Systems specialist

Job Details:

Job Location: Golder Ranch Fire District - Oro Valley, AZ 85737

Position Type: Full Time

Salary Range: $64,663.16 - $64,663.16 Salary/year

Job Category: Information Technology

Qualifications:

Join our growing team and make a real impact every day at Golder Ranch Fire District! Benefits for this position: We have an amazing benefits package, worth approximately 35% of your salary!

• Arizona State Retirement System (ASRS) with up to 12% match
• Medical, Dental, Vision, and Life Insurances
• Paid Time Off (PTO) accrual at 10 hours per pay period (260 hours per year), and 12 Paid Holidays annually (birthday included)
• District paid concierge healthcare service for you and your family
• Opportunity for continued education reimbursement
• Option to participate in additionally self-funded retirement plans and a variety of supplemental insurance plans

The best benefit of all is our people! Join an amazing team of dedicated colleagues and courageous first responders who serve our community with commitment and heart. This is more than a job — it’s an opportunity to be part of a collaborative, mission-driven organization where you’ll work alongside people you genuinely enjoy while making a direct impact on public safety and community well-being.

Job Summary:

The Systems Specialist supports the District’s information technology environment to help ensure reliable, secure, and effective technology services for members and District partners. This position provides technical expertise and responsive customer support while contributing to the availability and effective operation of the District’s technology systems and resources. This position participates in an on-call rotation to support the District’s 24/7 operations.

Duties/Responsibilities:

• Provides Tier 1 and 2 helpdesk support for hardware, software, telecommunication systems, internet, intranet, and network/LAN problems; troubleshoots and resolves service requests or escalates issues as appropriate and updates tickets accordingly.
• Monitors and maintains comprehensive back-up protocol of all electronic data.
• Reviews, analyzes, modifies, installs, and debugs operating and application systems.
• Performs primary imaging and PC replacement function for the Fire District.
• Monitors IT infrastructure and application components for proper operation within established performance, function, and availability expectations.
• Assists with monitoring and maintaining virtualization technology, hypervisors, and virtual machines.
• Performs troubleshooting to include hardware, software, security malware, and virus issues.
• Consults with employees to ensure efficient use of computer-related software.
• Assists in establishing and maintaining user accounts, files, and rights.
• Works with vendors for software support and problem resolution.
• Develops, updates, and maintains clear documentation of IT processes and functions.
• Performs other duties as assigned.

Core Competencies:

• Technology and Systems Proficiency – Ability to apply an intermediate level of technical knowledge and skills across computer hardware and software, applications, networking and wireless technologies, and related technology systems and environments.
• Problem Solving and Judgment – Ability to analyze technical issues, identify root causes, evaluate alternatives, and determine appropriate solutions.
• Technical Communication and Customer Service – Ability to communicate technical information clearly and professionally to individuals with varying levels of technical knowledge.
• Adaptability and Continuous Learning – Ability to adapt to changing priorities, technologies, and organizational needs.
• Accountability and Reliability – Ability to work independently, manage multiple priorities, take ownership of responsibilities, and follow through on commitments.
• Confidentiality and Information Security – Ability to exercise discretion and sound judgment when accessing, handling, or safeguarding confidential and sensitive information.

Required Education and Experience:

High school diploma or GED equivalent and four (4) years of related experience. OR Associate's degree in information technology or related field from an accredited college or university recognized by the U.S. Department of Education and two (2) years of related experience. An equivalent combination of education, training, and experience sufficient to successfully perform the essential functions of the position may be considered.

Required Licenses and Certifications:

Must possess and maintain a valid Arizona driver’s license with an acceptable driving record.

Preferred Qualifications:

Bachelor’s degree in information technology or related field from an accredited college or university recognized by the U.S. Department of Education. Experience with Microsoft Enterprise Domain Structure, and O365 including Teams. Experience with Cisco routers and VoIP. Experience with PowerShell or other scripting languages. Experience with PC imaging. Experience working with Public Safety networks and/or applications environment.

Preferred Licenses and Certifications:

CompTIA A+ certification. CompTIA Network+ certification.

First review of applications:

10/26/2026 If enough applications are received, posting will close. All contact with applicants will be via email. No walk-in applications will be accepted. If you do not meet the minimum qualifications of this position, you will not continue in the process.

Veterans’ Preference Documentation Requirements:

In accordance with A.R.S. §38-492, applicants requesting Veteran’s Preference must submit required supporting documentation at the time of application.

Safety Sensitive:

This job is designated by GRFD as a safety-sensitive position because it includes tasks or duties that GRFD, in good faith, believes could affect the safety or health of the employee performing the task or others (ARS 23-493).

Selection process may consist of:

Application screening, skills assessment, credibility assessment, and interview(s). The pre-employment process for the successful candidate may include but is not limited to background checks (i.e. driving record, criminal history, etc.), physical examination, drug screen, and fingerprint checks.

Candidate Notification:

All candidate notifications will be completed by email. Please ensure you have entered your email address correctly before submitting your application. In case we need to reach you by phone, please ensure your voicemail is set up and not full.

Reasonable Accommodation Request:

Applicants with disabilities requiring reasonable accommodation for this process must contact Human Resources at (520) 825-9001 option 6.

Golder Ranch Fire District is a Drug and Tobacco-Free Workplace, and an Equal Opportunity Employer.