Job Description

Innovation isn’t just what we do; it’s how we work. At FIS, you’ll collaborate with talented people across the globe to create solutions that shape the way the world pays, banks and invests. If you’re ready to grow your career while making a meaningful impact, we’d love to meet you.

Role location: Onsite, Monday through Friday, New York, NY

About the role

As a Systems Administrator, you’ll maintain and support critical server and end-user infrastructure while helping ensure reliable system performance. You’ll deploy and support technologies across Windows, virtualization, cloud and application environments, troubleshoot complex technical issues, and help maintain secure and stable systems.

Your key responsibilities

• Administer and support Windows Server, Windows desktop, VMware and Citrix environments, including server builds and application infrastructure.
• Manage and maintain server environments across hosted, on-premises and cloud environments, and provide advanced troubleshooting for technical escalations and outages.
• Perform proactive system maintenance, support vulnerability and audit remediation, and improve processes to strengthen system performance and reliability.
• Support application deployments, infrastructure changes and multi-tier applications while working with technical and incident management teams to resolve issues.
• Serve as a technical resource for the supported environment, including Active Directory, Exchange, networking protocols and related infrastructure technologies.

What you bring

Required qualifications

• Experience with Windows Server administration, VMware virtualization, Active Directory, Exchange and end-user systems, with strong troubleshooting skills across multiple technologies.
• Experience using PowerShell for infrastructure administration and working with server hardware, hypervisors or VMware ESXi.
• Knowledge of TCP/IP, SSL/TLS, SMTP, LDAP, DNS and network monitoring, along with experience installing, deploying and supporting multi-tier applications.
• Experience working with service-level agreements, change management processes and ITIL practices, plus familiarity with application deployment tools such as BigFix, Microsoft Configuration Manager or similar technologies.
• Strong written and verbal communication, customer focus and attention to detail, with the ability to work independently and collaboratively and participate in an on-call rotation.

Preferred qualifications

• Experience administering Microsoft 365 and Microsoft Intune, including Windows Autopilot.
• Azure, Microsoft 365 or Cisco CCNA certification.
• Experience with additional infrastructure and support technologies such as Microsoft Configuration Manager, Windows Deployment Services, Azure Virtual Desktop, CrowdStrike, Internet Information Services, BigFix or ServiceNow.

The impact you’ll make

As a Systems Administrator, you’ll help deliver reliable technology services by maintaining infrastructure, resolving complex technical issues and supporting system improvements. You’ll collaborate with technical teams to keep business-critical systems secure, stable and performing effectively.

What we offer you

At FIS, you’ll have opportunities to grow your career, collaborate with talented colleagues, and make an impact that reaches far beyond your role.

• Internal career growth opportunities
• Flexible and creative work environment
• Diverse and collaborative atmosphere
• Professional and personal development resources
• Opportunities to volunteer and support charities

FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $37.78 - $64.22 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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