Supervisory medical administration specialist

Summary

The Supervisory Medical Administration Specialist is located in the Health Administration Service (HAS) of the Ralph H. Johnson VA Medical Center in Charleston, SC. The primary reason for this position is to provide managerial leadership, monitoring, and expert technical health administration guidance, as well as other consultative and support services.

Duties

Duties include but are not limited to:

• Oversees scheduling functions for the southern region of the Charleston VA medical center.
• Coordinates a quality assurance program for areas under purview by collecting, managing, monitoring, tracking, analyzing, and interpreting data to detect occurrences or patterns that may negatively affect service performance.
• Identifies problems and/or opportunities to improve performance through such avenues as informal meetings, statistical data, occurrence screens, incident reporting, procedure case review, etc.
• Conducts special projects to research and compile data to develop reports and/or training presentations.
• Identifies and maintains awareness of available resources, and makes recommendations to medical center management regarding the needs, distribution, or redistribution of these resources.
• Establishes cost management, cost containment, and/or cost reduction through projecting needs and revising existing operating procedures.
• Takes action on service complaints, maintains records and logs as needed for data validation.
• Develops project plans that include identification of the work to be done, project scope, and deadlines for completion.
• Supervises and oversees the planning, directing, and managing of administrative support activities as they relate to scheduling staff workloads.
• Provides standing written instructions and procedures for non-routine and complex assignments.
• Performs other duties as assigned.

Work Schedule

Monday-Friday, 7:30am - 4pm. Work schedule is subject to change based on agency needs. Telework (ad-hoc): This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position.

Position Description/PD#:

Supervisory Medical Administration Specialist/ PD077860

Relocation/Recruitment Incentives:

Not authorized

Critical Skills Incentive (CSI):

Not approved

Permanent Change of Station (PCS):

Not authorized

Requirements

Conditions of employment

You must be a U.S. Citizen to apply for this job. To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959.

Physical Requirements:

The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements.

Effective May 7, 2025:

Driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).

As a condition of employment for accepting this position:

You will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/14/2026.

Time-In-Grade Requirement:

Applicants who are current federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position, you must have served 52 weeks at the GS-09 level.

Specialized Experience:

You must have one year of specialized experience equivalent to at least the next lower grade (GS-09) in the normal line of progression for the occupation in the organization.

Education:

Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have completed one of the following: Ph.D. or equivalent doctoral degree; three (3) full years of progressively higher-level graduate education leading to such a degree; or LL.M., if related.

Combination:

Applicants may also combine graduate education and experience to qualify at this level.

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application.

This job opportunity announcement may be used to fill additional vacancies.

The Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies.

Information about CTAP eligibility is on OPM's Career Transition Resources website.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package.