Volunteer and event coordinator

Job Details:

Job Location: Administrative Office - Sioux City, IA

Position Type: Full Time

Salary Range: Undisclosed

Volunteer and Event Coordinator Summary/Objective

Under the supervision of the designated supervisor, the Volunteer and Event Coordinator is responsible for developing and maintaining the agency’s volunteer program, coordinating community engagement opportunities, and planning and implementing agency events. This position recruits, trains, schedules, and recognizes volunteers while developing relationships with individuals, businesses, schools, community organizations, and other partners to support the mission and programs of Crittenton Center.

The Volunteer and Event Coordinator oversees event logistics, volunteer activities, donations associated with events, and community outreach initiatives. This position works collaboratively with agency leadership and program staff to identify volunteer needs, coordinate resources, and create meaningful opportunities for community members to support children and families served by the agency.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

• Develop and maintain a volunteer program that recruits, screens, trains, schedules, engages, and retains volunteers in accordance with agency policies and program needs.
• Coordinate volunteer applications, background checks as applicable, orientation, training, placement, service hours, and records while ensuring volunteers maintain appropriate professional boundaries, confidentiality, and safety standards.
• Collaborate with program directors and supervisors to identify volunteer needs, coordinate assignments, monitor participation, and provide volunteer recognition and support.
• Plan, coordinate, and implement agency events, including fundraising activities, community outreach, donor engagement, volunteer appreciation, and special events supporting children and families.
• Coordinate event logistics, budgets, schedules, registration, vendors, sponsors, and volunteer assignments, collaborating with the Marketing team on promotional materials as needed, as well as setup and cleanup to ensure successful and safe events.
• Evaluate event participation, expenses, and outcomes and recommend improvements to strengthen future events and community engagement.
• Develop and maintain relationships with businesses, schools, civic organizations, faith-based organizations, service clubs, and other community partners to expand volunteer opportunities and support for the agency.
• Represent Crittenton Center at community meetings, volunteer fairs, networking events, and outreach activities to promote the agency’s mission, programs, volunteer opportunities, and community needs.
• Coordinate donation drives and in-kind contributions, including communicating donation needs, receiving and documenting donations, organizing storage and distribution, and maintaining donor records and acknowledgments.
• Identify opportunities to increase community contributions of time, supplies, services, and financial support in collaboration with agency leadership and program staff.
• Maintain accurate records, calendars, contact lists, and reports related to volunteers, events, donations, community partnerships, and assigned performance measures.
• Assist with newsletters, social media content, promotional materials, and other communications related to volunteer activities, agency events, and community engagement.
• Ensure compliance with agency policies and procedures regarding confidentiality, recordkeeping, financial accountability, purchasing, volunteer screening, and the use of agency resources.
• Participate in staff meetings, training, and other agency activities and perform additional duties as assigned to support the mission and operations of the agency.

Supervisory Responsibilities

This position may provide day-to-day direction and coordination for volunteers, including assignment of duties, scheduling, orientation, and monitoring of volunteer activities. Formal supervisory responsibilities for employees are not assigned unless otherwise designated by agency leadership.

Education and Experience

High school diploma or equivalent required; associate or bachelor’s degree in communications, event management, marketing, nonprofit management, human services, or a related field preferred. One to three years of experience in volunteer coordination, event planning, community outreach, fundraising support, customer service, or a related field preferred. Experience coordinating events, managing multiple projects, or working with volunteers and community partners preferred. Demonstrated ability to organize activities, manage competing priorities, and meet established deadlines. Proficiency in Microsoft Office or similar software and the ability to learn agency databases, scheduling systems, and volunteer management tools. Ability to communicate professionally with diverse individuals and organizations. Valid driver’s license and ability to travel locally for agency events and community activities, if required.

Work Environment and Physical Requirements

Work is performed in an office environment and at agency locations, community venues, and off-site event locations. Work schedules may occasionally include evenings, weekends, and holidays based on event and volunteer needs. The position may require standing, walking, bending, reaching, and assisting with event setup and cleanup. May be required to lift or move event supplies, donations, and equipment within established safety guidelines. Must be able to perform the essential functions of the position, with or without reasonable accommodation.