Teller/new accounts representative

About The Role

Altabank, Division of Glacier Bank, is looking for a Part-time Teller/New Accounts Representative for our Sandy Branch. To assist customers and potential customers providing friendly, accurate and timely assistance. Recommends and explains banking services and products to clients based on their needs, presenting solution-based banking services and products, and assists with client inquiries and complaint resolution. Assists customers with their financial transactions, involving paying and receiving cash and other negotiable instruments.

RESPONSIBILITIES:

• Receive and process customer financial transactions including deposits, withdrawals, loan payments, credit card payments, cashier's checks, fund transfers and sell gift cards.
• Maintain and balance cash or teller drawer daily, while adhering to assigned transaction limits.
• Become proficient in the Bank’s products and services enabling you to provide solution-based banking services and products for the customer needs.
• Resolve customer concerns that are within your authority and escalate to appropriate manager when needed.
• Answer phones, process wire transfers, stop payments, check orders, and create debit cards.
• Provide excellent customer service and deepen relationships by following the established customer service standards.
• Open and close branch as schedule deems necessary.
• Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
• Complete required bank training courses within assigned time frame(s).
• Will actively work on the Summit Progression Program to learn and develop assigned skills and increase proficiency.
• Adhere to Altabank Core Values.
• Participate in Community Service and Bank sponsored activities that serve and support the mission and values of the Altabank.
• Provide superior internal and external customer service.
• Represent Altabank in a professional manner.
• Regular, predictable and timely attendance.
• Duties can change.

The entry rate for this position is $17.00+/hour. All compensation offers are analyzed individually and take into consideration multiple factors including but not limited to geographic location, years of experience, and educational background.

SCHEDULE:

Monday, Wednesday, Thursday, Friday 1-6 Saturdays 8:45-1:15

About You

QUALIFICATIONS:

• High School Diploma
• Six months of similar or related experience.

KNOWLEDGE, SKILL, ABILITY:

• Must be good with detail to work with numbers and names.
• Need excellent customer service skills.
• Employee must be capable of interacting calmly and professionally with a variety of people from diverse backgrounds.
• Employee must be capable of regular, reliable, and timely attendance.
• Ability to adapt to change through time management, analytical, and problem-solving skills.

WORK ENVIRONMENT:

No hazardous or significantly unpleasant conditions.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

What We Offer

COMPENSATION & BENEFITS:

Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance.

We are an Equal Opportunity Employer and qualified applicants, or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state, or local laws.

Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

No Recruiters or unsolicited agency referrals please.