Warehouse team lead

OBJECTIVES OF POSITION

The Warehouse Team Lead plays a key role in ensuring the efficient, accurate, and timely flow of goods within the warehouse and throughout the logistics network. This position coordinates daily warehouse activities including receiving, inventory control, order fulfillment, and shipping.

Principle Accountabilities

• Coordinate daily warehouse activities including receiving, put-away, picking, packing, shipping, and cycle counting
• Track inbound and outbound shipments to ensure on-time and accurate movement of goods
• Maintain accurate inventory records using Warehouse Management Systems (WMS) and ERP platforms
• Prepare, review, and process shipping documents (BOLs, packing lists, invoices, labels)
• Communicate with carriers, drivers, and internal teams to resolve delays, shortages, or discrepancies
• Support warehouse staff with work assignments, priorities, and workflow coordination
• Monitor warehouse performance metrics (accuracy, productivity, on-time shipments) and report trends
• Ensure compliance with safety regulations, company policies, and quality standards
• Assist with continuous improvement initiatives related to layout, processes, and inventory accuracy
• Respond to and resolve operational issues to minimize disruptions and service failures
• Other tasks as assigned

Required Qualifications

• High school diploma or GED required
• Working knowledge of warehouse processes and inventory control practices
• Proficiency in WMS, ERP systems, and Microsoft Office (Excel, Outlook)
• Strong organizational skills with attention to detail and accuracy
• Effective communication and problem-solving skills
• Ability to work in a fast-paced environment and manage multiple priorities

Preferred Qualifications

• Experience coordinating shipping and transportation schedules
• Prior experience in a high-volume or multi-shift warehouse environment
• Forklift or material-handling certification

Physical Requirements

• Ability to stand, walk, bend, and reach for extended periods
• Ability to lift and move up to 50 pounds, with or without reasonable accommodation
• Ability to work in a warehouse environment with varying temperatures and noise levels