Summary

Primary Care Medicine Service at the Bay Pines VA Healthcare System provides healthcare in an environment that is patient-centric, integrated across the continuum of care and promotes excellence in quality and patient safety.

Duties

The Supervisory Medical Management Specialist assist in providing leadership and coordination (both within and outside the medical center and service as appropriate) in the development, implementation, evaluation, interpretation, revision and necessary corrective action of all applicable administrative policies, functions, activities, operations and programs for medical health care.

Major duties but are not limited to:

• Supervises a team of administrative staff members within the Primary Care Medicine Service.
• Regularly meets with staff and stakeholders to address any issues, plan future projects, and discuss improvements in any of the Primary Care Medicine Service Programs.
• Establishes performance improvement groups to solve problems involving the multitude of processes and procedures required to efficiently run the various Primary Care Service programs.
• Performs duties involving supervision and responsibilities for establishing and implementing overall administrative and clinical policies and priorities for the Service.
• Supervises the administrative functions associated with services in a clinical or medical service organization.
• Coordinates activities involving credentialing and privileging of physicians and mid-level staff.
• Assures proper hiring procedures are followed, and orientation is provided to new staff and residents.
• Oversees staff are involved in preparing educational proposals, agreements, correspondence, and compilation of reports.
• Approves and disapproves leave requests and recommends action in unusual cases.
• Performs duties that directly contribute to the administrative management of the healthcare delivery system.
• Conducts studies, analyses, and surveys in all areas of Primary Care Medicine operations to enhance operational efficiency, improve patient care effectiveness, and achieve greater cost-efficiency.
• Coordinates and efficiently manages the operations of the Primary Care Medicine Service as an extension of the Chief, PCMS.
• Develops and maintains an acute awareness of resource utilization and availability within the Bay Pines VAHCS, making informed recommendations to management regarding needs, distribution, or redistribution of resources.
• Provides technical support and assistance to Primary Care Medicine Service staff in conducting research, gathering and compiling necessary materials, developing policy statements, and completing special assignments and projects.
• Performs other duties assigned.

Work Schedule:

Monday, Friday, 7:30am - 4:00pm.

Telework:

Not Available

Virtual:

This is not a virtual position.

Position Description/PD#:

Supervisory Medical Management Specialist/ PD516-11276-0

Relocation/Recruitment Incentives:

Not Authorized

Permanent Change of Station (PCS):

Not Authorized

Requirements

Conditions of employment

• You must be a U.S. Citizen to apply for this job
• To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
• Selective Service Registration is required for males born after 12/31/1959
• Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process.
• Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
• Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
• As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/18/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09.

The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below:

GS-11 Specialized Experience:

You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:

• Experience with Human Resources recruitment and onboarding processes.
• Experience with budget, fund control points, and financial tracking is essential.
• Serve as Action Officers between the Human Resource Management Office and the organization pertaining to all aspects of personnel management, reorganization/realignment, organization structuring, position management, and manpower utilization.
• Supervise and coordinate the daily activities of a team of six or more employees, including assigning tasks, providing guidance, monitoring workflow, and ensuring that performance standards and deadlines are met.
• Conduct regular team meetings to communicate goals, review progress, and address any issues or concerns.
• Provide coaching, feedback, and performance evaluations, and foster a positive and collaborative work environment.
• Provides for the budgeting, overtime, and financial management for Primary Care Medicine Service- including budget formulation, justification, execution, financial management, and financial reporting.
• Coordinate and track responses to inquiries, actions items, and other requests of the service to ensure a timely submission.

OR, Education:

Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related.

OR, Combination of Experience & Education:

Applicants may also combine education and experience to qualify at this level. You must have an appropriate combination of specialized experience and education.

NOTE: Transcripts (unofficial or official) must be submitted with your application materials. Education cannot be credited without documentation.

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application.

Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis.

If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement.

This job opportunity announcement may be used to fill additional vacancies.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy.

To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job.

Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.

Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.