Job Details:

Job Location: Carthage-MS - Carthage, MS

Position Type: Magnolia Ambulance

Salary Range: Undisclosed

Job Category: Education

ROLE SUMMARY

The Training Coordinator, under the administrative supervision of the Regional President and functional oversight of the Director of EMS Academies, coordinates and supports training initiatives across the South Region. This role assists with the day-to-day administration and delivery of training programs and helps ensure developmental programs align with organizational competencies, operational priorities, clinical standards, and compliance requirements.

Responsibilities include:

• Coordinating and/or facilitating New Employee Orientation.
• Supporting the development and implementation of approved training plans and curricula.
• Assisting with training delivery, monitoring assigned training metrics, and maintaining accurate records of employee training participation and progress.
• Supporting consistency in training delivery, professional development of training personnel, and follow-up on identified training or credentialing gaps.

KEY RESPONSIBILITIES

Essential Duties and Responsibilities:

• Coordinate and support the implementation of approved in-person and online training programs, using assigned metrics and feedback surveys to evaluate effectiveness and recommend improvements.
• Coordinate and/or administer training initiatives throughout the South Region.
• Maintain knowledge of applicable state EMS education requirements, AHA standards, company clinical protocols, and other regulatory or accreditation requirements impacting assigned training programs.
• Track and report key training metrics, including completion rates, overdue training, assessment results, learner feedback, remediation needs, and other assigned performance indicators.
• Assist with the development and implementation of training programs that address identified organizational needs, including leadership development, succession planning, and high-potential employee development, as assigned.

Qualifications:

REQUIRED QUALIFICATIONS

• Current Basic Life Support (BLS) and Advanced Cardiovascular Life Support (ACLS)
• High school diploma or equivalent.
• Must reside within a reasonable commuting distance of an assigned South Region operating location, preferably within the Baptist Ambulance service area.
• Must be knowledgeable in medical terminology.
• Excellent presentation and communication skills.

PREFERRED QUALIFICATIONS

• Level 1 and Level 2 EMS Instructor.
• NAEMT Instructor.
• Bachelor’s Degree in Learning and Development, Emergency Medical Services, or related field.

WORK ENVIRONMENT & TRAVEL

Regular travel to company locations will be required to support training delivery, meetings, program implementation, and collaboration with operations leaders. Work is performed in office, classroom, virtual, and operational EMS environments.