Classification Title: Program Manager

Classification Minimum Requirements:

A bachelor’s degree in an appropriate area of specialization and five years of appropriate experience; or an equivalent combination of education and experience.

Job Description:

Centers of Excellence Portfolio Management

• Serve as the Institute's primary operational liaison and steward of the Centers of Excellence portfolio.
• Coordinate Center designation, certification, renewal, annual reporting, and related requirements.
• Maintain an accurate portfolio inventory, including Center leadership, external affiliations, designation requirements, key milestones, reporting obligations, and Institute support.
• Support the development and launch of new Centers of Excellence.
• Monitor portfolio activities and identify emerging needs, opportunities, risks, and resource considerations for Institute leadership.
• Promote collaboration, shared learning, and consistency across Centers while recognizing differences in disease-specific programs and external foundation requirements.

Operational Infrastructure & Continuous Improvement

• Develop and maintain shared operational infrastructure supporting the Centers of Excellence portfolio, including standard operating procedures (SOPs), playbooks, templates, dashboards, workflows, reporting tools, annual planning resources, and resource libraries.
• Identify opportunities to reduce duplication, streamline administrative processes, and improve the experience of faculty and Center teams.
• Evaluate and recommend systems, tools, and processes that strengthen portfolio management and reporting.
• Document and continuously improve core Center processes to support continuity and organizational effectiveness.

Faculty and Center Coordination

• Build relationships with Centers Directors and faculty leaders, serving as a trusted operational partner.
• Coordinate cross-center collaboration, orientation of new leaders, communication, and Institute support resources.
• Help connect faculty and Center teams with appropriate Institute and university resources.
• Support faculty success by reducing unnecessary administrative burden while respecting existing departmental coordinators and disease-specific staff.

Governance and Strategic Initiative Support

• Coordinate governance processes supporting designation, accountability, transparency, operational consistency, and continuous improvement.
• Support advisory committees, working groups, faculty task forces, and other governance activities assigned by Institute leadership.
• Coordinate meeting materials, documentation, action items, and follow-up, maintaining appropriate records related to Center governance, designation, and performance.

Strategic Engagement and Partnership Coordination

• Coordinate Institute-wide visibility for Centers of Excellence.
• Partner with Communications, Advancement, Research Operations, Institute Convenings, and Community and Patient Initiatives, and other Institute teams on activities involving Centers of Excellence.
• Coordinate operational aspects of educational programming, outreach, donor stewardship, foundation relationships, recognition, and other collaborative initiatives.
• Help identify opportunities to strengthen visibility, collaboration, and engagement across the Centers of Excellence portfolio.
• Serve as an Institute liaison to external Center-affiliated foundations and organizations, as appropriate, in partnership with faculty and other functional leaders.

Selected Center & Strategic Initiative Support

• Provide direct operational coordination for selected Centers of Excellence or related Institute initiatives as assigned.
• Support newly established Centers, philanthropically or externally supported programs, pilot coordination models, or Centers requiring additional Institute support.
• Help develop approaches that can be evaluated and, when appropriate, scaled across the broader portfolio.

Expected Salary:

$70,000 - $92,000

Required Qualifications:

A bachelor’s degree in an appropriate area of specialization and five years of appropriate experience; or an equivalent combination of education and experience.

Preferred:

• Master’s degree in healthcare administration, business administration, public administration, higher education, science, public health, or a related field.
• Five or more years of progressively responsible experience in academic medicine, healthcare administration, higher education, faculty programs, strategic initiatives, or program management.
• Experience supporting multidisciplinary faculty programs, Centers of Excellence, institutes, centers, or similar academic or healthcare programs.
• Experience coordinating committees, governance activities, designation processes, or faculty leadership groups.
• Experience developing operational infrastructure, dashboards, reporting tools, workflows, or program management systems.
• Experience partnering with communications, advancement, community engagement, research, or other cross-functional teams.
• Demonstrated experience building or improving programs, systems, or organizational infrastructure.
• Project Management Professional (PMP) certification or equivalent project/program management training is preferred but not required.
• Progressively responsible experience in program management, healthcare administration, academic administration, faculty programs, strategic initiatives, or a related operational field.
• Experience coordinating complex programs involving multiple stakeholders.
• Strong organizational, analytical, written, verbal, and interpersonal communication skills.
• Ability to manage multiple priorities and work independently with sound judgment.
• Demonstrated ability to build effective relationships and coordinate work across organizational boundaries.

Special Instructions to Applicants:

Please upload the following - CV or Resume, Cover Letter and List of Professional References.

Application must be submitted by 11:55 p.m. (ET) of the posting end date.

Health Assessment Required:

No