Summary

WHAT IS SMALL BUSINESS / SELF EMPLOYED? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Position(s) are to be filled in following area(s): SBSE CAMP EXAM - CAMPUS EXAMINATION AUR (CEA)

REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS

Duties

General Manager Duties: As a Front Line Manager you will:

• Plan work to be accomplished by subordinates, sets and adjusts short-term priorities and prepares schedules for completion of work.
• Assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
• Evaluate work performance of subordinates and makes recommendations for outstanding performance recognition and/or disciplinary action.
• Give advice, counsel or instruction to employees on work and administrative matters.
• Interview candidates for positions within the organization/unit and recommend appointment, promotion or reassignment to such positions.
• Hear and resolve complaints from employees, refer group grievances and/or more serious unresolved complaints as appropriate.
• Effect minor disciplinary measures, such as warnings and reprimands, recommend other actions in more serious cases.
• Identify developmental and training needs of employees, providing or arranging for needed development and training.
• Initiate ways to improve production, work processes and/or to increase the quality of the work directed.

The following are the job specific duties of this position. You will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

• Oversees and evaluates subordinate performance to ensure established standards are consistently met, addressing performance issues promptly while also recommending recognition for exceptional work.
• Provides clear guidance on both operational and administrative matters, manages conduct concerns, and takes appropriate disciplinary actions when necessary.
• Actively participates in establishing performance standards and supports employee growth by identifying training and development needs and coordinating suitable opportunities.
• Monitors personnel actions to ensure timeliness and compliance, including career ladder promotions, withingrade increases, and performance improvement plans, helping maintain effective workforce management and accountability.
• Coordinates with Labor Relations, TIGTA, and the Fraud Coordinator on program and personnel matters, ensuring alignment with policies and investigative requirements.
• Reviews and approves program actions, including penalties, in accordance with established guidelines and delegated authority, and responds to management inquiries and ad hoc requests.

STANDARD POSITION DESCRIPTIONS (SPD):

PD26411 Visit the IRS SPD Library to access the position descriptions.

Requirements

Conditions of employment

Probationary Period - A person who is required to go through a probationary period and then is transferred, promoted, demoted, or reassigned before he or she completes such period is required to complete the remainder of the probationary period in the new position.

Supervisory Probationary Period - Subject to a 1-year supervisory or managerial probationary period (unless already completed).

ADDITIONAL REQUIREMENTS SHOWN IN QUALIFICATIONS SECTION

Qualifications

Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service.

One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume.

You must meet the following requirements by the closing date of this announcement.

QUALIFICATION REQUIREMENTS:

To qualify for this position, you must meet the qualification requirements outlined below:

Specialized Experience:

To be minimally qualified for this position you must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the next lower level within the payband or GS grade in the normal line of progression in the Federal service that demonstrates the required managerial skills and technical competence required to perform the job.

To be qualified for this position your experience must include:

• Applying management techniques for the accomplishment of all program objectives with combined technical and administrative oversight. This experience may have been gained through work experience as a project/program manager, team lead or project/program lead, technical advisor, or senior specialist/analyst that included managing resources, providing support to managers, mentoring team members, providing training and/or oversight of peers or others.
• Evaluating and overseeing the analysis of financial and operation data, operational risks, and the implementation of corrective actions to improve program performance.
• Providing managerial direction on the financial management policies and procedures used by subordinate Financial Management Analysts.
• Utilizing oral and written communication techniques to resolve work-related problems, issues, and inquiries from subordinate employees and higher management officials.
• Reviewing any and all recommendations provided by staff for accuracy, completeness, and compliance with Correspondence Examination Automation (CEAs) policies.
• Providing technical advice and guidance to subordinates and determining routine training needs to employees to increase caseload efficiency and effectiveness.

AND

You must also meet the following requirement(s):

TIME AFTER COMPETITIVE APPOINTMENT (TACA):

By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment.

For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens".

For more information on qualifications please refer to OPM's Qualifications Standards.

Go to Understanding the IRS Paybands for GS/IR conversion.

Education

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions. We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).

Additional information

Consider each location carefully when applying. If you are selected for a location, that location will become your official post of duty. In the event that a building is closed due to rent management, new hires may be placed in a local commuting location. Additional jobs may be filled from this announcement or any other source to fill these vacancies.

Salary:

IRS (IR) Pay Band Locality Pay tables may be found under 2026 - IR Salary Tables.

Vacancies will be filled in the following locations: 2 vacancies in either Philadelphia, PA (PA0809) or Memphis, TN (TN0005), 1 vacancy in Austin, TX (TX2225), 1 vacancy in Fresno, CA (CA7456), 1 vacancy in Ogden, UT (UT1486).

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

As a current employee, you know the great benefits we offer. Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC. Review our benefits.