Company Overview

Shriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.

With 20+ hospitals, outpatient clinics, ambulatory care centers and outreach locations across the globe, we provide excellent care to children up to age 18 regardless of their family’s ability to pay or insurance status. Please click here to learn more about our locations.

CURRENT EMPLOYEES: Please log into Workday Click Here to apply internally through the "Jobs Hub"

Job Description

The Patient Registrar arranges for the efficient and orderly registration of all patient encounters. Ensures accurate patient demographic and insurance information is collected prior to or at the time of service and that patients are aware of applicable hospital policies and procedures. Directs patient and family to the appropriate destination. Will be required but not limited to providing clerical support to the outpatient staff by performing a variety of tasks, including typing correspondence and reports, copying, collating, filing, faxing, mailing, compiling client data, inputting data into the computer, and other duties as assigned. Provides assistance with interagency referrals to support the need for healthcare benefits as needed. Greets customers and obtains relevant information as needed for admission to the hospital.

Key Responsibilities:

• Obtaining patient demographic and insurance information.
• Providing clerical support as needed but not limited to typing, proofreading, filing letters and memos, reports and other documents, copying, and faxing documents.
• Keeping the computer database current and ensuring that all information is accurate, including but not limited to scheduling/rescheduling appointments for all Shriners resources.
• Developing a working knowledge of SHCIS and using the knowledge to follow the department's processes, including using SHCIS to apply evidenced-based practice, critical thinking, and accountability as well as maintaining client privacy, quality assurance in documentation and confidentiality. Assessing, entering and retrieving data, using system applications to register, schedule, plan and document patient care, including patient education, at all times.

Preferred Qualifications:

• High School Diploma/GED
• Two (2) years clerical experience, which includes but is not limited to typing and use of computers. Experience using Microsoft Office Suite of programs is preferred. Familiarity with medical and insurance terminology and local community resources.