Position Summary

Student Data Center Specialists are responsible for data center support including cable management, server support, inventory support, and general organization and cleanliness of the IT data centers. Specialists also provide support by maintaining diagrams, documents, and spreadsheets for the data center and other virtualization and storage services.

Duties and responsibilities includes:

• Cable management operations:
  • Running new cables and removing old cables.
  • Labeling cables and documenting cable connectivity.
  • Testing cables for reuse/disposal.
• Server support operations
  • Mounting/removing servers in racks.
  • Connecting/disconnecting power and network cables.
  • Configuring remote management connections.
  • Documenting additions, changes, and removals of servers in the VIS documentation repository/wiki and CMDB system (Cherwell).
• Inventory support:
  • Surplus Preparation (Storage removal and disk wiping).
  • Document inventory status changes in VIS documentation repository and UNM inventory system (AppTree).
  • Audit data center systems bi-annually and investigating differences between visual inventory, UNM inventory system, and VIS Documentation.
• VIS documentation repository operations
  • Develop new and modify existing documents in repository using MS Word, MS Excel, and MS PowerPoint.
  • Create and modify diagrams using Visio/LucidChart.
  • Migrate and organize document repository.

Minimum Qualifications

Preferred Qualifications

Minimum Qualifications:

• Strong writing and organizational communications skills.
• Experience with Microsoft Office products (Word, Excel, PowerPoint)

Working Environment:

Work split between office environment and data center environment. Appropriate office attire required with recommend light jacket/sweater for long periods working in data center. Limited physical effort required (lifting up to 50 lbs). Periods of work on 8-foot ladder to work in cable runs. May require accessing and look under underneath raised floors.

Preferred Qualifications:

• Available 14 – 28 hours per week, ideally between 8am and 6pm Monday through Friday.
• Note: During Summer Sessions, Student works can work up to 40 Hours per week
• Strong analytical skills to help staff resolve technical problems with server deployment in data center.
• Strong attention to detail skills to ensure correct connectivity and labeling of cables to potential Production services.

Application Instructions

Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.

ALL APPLICANTS MUST SUBMIT A RESUME & COVER LETTER

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.