Treatment coordinator at rangewood orthodontics

Rangewood Orthodontics is seeking a warm, organized, and professional Treatment Coordinator to join our front office team. With multiple convenient locations serving the Colorado Springs and Monument communities and a strong reputation for high-quality, patient-focused orthodontic care, this is a great opportunity to grow your career in a supportive, team-oriented practice. The ideal candidate is personable, detail-oriented, and passionate about helping families feel informed and comfortable from their first phone call through treatment completion.

Why Join Us?

• Trusted orthodontic practice providing personalized care and exceptional patient experiences in Southern Colorado.
• Modern, welcoming offices equipped with advanced orthodontic technology.
• Supportive, upbeat, and collaborative team culture focused on patient satisfaction.
• Opportunities for professional growth and development.

Duties include:

• Sets up treatment rooms for all new patient exams.
• Welcomes new patients/parents promptly with a warm smile.
• Ensures new patient experience is enjoyable every single time.
• Checks all new patient charts to ensure info was correctly entered upon scheduling.
• Has Ipad ready for new patients that have not filled this out prior to appointment.
• Responsible for new patient paperwork to ensure it has been completed. Map in fields from the online questionnaire into chart. Ensures process is compliant with HIPPA laws.
• Completes New Patient Xrays for appointment.
• Gives accurate and correct pricing based on treatment plan recommendations. May include expected insurance amount if insurance has been previously verified for the specific patient.
• Works numbers for new patients and sets up comfortable monthly payments that align with office guidelines.
• Keeps records of all contracts, fees, referral, and other important information.
• Helps to fill the schedule when needed by communicating with the Front Desk Coordinators.
• Ensures accurate charting and insurance information has been entered in correctly for Insurance Coordinator to submit once contract is signed.
• New insurance information to be collected and scanned into chart by obtaining a copy of front and back of insurance card as well as half sheet filled out.
• Sign contract with patient or parent before but no later than banding date. Have contract to Insurance coordinator by next working day.
• Answers any questions patient might have regarding treatment.
• Works with Practice Managers to ensure all contracts and documents are up to date, gathers needed information, and update as changes take place.
• Attend all staff meetings, front office meetings, and daily huddles.
• Representing the practice in a positive way inside and outside of the office.

Requirements

• At least 1 year of treatment coordinating experience is required.
• Be self-motivated, organized, and have a positive attitude.
• Possess great understanding of dental terminology.
• Have excellent communication and written skills.
• Have excellent public relations skills.
• Work well with patients and team.
• Be experienced in delivering high-level customer service.
• Committed to the position arriving on time daily and staying late as needed.
• Excellent computer skills including Microsoft Word, Excel, Teams, and Outlook.