Bug Busters
Customer service manager
Customer Service Manager – Metro Atlanta, GA Join Bug Busters, Inc., a trusted leader in the pest control industry, and lead the operational excellence of our customer service center. You’ll manage a...

Sirius XM Radio
·17 days agoSirius XM Radio
·17 days agoLocation
onsite, Atlanta, GA, United States
Salary
$105k – $180k/yr
Commitment
Full Time
Level
Senior (5+ years)
Who We Are:
SiriusXM and its brands (Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connect) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are. This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically-acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing SiriusXM’s vision to life every day.
SiriusXM Media
SiriusXM Media is the gateway for marketers to the largest digital audio advertising ecosystem in North America, spanning owned and operated platforms, innovative ad tech solutions powered by AdsWizz, and an extended content network reaching more than 150 million listeners each month.
AdsWizz
AdsWizz, a subsidiary of SiriusXM, is the leading global provider of digital audio and podcast advertising solutions, operating in over 40 countries and connecting buyers and sellers through dynamic ad insertion, advanced programmatic platforms, and innovative audio formats.
As a strategic and adaptable Staff Technical Program Manager, you will own the strategy and delivery of large-scale, cross-organizational initiatives across Ads Engineering. This role is critical to driving execution of high-impact programs spanning ad-serving systems, data platforms, monetization workflows, and cross-program integrations with Pandora and broader SiriusXM systems. This is a senior individual contributor role requiring deep architectural literacy, systems thinking, and the ability to define program strategy — not simply execute against it. You will partner directly with engineering and product leadership to shape multi-year roadmaps, co-own program strategy, streamline org-wide governance, and deliver outcomes that materially impact platform scalability, monetization performance, and global platform capabilities to deliver outcomes that make an unmistakable enterprise-level impact across: scalability targets, RTB latency/SLA, fill rate, yield/monetization lift, reliability, and global rollout readiness. This includes leading multi-year, cross-functional programs such as global ad-serving modernization, real-time bidding (RTB) latency/scale programs, and technical consolidation across the Pandora and SiriusXM ad technology stacks.
Typically requires a minimum of 7 years of related experience with a Bachelor’s degree; or 5 years and a Master’s degree; or a PhD with 4 years experience; or equivalent experience, leading complex, enterprise-scale initiatives. Bachelor's degree in Computer Science, Engineering, or equivalent work experience. Demonstrated experience owning Enterprise program strategy — including multi-year roadmap partnership, portfolio-level decision support, and org-wide process improvement — not just execution. Significant experience in advertising technology, including ad-serving systems, real-time bidding, monetization platforms, data pipelines, and analytics systems. Proficient architectural literacy across multiple platform programs; ability to guide teams toward scalable solutions and evaluate cross-program constraints and tradeoffs. Executive-level communication skills; ability to craft scenario-based decision paths for senior engineering and business leadership and drive consensus through clarity. Proven ability to drive delivery across tightly coupled, interdependent systems at scale. Demonstrated ability to operate with minimal oversight across ambiguous, high-stakes programs. Experience working across multiple Agile methodologies; proficiency with Jira and related program management tooling. Experience with automation and/or AI tools such as chatGPT, Gemini, etc. Strong propensity toward relationship building and influencing without authority. Experience in digital audio or media platforms preferred. Experience managing vendor or third-party technology integrations, including global or multi-region platforms preferred. Experience in high-availability, real-time systems environments preferred. Experience leading platform transformation or cross-organizational consolidation programs preferred. Must have legal right to work in the U.S.
At SiriusXM, we carefully consider a wide range of factors when determining compensation, including your background and experience. These considerations can cause your compensation to vary. We expect the base salary for this position to be in the range of $105,000 to $180,000 and will depend on your skills, qualifications, and experience. Additionally, this role might be eligible for discretionary short-term and long-term incentives. We encourage all interested candidates to apply.
Our goal at SiriusXM is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. SiriusXM is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws.
The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.
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