Retail Store Manager

LOCATION: Clinton

EMPLOYMENT STATUS: Full Time/Non-Exempt/Regular

HOURLY WAGE: $16

Goodwill Industries--Knoxville, Inc. is seeking a full-time Retail Store Manager for our Clinton store. Ideal candidates will be energetic, flexible, have excellent customer service skills, reliable transportation and be able to pass a pre-employment drug screen.

Summary:

To ensure the efficient and cost-effective operation and stewardship of the Goodwill store(s) assigned to their responsibility to maximize profitability and increase training opportunities. Under the supervision of the VP of Retail is responsible for all aspects of operating the store(s) assigned.

Essential Duties and Responsibilities:

• Support daily store operations and team leadership (6 months – 1 year experience)
• Deliver outstanding customer service
• Responsible for budget and reaching goals of the store
• Hire, Train, motivate, and inspire team members
• Ensure processes and procedures are followed by team members
• Maintain team member schedules through the system
• Ensure clear and precise communication with team members and supervisors
• Assist with achieving store goals and performance standards

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:

• Retail leadership or supervisory experience preferred
• Strong communication and organizational skills
• Positive attitude with a passion for helping others
• Ability to thrive in a fast-paced environment

Interpersonal Skills:

Focuses on solving conflict, not blaming; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

Oral Communication:

Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.

• Attendance/Punctuality: Is consistently punctual and at work on time.
• Ethics: Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethics; upholds organizational values.
• Organizational Support: Follows policies and procedures; Supports the organization's goals and values.
• Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Physical Demands:

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this Job, the employee is regularly required to stand and/or walk for long periods; use hands to handle; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds and/or up to 20 lbs. of force frequently.

Benefits:

Medical, Dental, Vision, PTO, 403B and 20% discount at our stores.

Goodwill Industries—Knoxville, Inc. is an equal opportunity employer of protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-741.5(a). This regulation prohibits discrimination against qualified individuals on the basis of disability, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities.