Job Title: Transportation Coordinator

Location: Darien, CT

Employment Type: Full time (Weekends Availability Required)

Salary Range: Competitive

Department: Lifestyle/Activities/Transportation

About Us:

Want to know what makes our employees eager about going to work every day? The people we serve. Being a part of Maplewood requires passion and a desire to help others. Each employee has the ability to touch the hearts of all our seniors and be a part of something bigger than themselves. It’s not just a job. It’s an extraordinary life.

Maplewood Senior Living is a state-of-the-art, forward-thinking senior living provider. We offer a home-like, luxury environment for our residents, allowing them to live “the good life” in a safe environment. As an associate of Maplewood Senior Living, you will have the ability to make a profound difference in the lives of seniors each and every day. As we continue to grow, we are seeking a Transportation Coordinator to become part of our family. We invite you to take your first step toward a rewarding career with us!

Reports To: Activities Director

Summary:

The Transportation Coordinator is responsible for transporting residents in community owned vehicles in a safe, secure, and timely manner. She/he provides an outstanding customer experience to residents and families to ensure a high level of satisfaction.

Essential Functions:

• Transports residents to and from medical appointments, activities, and shopping errands using the community owned vehicle.
• Reads the transportation schedule daily and assures scheduled appointments can be met.
• Partners with Program Director and other managers to schedule appointments for residents as needed.
• Communicates effectively and timely if unable to make scheduled resident appointments.
• Available for unscheduled transportation needs in an emergency.
• Monitors resident activity and alerts staff when assistance is necessary to ensure resident safety.
• Completes routine vehicle inspection checks and informs Program Director and/or Executive Director of any maintenance problems or safety issues that need to be addressed.
• Ensures community vehicles are clean and tidy.
• Is thoroughly familiar with fire, missing persons, and other emergency procedures.
• Follows community policy and procedures detailed in fire and disaster plans.
• Participates in department meetings as scheduled.
• Completes required monthly in-services.
• Completes other duties that are assigned by management team.

Compliance & Safety:

• Follows emergency procedures as trained and instructed.
• Understands safety practices and procedures including the safe operations of wheelchairs, lifts, and other assistive devices.
• Refrains from using cellular phones while transporting residents except during emergency situations. Understands that texting is strictly prohibited while operating a community vehicle.
• Ensures residents are safely secured in community vehicles before operating the vehicle.

Communication:

• Displays a professional and pleasant demeanor with residents, associates, families and the greater community.
• Represents the community and company favorably in all interactions.
• Communicates respectfully and effectively with supervisor and other associates.
• Advises supervisor and appropriate manager in any changes in physical and mental health of resident immediately.

Education/Experience/Licensure/Certification:

• High school diploma or equivalent required.
• Has current Class F state driver’s license.
• Maintains clean driving record.
• Demonstrates experience in a driving position.
• Able to operate van lift and to follow instructions.
• Able to read, write, and speak English.

Physical Requirements:

• Able to lift up to 60 lbs.
• Frequent lifting, pushing, pulling, moving of equipment, bending, and stooping and contact with residents.
• Able to push residents in wheelchairs, reposition residents, and move assistive devices for residents as needed.
• Able to spend long periods of time on feet or driving and can react quickly in any situation.

Miscellaneous:

• Required to complete driver trainer as scheduled.
• Required to work weekends and holidays as assigned.
• May be required to work on shifts other than the one for which hired.
• May be required to work extended hours.
• Subject to exposure to infectious waste, diseases, conditions, etc.
• Could be subject to hostile and emotionally upset residents due to mental status.
• In good physical and emotional health and free of communicable diseases.
• Criminal background check required.
• Could be asked to submit to random drug test during employment.

Why You'll Love working for Us:

• Competitive wages.
• Flexible shifts.
• Growth opportunities.
• Bonus & incentive programs.
• Competitive Benefits Package: including medical, dental, vision, 401K match, company paid time-off, life insurance policy, insurance deductibles and voluntary Aflac insurance for our full-time employees.