns and track corrective actions.
Support the management and resolution of security incidents, alarm activations, suspicious activities and infrastructure failures.
Assist with evidence collection and preservation, footage retrieval, chain-of-custody procedures and incident reporting.
Contribute to investigations involving theft, fraud, vandalism, unauthorised access, attempted intrusions and other physical security incidents.
Identify, assess and report security risks, control weaknesses and emerging vulnerabilities.
Maintain security risk registers and monitor agreed mitigation measures.
Support internal, regulatory and external audits relating to physical and electronic security controls.
Ensure security systems and surveillance activities comply with applicable data protection, privacy and information governance requirements.
Conduct periodic security infrastructure risk and control assessments and track corrective actions to closure.
Prepare reports on security infrastructure performance, incidents, system availability, maintenance activities, vendor performance and corrective actions.
Analyse security trends and control weaknesses and provide actionable recommendations.
Support reporting to management and governance committees on security risks, compliance matters and remediation progress.