Telemetry monitor technician

Department Overview

We are the Cardiac and Vascular Intermediate Care Unit for OHSU. Our primary patient populations include post-open heart surgery (CABG, heart transplants, VAD, valve replacement, etc.), medical cardiology (ACS, NSTEMI/STEMI, heart failure, etc.) and pre- and post-op vascular surgery (PAD/PVD, vascular bypass, etc.). Our primary teams are Cardiothoracic Surgery, Vascular Surgery, and Cardiology, and we collaborate with PT/OT, Dietitians, Social Work, Case Management, Speech Therapists and other members of the multidisciplinary health care team to provide exceptional care for our patients.

The 13K/14K Monitor Technician (MT)-HUC is part of the health care team, providing support as the telemetry technician and Health Unit Coordinator. The MT assists nursing staff through constant observation of the telemetry monitoring system. The MT constantly observes hospital-wide telemetry, including rhythm and rate identification, documentation and immediate notification to nursing staff of any changes in the patient’s telemetry pattern. On 13K/14K, the MTs are cross-trained and serve as HUCs (see HUC position description).

Function/Duties of Position

Telemetry Monitoring:

• Constantly observes rhythms in the central telemetry monitoring system
• Provides documentation per OHSU telemetry monitoring standards
• Documents rhythm strips at start of every shift & PRN changes in rhythms
• Directly communicates any rhythm changes to assigned RN or unit charge nurse
• Cleans and stores telemetry monitoring equipment in accordance with OHSU policies
• Accurately maintains patient information in Philips system
• Notifies appropriate personnel of any telemetry equipment needs or maintenance issues
• Completes required annual telemetry competency
• Fulfills responsibility to the organization through performance that promotes Service Excellence
• Performs within current applicable policies including standards of the Patient Care Services Division
• Adheres to all aspects of the OHSU Code of Conduct.

Reception Responsibilities:

• Promotes and portrays a professional image and maintains positive guest relations when interacting, greeting, and providing information to staff, patients, family members, visitors, physicians and the general public
• Promotes the OHSU service excellence model
• Reports customer service concerns to the nurse manager, charge nurse, or NPEC
• Initiates and processes phone calls, fax’s, pages and take messages as requested
• Participates in documentation, collection, and collating of data for quality improvement
• Identify and facilitate ideas for improving efficiency of unit operations
• Maintains the telemetry monitoring area in a clean and orderly fashion, assuring appropriate supplies are readily available

Support for Unit Operations:

• Acts in a supportive capacity for declared emergency procedures
• Directly communicates with charge or assigned nurse of new orders, stat orders
• Acts as adjunct support hospital unit coordinator (HUC)
• Performs other duties as assigned

Required Qualifications

• High school diploma or equivalent
• ECG monitoring experience and/or previous ECG interpretation course
• At least 75% pass rate on OHSU rhythm interpretation exam in order to be considered.
• AND (if hired) 100% pass rate on OHSU rhythm interpretation exam within 1 month of hire.
• Demonstrated proficiency in computer skills and knowledge of medical terminology.
• Demonstrated effective communication skills.
• Demonstrated collaboration & teamwork skills.

Preferred Qualifications

• Current allied health science student with completion of a medical-surgical clinical rotation. Paramedic, EMT, or military medic experience.
• One (1) year experience as Telemetry Tech in an acute care facility
• Telemetry certification
• EMT certification C
• Current unencumbered Certified Nursing Assistant (CNA) certification.

Additional Details

This position may be involved in benefits matters, medical treatment matters, or other matters that fall under the confidentiality requirements of HIPAA. Every staff member serving in these roles must participate in the required HIPAA training and follow all regulatory requirements regarding protected health information (PHI).

Why apply to OHSU?

We are Oregon's only public academic health center. In addition to caring for patients, we lead groundbreaking research. We also train the next generation of health care professionals. As Portland's largest employer, we give you opportunities to learn and advance in a system of hospitals and clinics across Oregon and Southwest Washington. All are welcome. OHSU welcomes people of all ages, ethnicities, genders, national origins, religions and sexual orientations. We are striving to build an anti-racist, multicultural institution and encourage people with diverse backgrounds to apply. To request reasonable accommodation, contact askhr@ohsu.edu