Inspire health. Serve with compassion. Be the difference.

Job Summary

Schedules patient surgery and/or pre-assessment appointments, retrieves insurance authorization and referrals. May document demographic, coding, billing, payor source and/or other required information. May maintain/update physician schedules.

Essential Functions

All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference.

• Coordinates surgeries and information with other physician offices.
• Assembles patient charts and answers patient’s questions regarding surgery and testing.
• Ensures that customer service targets are achieved.
• Validates documentation for scheduling verification and authorization(s).
• Communicates with physicians and department staff to accomplish assigned duties.
• Executes policies and procedures that guide and support the provision of the services while meeting departmental budget goals.
• Performs other duties as assigned.

Supervisory/Management Responsibilities

This is a non-management job that will report to a supervisor, manager, director or executive.

Minimum Requirements

Education - High school diploma, GED or equivalent preferred.

Experience - Two (2) years related work experience. Healthcare industry experience preferred.

In Lieu Of

NA

Required Certifications, Registrations, Licenses

NA

Knowledge, Skills and Abilities

• Customer-oriented service skills.
• Computer/word processing skills.
• Knowledge of medical terminology preferred.

Work Shift

Day (United States of America)

Location

Blount Memorial Hospital

Facility

BH POB Maryville

Department

BMPG Colorectal Surgery Maryville

Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.