Let's Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

The Facilities Requisitions Approver is responsible for reviewing, validating and approving facilities-related requisitions in accordance with the organisation’s delegated authority framework, approved budgets, procurement policies and internal control requirements. The role ensures that all expenditure is necessary, justified, cost-effective and aligned with operational requirements, service delivery standards and the organisation’s Facilities Management strategy.

Responsibilities

• Requisition review and approval
• Ensure that requisitions that are processed are accurate and that they are paid as per SLA.
• Review facilities requisition for completeness, accuracy, business justification and operational necessity.
• Verify that requisitions are supported by appropriate documentation, quotations, specifications and approvals.
• Confirm that requested goods and services fall within the approved Facilities Management scope.
• Ensure requisitions comply with delegated approval limits and the organisation’s approval matrix.
• Approve, reject or return requisitions for correction or additional information.
• Ensure that requisitions are approved before commitments are made to suppliers.
• Verify budget availability and the correct cost centre, general ledger account and expense classification.
• Assess the reasonableness of costs against market rates, historical expenditure, contracts and approved budgets.
• Identify opportunities for cost optimization, consolidation of purchases and avoidance of unnecessary expenditure.
• Monitor expenditure trends and escalate potential budget overruns.
• Support Facilities Management cost-saving initiatives and financial reporting.
• Ensure compliance with procurement policies, sourcing procedures and applicable contractual requirements.
• Confirm that approved suppliers and valid contracts are used where required.
• Verify that competitive quotations or appropriate procurement justifications are available in line with internal policy.
• Identify potential duplicate requisitions, inappropriate purchases or irregular expenditure.
• Work with Procurement and Finance to resolve discrepancies and improve purchasing efficiency.
• Hard services: HVAC, electrical, plumbing, generators, lifts and building maintenance.
• Soft services: cleaning, catering, hygiene, landscaping and waste management.
• Security services, access control and visitor management.
• Occupational Health and Safety compliance and statutory inspections.
• Fleet management, vehicle maintenance and related operational services.
• Furniture, office equipment, consumables and workplace infrastructure.
• Planned preventative maintenance, corrective maintenance and emergency repairs.
• Business continuity, emergency preparedness and critical facilities requirements.
• Liaise with Facilities Managers, maintenance teams, Procurement, Finance, Risk and business units.
• Provide guidance to requisitioners on submission requirements and approval processes.
• Communicate approval decisions and outstanding requirements promptly.
• Resolve queries relating to requisition accuracy, budget availability and procurement compliance.
• Promote accountability, transparency and service excellence across Facilities Management.

Continuous improvement to ensure effective service

• Adhere to agreed processes to deliver targeted operational results.
• Continuously strive to enhance and improve the Facilities & Corporate Procurement processes.
• Represent and market this process internally to peers and clients.
• Identify and report on Facilities & Corporate Procurement process issues.

Service delivery to ensure customer satisfaction

• Provide customer services in line with quality and performance standards.
• Build positive customer relations and solve or escalate customer queries and complaints.
• Gather feedback on customer satisfaction and report to your line leader.
• Proactively suggest improvements in customer service and relations where applicable.
• Contribute to a service culture which builds rewarding relationships, proposes innovations and allows others to provide exceptional client service.

Cost control and governance adherence

• Proactively ensure use of time, of resources, money, materials, or equipment is in line with policies and procedures.
• Comply with corporate governance policies, procedures, and standards.
• Operate within agreed mandates.

Quality people practice

• Align own behaviour with the organisation culture and values.
• Share and transfer product, process, and systems knowledge to colleagues.
• Collaborate and work with the Facilities & Corporate Procurement team to deliver required service levels.
• Actively participate in the Facilities & Corporate Procurement team to ensure functional balanced scorecard objectives are achieved.
• Ensure achievement of own performance objectives.
• Actively share information with other team members regarding successes, issues, trends, and ideas.
• Actively participate in own professional development and career path.

Minimum Requirements:

• Matric.
• 2 years administration/ requisition approvals experience.
• Computer literacy essential.

The Recruitment Process:

• TA Interview: This will be a discussion with our Senior Talent Acquisition Specialist to give you an understanding of our business, our culture & values and more context on the role. It will also allow us the opportunity to get to know you more and ensure OMI can meet your career aspirations.
• Panel Interview: This will be with 2 members of the Senior Leadership of the Hiring Team and 1 member of the HC Senior Team.
• Technical & Psychometric Assessments: These will depend on the role and will sometimes happen concurrently with Vetting through an external service provider, as well as Internal Verification.
• Final Feedback.

All About OMI:

https://www.oldmutual.co.za/about/old-mutual-insure/

Please note that, unfortunately, we cannot accept any applications after the closing date.