Summary

The incumbent serves as a Medical Administrative Specialist, Supervisor, to the Chief, Administrative Medicine Service (AMS) and has overall responsibility for managing, directing, supervising and administering a wide variety of complex, administrative and technical functions for numerous programs. This includes Compensation & Pension examinations, VA Community Care (VACC), and Employee Occupational Health.

Duties

Duties include, but are not limited to:

• Regularly attends informal management sessions and provides pertinent advice during various stages of long- and short-range planning, policy formulation, resource distribution and decision making.
• Actively participates in many phases of station planning and overall station policy development.
• Works as an integral member, advisor and participant with the various components of the Administrative Medicine Service as well as other departments within the Medical Center.
• Influences decisions and actions beyond the scope of immediate program areas.
• Responsible for the supervision and administrative oversight all AMS departments including VA Community Care, Occupational Health, and Compensation and Pension Program (C&P).
• Provides administrative support for the scheduling and accomplishment of medical examinations at the request of VA Regional Office for veterans claiming compensation or pension benefits resulting from injury/sickness incurred or aggravated during military service.
• Provides support and guidance to other administrative and clinical personnel and program officials by closely integrating a wide variety of Department of Veterans Affairs health care programs, Medical Center objectives; and the mission and goals of the Medical Center relating to patient intake administration and health care delivery.
• Promotes effective utilization of resources including reviewing of patient administration and patient care functions and analysis of workload data to identify areas where changes in workload/staffing distribution or scheduling practices would improve services and maximize resources.
• Assures workload is timely accurately captured for the Administrative Medicine Service.
• Provides services and technical counsel necessary to meet procedural, legal and administrative requirements relating to the care and treatment of patients.
• Responds to and provides for disclosure of patient and Medical Center operational information.
• In this capacity, ensures the protection of confidential patient and facility information through the establishment of strict criteria and processes for responding to requests for such information under the Privacy or Freedom of Information Act.
• Gives considerable attention to human resource management, activities, which create the need for broad knowledge of government-wide and agency personnel management requirements, policies and systems.
• Carries out the following human resource responsibilities: 1) approving, rejecting or recommending actions, 2) investigation and recommending performance standards and employee appraisals, on-the-job training, career development and shift assignments.
• Plays a major role in evaluating patient, public and service organization attitudes toward the Medical Center thorough daily direct contact with patients and their family members.
• Conducts inquiries and investigations to gather facts and independently works with staff throughout the facility to resolve problems.
• Demonstrates and fosters an environment of professionalism with excellent communication skills in order to establish and maintain good relations with veteran applicants, patients, their families and visitors. This activity and the manner in which it is accomplished create an atmosphere conducive to quality patient care.

Work Schedule:

Monday through Friday 8:00 a.m. to 4:30 p.m.

Virtual:

This is not a virtual position.

Position Description/PD#:

Supervisory Medical Administration Specialist / PD041430

Relocation/Recruitment Incentives:

Not Authorized

Critical Skills Incentive (CSI):

Not Approved

Permanent Change of Station (PCS):

Not Authorized

Requirements

Conditions of employment

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process.
• Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
• Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
• As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/16/2026.

Time-In-Grade Requirement:

Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-9 position you must have served 52 weeks at the GS-7. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

Specialized Experience:

You must have one year of specialized experience equivalent to at least the next lower grade GS-7 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Managing, directing, supervising and administering a wide variety of complex, administrative and technical functions for numerous programs.

Education:

Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have completed a masters or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. of J.D., if related that demonstrates the knowledge, skills, and abilities necessary to do the work of this position. NOTE: Transcripts must be submitted with application. Education cannot be credited without documentation.

Combination:

Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond the first year or 18 semester hours of graduate level education.

Additional information

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.