Ws - operations director, adjacencies

At WillScot, our team of nearly 5000+ people makes our company a Great Place to Work® and we believe our people are what give us a competitive advantage in the industry. Our differentiation begins with our values, which are lived through our employees and aligned to the needs of our customers and communities. From day one, we invest in your growth and your future, while giving back to the communities we serve. Learn more about WillScot and who we are, here.

As North America’s leading provider of complete temporary space solutions, we have helped customers across 260+ locations in the United States, Canada, and Mexico, get the innovative flexible workspace and portable storage solutions that are right for their timeline and their project, Right From the Start. Learn More.

ABOUT THE JOB:

Operations Director for Adjacencies provides operational leadership for the launch and scaling of new product offerings within WillScot's temporary space solutions portfolio. The role translates product strategy into executable operating models that support safe, reliable, and efficient delivery across the branch network and broader service organization. It is accountable for aligning cross-functional teams around launch readiness, process design, and operational performance so new product offerings can be introduced with consistency and control.

This role partners closely with product, sales, supply chain, field operations, finance, and other stakeholders to define requirements, remove operational barriers, and establish the infrastructure needed to support commercialization of new product offerings. It helps ensure that new product launches are integrated into existing systems, workflows, and service standards without disrupting core business performance. The role also monitors adoption, service outcomes, and operational risks to support timely adjustments and sustained execution.

WHAT YOU'LL BE DOING:

New Product Line Strategy and Scale-Up

Develop and execute the operational strategy, roadmap, and operating model to launch and scale current and future product lines, including acquired businesses. Translate commercial growth plans into scalable capacity, inventory, labor, logistics, vendor, and facility strategies while leading operational readiness for launches, pilots, and expansion initiatives.

Safety, Quality, and Compliance

Champion a culture of safety and ensure operations align with applicable regulatory, environmental, transportation, quality, and company standards. Partner with EHS and operational leaders to establish consistent training, audits, corrective actions, equipment readiness, and compliance practices.

Operational Excellence and Standard Work

Develop and scale standard work, operating playbooks, service protocols, training programs, and KPIs that drive consistent execution and organizational readiness. Lead continuous improvement and operating reviews focused on safety, quality, delivery, cost, asset availability, inventory accuracy, and customer experience.

Fleet, Inventory, Logistics, and Vendor Management

Provide strategic oversight of asset utilization, maintenance, inventory controls, logistics, staging, delivery, service, and off-rent processes to optimize operational performance. Establish vendor and third-party performance expectations while partnering with Supply Chain and field teams to maintain product and parts availability and control costs.

Financial Performance and Resource Optimization

Develop operational budgets and resource plans and partner with Finance and Commercial leadership on forecasts, investments, business cases, and capital priorities supporting product-line growth. Optimize the deployment and utilization of assets, labor, real estate, transportation, vendors, and other resources while maintaining safety, quality, and customer commitments.

Leadership & Cross Functional Partnership

Lead and develop operations teams while fostering a culture of safety, accountability, collaboration, continuous improvement, and operational excellence. Partners across Commercial, Product, Supply Chain, Finance, EHS, HR, IT, Legal, and field leadership to support strategic planning, S&OP, acquisitions, and successful execution of growth initiatives.

EDUCATION AND QUALIFICATIONS:

Required:

• Bachelor's degree in Business, Operations Management, Engineering, Supply Chain, or a related field.
• 10+ years of progressive operations experience, including leadership of new product, launch, or commercialization activities.
• Experience managing cross-functional programs across operations, product, engineering, supply chain, quality, and commercial teams.
• Experience developing and executing operational plans for new products from concept through launch and stabilization.
• Experience leading process design, implementation, and continuous improvement in a multi-site or distributed operating environment.
• Experience managing budgets, timelines, risks, and performance metrics for complex operational initiatives.

Preferred:

• Master's degree in Business Administration, Operations, Engineering, or a related discipline.
• Experience in temporary space solutions, modular construction, industrial manufacturing, or a related asset-based industry.
• Experience supporting product standardization, scalability, and operational readiness for market expansion.
• Experience with stage-gate, Lean, Six Sigma, or similar operational excellence methodologies.
• Experience working across the United States, Canada, and Mexico or other multi-country operating environments.
• Experience using ERP, project management, and reporting tools to support operational planning and execution.

This posting is for a(n) New Position. Disclaimer: This posting describes the general nature and level of work performed and does not represent an exhaustive list of responsibilities, duties, skills, or physical abilities required. Team members may be required to perform duties outside normal responsibilities from time to time as needed.

All regular WillScot positions offer a generous benefits package to help our employees and their families Be Well. This includes medical, dental, vision, disability, life insurance, paid time off (including Company holidays), tuition reimbursement, a retirement savings plan with company match, and more! More information about benefits may be found here. Many positions also have variable pay opportunities including commission, bonus, performance rewards, or other incentive programs. We are an Equal Opportunity Employer. Veterans and individuals with disabilities are encouraged to apply.