Summary

The incumbent serves as a Supervisory Health System Specialist - Whole Health Program Manager. The Whole Health Program Manager is responsible for the overall planning, development, and coordination, of a comprehensive and complex Whole Health System, including all list one modalities offered in the Whole Health System.

Duties

The Corporal Michael J Crescenz VA Medical Center (CMCVAMC), Philadelphia provides health care to Veterans living in America's fifth-largest metropolitan area. The facility is staffed by approximately 2,000 employees and supports 145 acute care beds and 135-bed Community Living Center. Affiliated with the University of Pennsylvania and numerous other allied health schools and colleges, the CMCVAMC offers comprehensive surgical, medical and psychiatric care to include special emphasis programs, alcohol and drug dependence treatment, and rehabilitative care. Additional information can be found on our internet site https://www.philadelphia.va.gov/.

Major duties include, but are not limited to:

• Serving as a subject matter expert and demonstrates an ability to provide consultation to other health care practitioners and outside groups.
• Defining work of staff through writing and reviewing functional statements and position descriptions.
• Developing curriculum to promote self-care and empowerment of patients, including but not limited to, mindfulness courses, stress reduction courses, and other educational courses for self-care.
• Ensuring daily Whole Health operations run smoothly.
• Assisting in the orientation of physicians, medical residents, and other allied health personnel to the (discipline) Program at this facility.
• Working with Quality Management as needed to establish medical center procedures to meet accreditation standards for clinical services under the Whole Health System.
• Assisting with the implementation and revision of policies/directives for Whole Health in accordance with local and national regulatory groups, professional accrediting organizations and VACO requirements.
• Developing program proposals that encompass short- and long-term goals for the Medical Center.
• Planning the overall program objectives and is responsible for their implementation, considering patient's needs, space, manpower, and budgetary restrictions.
• Assisting in monitoring clinical and patient services for the effective and efficient management of numerous control points and resources.
• Serving as a POC for Veterans who would like to register for the 9-week support group.
• Performs other duties as assigned.

Work Schedule:

Monday-Friday 0800-1630

Position Description Title/PD#:

Supervisory Health System Specialist (Whole Health Program Manager)/PD99869S

Physical Requirements:

The nature of the work for this position is primarily sedentary and there are no unusual physical demands involved with completion of duties. Some travel is required. Work is typically performed in an adequately lighted and climate-controlled office.

Requirements Conditions of employment

• You must be a U.S. citizen to apply for this job
• Subject to a background/suitability investigation
• Selective Service Registration is required for males born after 12/31/1959
• A complete application package; Resume, Transcripts, etc. is required
• Selected applicants will be required to complete an online onboarding process.
• Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
• Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
• As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement.

INDIVIDUAL OCCUPATIONAL REQUIREMENT:

Positions in the occupational series 0671 MUST MEET 1 of the following:

• Possess an Undergraduate or Graduate degree with a major field of study in hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration.
• OR; Possess progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities.
• Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following: Missions, organizations, programs, and requirements of health care delivery systems; Regulations and standards of various regulatory and credentialing groups; and Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement.
• OR; Successful completion of an agency-sponsored on-the-job training program may be substituted for qualifying experience, provided it included a formal individualized training plan.

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

Participation in the seasonal influenza program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies.