Valet - hyatt regency atlanta hotel - (full-time / 2nd shift / flexible days) $11.50 an hour + tips

Job Details:

Job Location: Hyatt Regency Atlanta - Atlanta, GA

Position Type: Full Time

Education Level: None

Salary Range: Undisclosed

Travel Percentage: None

Job Shift: Any

Job Category: Hospitality - Hotel

About the Role

AAA Parking is seeking friendly, dependable, and service-minded individuals to join our team as a Valet Attendant at our Hyatt Regency Atlanta Hotel. In this role, you will welcome guests, safely park and retrieve vehicles, manage keys and claim tickets, and provide attentive service that reflects the standards of AAA Parking and our hospitality partner. Valet Attendants play an essential role in creating a smooth, welcoming arrival and departure experience.

Why Join AAA Parking?

• Be part of a respected, family-operated company with more than 65 years of parking industry experience.
• Gain valuable customer service and transportation experience in a fast-paced campus or event environment.
• Work alongside a professional team committed to safety, service, and hospitality.
• Make a meaningful impact by helping guests, staff, vendors, and visitors move safely and comfortably.
• Represent AAA Parking and our hospitality partner with professionalism, care, and attention to detail.

What You’ll Do

Deliver Exceptional Guest Service

Warmly greet arriving and departing guests, open vehicle doors when appropriate, provide clear instructions for valet service, and offer courteous assistance with luggage or personal belongings within established procedures. Help passengers safely enter and exit the golf cart, including individuals who may need additional support. Provide clear directions and helpful information about campus locations, event schedules, amenities, and points of interest. Maintain a positive, professional, and service-focused attitude during every interaction.

Safely Operate Golf Carts

Safely drive, park, and retrieve guest vehicles in designated areas while following posted traffic controls, property procedures, and all applicable safety requirements. Navigate pedestrian-heavy and high-traffic areas with attentiveness, patience, and caution. Follow all safety guidelines, traffic patterns, campus rules, and instructions from supervisors or event leadership. Immediately report vehicle damage, accidents, lost keys, guest concerns, unsafe conditions, or other incidents to management and follow all required documentation procedures.

Support Daily Operations

Accurately issue and verify claim tickets, secure vehicle keys in the designated key-control system, and release each vehicle only after confirming the correct guest and ticket information. Keep carts clean, organized, and ready for service throughout the shift. Communicate with supervisors, event coordinators, security, and team members to coordinate transportation needs. Assist with minor logistics as needed, including transporting light supplies, signage, or small equipment.

The AAA’s of Service

At AAA Parking, exceptional service begins with three simple principles: Attitude, Appearance, and Assistance.

• Attitude: Bring a positive, can-do approach and a genuine passion for helping others.
• Appearance: Maintain a polished, professional appearance that reflects the standards of AAA Parking and our valued partners.
• Assistance: Look for opportunities to help and go the extra mile to make every guest feel welcomed, valued, and cared for.

About AAA Parking

For more than 65 years, AAA Parking has been a family-operated leader in the parking industry. Our mission is to create exceptional experiences for both our customers and our employees through quality, honesty, professionalism, and service.

Ready to Join the Team?

If you are friendly, dependable, safety-conscious, and committed to providing exceptional hospitality, we would love to have you join the AAA Parking family as a Valet Attendant at Hyatt Regency Atlanta Hotel.

Qualifications:

• Must be at least 18 years old, possess a valid driver’s license, and meet AAA Parking’s driving eligibility requirements.
• Previous valet parking, hospitality, customer service, or professional driving experience is preferred but not required.
• Strong customer service, communication, and interpersonal skills.
• Ability to safely navigate crowded areas while remaining alert and aware of surroundings.
• Dependable, punctual, and able to follow instructions in a fast-paced environment.
• Comfortable working outdoors in varying weather conditions, including heat, rain, and wind.
• Ability to work flexible schedules, including early mornings, evenings, weekends, holidays, and special events as needed.
• Ability to stand, walk, bend, and move quickly for extended periods and to assist with luggage or other guest items in accordance with established safety procedures.

Work Environment

Hospitality-based work environment that may include covered and outdoor drive areas, changing weather conditions, vehicle traffic, noise, and frequent interaction with guests and property staff. Fast-paced setting with high pedestrian traffic and frequent guest interaction. Extended periods of sitting, driving, and remaining attentive while operating a golf cart. Frequent communication with guests, staff, vendors, VIPs, supervisors, and event personnel.