About North Country Healthcare (NCH):

North Country Healthcare is a non-profit affiliation of four medical facilities, Androscoggin Valley Hospital, North Country Home Health & Hospice Agency, Upper Connecticut Valley Hospital, and Weeks Medical Center, located in the White Mountains Region of New Hampshire. NCH includes numerous physicians and medical providers at multiple locations. This leading comprehensive healthcare network which employs hundreds of highly trained individuals delivers integrated patient care through three community hospitals, specialty clinics, and home health and hospice services. NCH remains committed to the health and well-being of the communities we serve. As a valued team member this role emphasizes advancing High-Reliability Organization (HRO) principles, embedding a culture of safety, accountability, and consistent high performance.

Position Summary:

Adhering to System Values, Service Excellence, and Standards of Behavior, the Strategic Communications & Development Specialist supports donor and community engagement activities, outreach tied to campaigns, events, partnerships, and key initiatives, stewardship logistics, relationship continuity, and content gathering from community-facing work.

This role provides operational and relational support for development and community engagement efforts to help strengthen philanthropic support, partnership visibility, and community connection.

Essential Qualifications:

Education:

• An Associate's degree in communications, nonprofit management, business, public relations, community health, human services, or related field is preferred; equivalent experience may be considered.
• In lieu of formal education, an additional 4 years of experience in the field is acceptable.

Certification or Licensure:

• Community engagement, fundraising, or Community Health Worker training preferred.
• All employees and contracted staff will have either successful completion of an American Heart Association* accredited course in Basic Life Support (BLS), or ACLS and PALS combined (for clinical staff), Heartsaver CPR AED (for nonclinical staff), and renewal on a regular basis.
• *Refer to the NCH Life Support Certification Policy for position specific requirements.

Skills:

• Strong interpersonal, customer service, and community engagement skills.
• Clear written and verbal communication skills.
• Strong organization, follow-up, and relationship tracking skills.
• Ability to support donor, sponsor, partner, and community outreach activities.
• Ability to assist with stewardship, engagement logistics, and content gathering.
• Comfort working with donor databases, spreadsheets, email, and common office software.
• Ability to collaborate with development, communications, events, and leadership stakeholders.
• Professional judgment, discretion, and attention to detail.
• Ability to manage multiple priorities and deadlines.

Work Experience:

• 1+ year of development support, community engagement, administrative coordination, customer relations, nonprofit, healthcare, or related experience preferred.
• Experience with donor relations, sponsorship support, or community-facing work preferred.

Essential Functions:

• Support donor and community engagement activities.
• Coordinate outreach tied to campaigns, events, partnerships, and key initiatives.
• Assist with stewardship, engagement logistics, and relationship continuity.
• Support content gathering from community-facing work, including stories, feedback, and partner insights.
• Maintain accurate records of outreach, engagement, and follow-up activity.
• Assist with donor, sponsor, and community partner communications.
• Support sponsorship outreach, recognition, and follow-up activities as assigned.
• Help identify opportunities for community engagement, visibility, and partnership development.
• Represent NCH professionally in community-facing interactions.
• Support event-related relationship follow-up in collaboration with development and events staff.
• Assist with preparation of materials for meetings, outreach, campaigns, and community engagements.
• Coordinate internal communication related to development and community engagement tasks.
• Support donor database updates, lists, and tracking processes as assigned.
• Promote awareness of NCH mission and priorities through community-facing work.

Perform additional development and community engagement duties as assigned.

Equal Employment Opportunity:

North Country Healthcare is committed to providing equal employment opportunities to all applicants and employees. North Country Healthcare and its affiliates do not exclude people or treat them differently because of race, color, national origin, age, disability or any other protected class. Employment decisions are made based on job related qualifications, skills, and business needs, and without unlawful discrimination in accordance with applicable federal, state, and local laws.

North Country Healthcare provides reasonable accommodation to qualified individuals with disabilities and to individuals with sincerely held religious beliefs, as required by law. Applicants who require reasonable accommodation to complete the application process, participate in interviews, or undergo pre-employment testing should contact NCHRecruiting@northcountryhealth.org.