Job Summary

The Systems Engineer assists the Systems Administrator with the planning, design, implementation, maintenance, and security of technology systems and infrastructure across Dalton Utilities.

Key Responsibilities

• Develop, implement, and maintain firewall technologies to support the security of internal systems and external customers.
• Develop and manage system backups, disaster recovery, database protection, and related processes.
• Monitor and maintain company software applications and perform patch management.
• Maintain IT infrastructure, including laptops, desktops, servers, routers, switches, firewalls, printers, and phones.
• Perform routine security analysis of IT infrastructure, including LAN/WAN, telecommunications, and voice systems.
• Provide support for helpdesk requests submitted online, by email, or by phone.
• Assist with developing material and equipment specifications.
• Work independently using experience and judgment to plan and accomplish assigned goals.
• Work with management and other departments to support utility operations.
• Perform other related duties as required.

Skills & Technical Knowledge

Working knowledge of Windows and Linux administration, virtual infrastructure, and Exchange operation and maintenance is preferred. Relevant certifications may include MCTS, MCSA, MCP, CompTIA Network+, CompTIA Security+, VCP, CISM, and/or CCNA. Experience or knowledge of Ethernet, VoIP, Wi-Fi, virtualization technologies, fiber cabling, and iOS/Android is preferred. Education and/or relevant industry experience will determine eligibility for Level 1 or Level 2 assignment.

Shift and Scheduling

This position is regular hours 8:00 a.m.-5:00 p.m. Monday-Friday. This position is also required to be available for stand-by duties, off hours and weekends.