Store manager

Job Details:

Level: Management

Job Location: Bristol - Bristol, RI

Position Type: Full Time

Salary Range: Undisclosed

Job Shift: Day

About Us:

Store Manager Arnold Lumber Company is a fourth-generation full-service lumberyard headquartered in West Kingston, RI, with additional locations in Bristol, Cumberland, Wakefield, and Westerly, serving local communities for over 110 years. Arnold Lumber is more than just a retail building material supplier; it is a cornerstone of the local communities. Our commitment to quality and excellence in the workplace earned it recognition as a winner in the Providence Business News Best Places to Work in Rhode Island. #PBNBPTW

Purpose:

The Store Manager is responsible for managing full store responsibilities and coordinating with other department managers to optimize sales and profitability while satisfying customer and employee needs.

Essential Functions:

• Oversee all store operations ensuring completion of daily opening and closing procedures, project completion, categorized inventory control, merchandising, delivered material processes, and customer service.
• Develop monthly, quarterly, and annual plans for operations and profitability of your responsibility.
• Lead the inside sales team of both Lumber Operations and Door shop within the West Kingston Store.
• Recruit, direct and motivate direct employees to attain goals.
• Develop and train existing employees for future advancement within the organization.
• Assist in developing and administrating training plans to ensure succession within the sales department.
• Build relationships and partnerships with vendors to assist with the development of staff.
• Ensure quality customer service through personal interaction with contractors and retail customers by resolution of customer complaints.
• Work with the Buyers to help manage merchandise levels by ensuring that the proper ordering, receiving, pricing and merchandising procedures are followed.
• Work with the Operations Manager to ensure expected customer service levels are being maintained.
• Work with the Outside Sales staff to leverage new and existing relationships to continue to grow the business.
• Monitor all new and current customers including set-up of accounts, changes to accounts, and involvement in collections with the Credit Manager.

Other Job Duties:

Thorough understanding of company policies and practices. Ensure compliance with all applicable company policies and procedures. All other duties – Perform all other duties as assigned including carrying out responsibilities, performing duties, using skills, and working in conditions necessary to perform all assigned tasks.

Qualifications:

Leadership:

• Plan, delegate, and control work assignments.
• Review salaries/wages of others and recommend changes as appropriate.
• Recommend new hires, promotions, transfers, demotions, disciplinary action, and terminations of employment.
• Conduct performance reviews.
• Establish departmental budget and have sole accountability for the results as measured against the budget.
• Have managerial level responsibilities for a clearly identifiable program and department.

Competencies/Skills:

• Aggressive sales mentality and goal-driven management.
• Strong leadership and management skills with the ability to motivate staff.
• Excellent customer service abilities.
• Strong relationship team-building experience.
• Excellent verbal and written communication skills.
• Organized with attention to detail.
• Works well under pressure and deadlines; ability to multitask.
• Proficient in Microsoft Office Suite.
• Proficient working as well as experienced in POS/ERP Systems.

Physical Requirements & Working Conditions:

• Ability to physically stand, bend, squat, and lift up to 25-30 lbs.
• Ability to sit for long periods of time.
• Manual dexterity.

Education & Experience:

• Bachelor’s Degree in Business Administration or related field is highly preferred.
• Retail store management, sales, and purchasing experience, within the LBM Industry preferred.
• Minimum of 3 - 5 years of proven store management experience.

We offer a comprehensive benefits package offering flexible options to meet your healthcare needs and a robust 401(k) and Roth retirement savings program. Our competitive compensation package is based on one’s skill set and experience.