Job Summary

This role is responsible for overseeing the evaluation, auditing and optimization of existing software systems, processes, and vendors to improve efficiency. The role meticulously documents defects, maintains program integrity, and ensures a well-equipped workspace. The role initiates process optimizations, reviews requirements for accuracy, and coordinates departmental work. The role also leads complex tasks, troubleshoots problems proactively, and provides guidance to enhance organizational performance.

Responsibilities

• Evaluates existing software systems, processes, procedures, and vendors, and performs audits, as required, for identifying areas for improvement and optimization.
• Documents defects using a bug tracking system and reports defects to the test lead, ensuring robust product quality.
• Takes charge of implementing standard application maintenance and ensuring program integrity.
• Initiates requests for required equipment, parts, and supplies, maintaining a well-equipped and functional workspace.
• Implements process optimizations to meet industry standards and requirements, continually seeking ways to enhance efficiency.
• Reviews user and technical requirements for completeness and clarity, ensuring accurate development.
• Coordinates departmental work, identifies improvement opportunities, and ensures effective business controls for streamlined processes.
• Leads and assigns responsibilities for complex requests, contributing innovative concepts, and implementing changes for process improvement.
• Proactively monitors and troubleshoots complex problems, collaborating with exempt-level employees to develop recommendations.
• Analyzes tasks, collaborates with internal partners, and provides mentoring and guidance to lower-level roles, aiming to enhance organizational performance.

Education & Experience Recommended

• High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.
• Typically has 8+ years of related work experience, preferably in software testing, software documentation, or a related field.

Preferred Certifications

NA

Knowledge & Skills

• Agile Methodology
• Application Programming Interface (API)
• Automation
• CI/CD
• Computer Science
• Debugging
• Java (Programming Language)
• Jenkins
• JIRA
• Python (Programming Language)
• Scripting
• Scrum (Software Development)
• Selenium (Software)
• Software Development
• Software Engineering
• Software Quality (SQA/SQC)
• Software Testing
• SQL (Programming Language)
• Test Automation
• Test Planning

Cross-Org Skills

• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Impact & Scope

Impacts multiple departments and leads large, cross-division functional teams or projects.

Complexity

Works on assignments that are highly complex in nature where a strong degree of initiative and technical knowledge are required to resolve problems.

Disclaimer

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Salary Information

The pay range for this position is $29 to $43 USD per hour (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

Benefits

HP offers a comprehensive benefits package for this position, including:

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure, 13 paid holidays, 15 days paid time off (US benefits overview)

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Job Details

Job - Technical
Schedule - Full time
Shift - No shift premium (United States of America)
Travel - Relocation - Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal”.