Job Summary

Schedules patient surgery and/or pre-assessment appointments, retrieves insurance authorization and referrals. May document demographic, coding, billing, payor source and/or other required information. May maintain/update physician schedules.

Essential Functions

All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference.

• Coordinates surgeries and information with other physician offices.
• Assembles patient charts and answers patient’s questions regarding surgery and testing.
• Ensures that customer service targets are achieved
• Validates documentation for scheduling verification and authorization(s)
• Communicates with physicians and department staff to accomplish assigned duties.
• Executes policies and procedures that guide and support the provision of the services while meeting departmental budget goals.
• Performs other duties as assigned.

Supervisory/Management Responsibilities

This is a non-management job that will report to a supervisor, manager, director or executive.

Minimum Requirements

Education - High school diploma, GED or equivalent preferred

Experience - Two (2) years related work experience. Healthcare industry experience preferred.

In Lieu Of

NA

Required Certifications, Registrations, Licenses

NA

Knowledge, Skills and Abilities

• Customer-oriented service skills
• Computer/word processing skills
• Knowledge of medical terminology preferred

Work Shift

Day (United States of America)

Location

9 Medical Park Rd Richland

Facility

ENT-Midlands

Department

ENT-Midlands-Practice Operations

Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.