Why work for Nebraska Methodist Health System?

At Nebraska Methodist Health System, we focus on providing exceptional care to the communities we serve and people we employ. We call it The Meaning of Care – a culture that has and will continue to set us apart. It’s helping families grow by making each delivery special, conveying a difficult diagnosis with a compassionate touch, going above and beyond for a patient’s needs, or giving a high five when a patient beats a disease or conquers a personal health challenge. We offer competitive pay, excellent benefits and a great work environment where all employees are valued! Most importantly, our employees are part of a team that makes a real difference in the communities we live and work in.

Job Summary:

Location: Methodist Physicians Clinic - Professional Center
Address: 8111 Dodge Street - Omaha, NE
Work Schedule: This is a casual position. Casual employees work on an ‘as needed’ basis to meet the needs of the business. Workdays/hours will often vary from week to week Monday through Friday, 8:30am - 5pm

The Triage Nurse will provide triage telephone service to enhance compliance with the patients plan of care and ensure prompt identification of patients with high-risk conditions. This will be accomplished by sorting and prioritizing patients through assessments, monitoring, recording and reporting changes in their condition. Triage nurses will be involved in every aspect of the patient's health. Precision and accuracy in maintaining detailed assessment and reports is important in relaying information to the doctors or to the patients. Will prepared, assist, and instruct patients for examinations and treatment and inform family members on health care education topics.

Responsibilities:

Essential Job Functions

• Performs telephone triage to determine patient needs by recording and reporting patient condition to provider and advising patient based on provider instructions.
• Receives and returns patient calls within 90 minutes based on medical priority 95% of the time.
• Accurately records and reports patient's condition according to department policy 98% of the time.
• Strictly adheres to practice protocols.
• Consults patient's chart while talking to the patient.
• Returns phone messages according to protocol at least 98% of the time.
• Provides test results according to protocol at least 98% of the time.
• At the direction of the provider provides patient and family education to ensure adequate knowledge/awareness and recommends appropriate community resources as needed.
• Documents all lab, procedures, and appointments on tracking forms.
• Completes tracking forms and follows up on missed appointments and procedures.
• Maintains work areas to ensure healthy environmental conditions by cleaning and organizing equipment and rooms.
• Handles prescription renewals/inquiries to facilitate patient care.
• Provides appropriate care specific to the age of the patient to ensure understanding and comfort level of treatment as outlined in the “Age Specific Criteria”.
• Completes Nursing Assessments.
• Prepares exam rooms and equipment to facilitate treatment and examination of patients by setting up instruments/equipment and stocking supplies.
• Prepares patient for provider exam by reviewing medical records, weighing patient, checking vital signs, performing medication reconciliation and obtaining information relevant to patient care.
• Assists providers to facilitate patient treatment by retrieving tests and medical records and obtaining lab work as directed.
• Dispense medications at the direction of a provider to patients.
• Assists and/or performs phlebotomy with proper labeling and handling of specimens.
• Ensures accuracy of order entry and completes appropriate documentation without error at least 98% of the time.

Schedule:

Work Schedule: This is a casual position. Casual employees work on an ‘as needed’ basis to meet the needs of the business. Workdays/hours will often vary from week to week Monday through Friday, 8:30am - 5pm

Job Requirements

Education

Graduate of an accredited school of nursing (RN) required.

Experience

Minimum 1 year clinical experience required.

License/Certifications

Current valid Registered Nurse (RN) license, valid compact multistate license, or a temporary permit while awaiting licensure required.
Current American Heart Association or American Red Cross Basic Life Support (BLS) strongly preferred at time of hire, required within 3 months of hire.
American Heart Association Advanced Cardiac Life Support (ACLS) preferred.

Skills/Knowledge/Abilities

Knowledge of medical terminology and procedures required.
Knowledge of medicine including recognizing and diagnosed diseases, deformities, and other illnesses.
Skill to effectively manage time and prioritize tasks.
Skill to proficiently type information into the computer to capture or detail information quickly.
Ability to provide caring patient care services when talking with patients and their family members.
Ability to critically listen to questions from patients and information from providers to convey information effectively.
Ability to anticipate, recognize, and resolve problems before they occur and avoid bigger problems in the future.
Ability to problem solve during several daily activities which includes the ability to be flexible.
Ability to learn and proficiently navigate through computer programs that contain patient information.
Strong verbal communication skills for positive interaction with providers, staff and patients required.
Able to follow written and verbal instructions/directions required.
HIPAA understanding.

Physical Requirements

Weight Demands: Medium Work - Exerting up to 50 pounds of force.

Physical Activity

Occasionally Performed (1%-33%): Climbing, Crawling, Kneeling, Sitting.
Frequently Performed (34%-66%): Balancing, Carrying, Crouching, Distinguish colors, Keyboarding/typing, Lifting, Pulling/Pushing, Repetitive Motions, Stooping/bending, Twisting.
Constantly Performed (67%-100%): Grasping, Hearing, Reaching, Seeing/Visual, Speaking/talking, Standing (Floor Only), Walking (Floor Only), Sitting (Phone Only).

Job Hazards

Not Related: Electrical Shock/Static, Radiation Non-Ionizing (Ultraviolet, visible light, infrared and microwaves that causes injuries to tissue or thermal or photochemical means).
Rare (1%-33%): Radiation Alpha, Beta and Gamma (particles such as X-ray, C at Scan, Gamma Knife, etc).
Occasionally (34%-66%): Equipment/Machinery/Tools, Explosives (pressurized gas), Physical hazards (noise, temperature, lighting, wet floors, outdoors, sharps) (more than ordinary office environment).
Frequent (67%-100%): Biological agents (primary air born and blood born viruses) (Jobs with Patient contact) Blood or Body Fluid (BBF), Chemical agents (Toxic, Corrosive, Flammable, Latex), Mechanical moving parts/vibrations.

About Methodist:

Nebraska Methodist Health System is made up of four hospitals in Nebraska and southwest Iowa, more than 30 clinic locations, a nursing and allied health college, and a medical supply distributorship and central laundry facility. From the day Methodist Hospital was chartered in 1891, service to our communities has been a top priority. Financial assistance, health education, outreach to our diverse communities and populations, and other community benefit activities have always been central to our mission.

Nebraska Methodist Health System is an Affirmative Action/Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by Federal, state or local law.