Job Summary

Responsible for leading and managing medical events, Medical Device Vigilance, and Drug/Combination and Consumer Product Adverse Event activities to assure appropriate evaluation, assessment, regulatory reporting, and global compliance throughout the organization.

Provide management oversight of medical device vigilance activities, including clinical evaluation, medical event complaint management; reportability assessment and regulatory reporting; follow-up; and risk assessment.

Provide management oversight of drug, biologic, combination product, and consumer product safety activities, and management oversight of applicable pharmacovigilance activities, including adverse event case management, case follow-up; Individual Case Safety Reports (ICSRs), Adverse Drug Reaction (ADR) reporting, periodic safety reporting support and applicable postmarketing safety reporting; MedDRA/IMDRF coding; and safety signal escalation.

Job Description

MAJOR RESPONSIBILITIES:

• Manage Medline's Medical Device Vigilance program and personnel responsible for clinical evaluation and medical event complaint management, reportability assessment, regulatory reporting, follow-up, and event coding.
• Provide management oversight for timely and compliant evaluation of potentially reportable medical device events, and reporting under applicable global requirements.
• Manage Medline's adverse event and pharmacovigilance activities for drugs, biologics, combination products, and applicable consumer products, including adverse event case management, assessment, follow-up, documentation, coding, reconciliation, and regulatory reporting.
• Provide oversight of Individual Case Safety Report (ICSR), Adverse Drug Reaction (ADR), periodic safety reporting, and applicable postmarketing safety reporting activities, including case quality, completeness, regulatory assessment, submission readiness, and regulatory reporting compliance.
• Manage safety coding activities using MedDRA/IMDRF terminologies and ensure medically relevant and consistent coding of adverse events and associated clinical information.
• Oversee adverse event reconciliation activities across applicable functions to support complete and compliant safety data exchange.
• Oversee complaint risk assessments and appropriate escalation for further evaluation through established Quality and Post-Market Risk Management processes.
• Monitor adverse event and medical-event information for potential safety signals and ensure appropriate escalation for additional assessment.
• Work with international and cross-functional partners to ensure adequate assessment, reporting, and continuous improvement of Medline's medical device vigilance and drug/combination product safety activities to meet global needs and changing regulations.
• Stay current with applicable global regulations, guidance, and standards related to medical device vigilance, medical device reporting, pharmacovigilance, drug/biologic adverse event reporting, combination-product reporting, and consumer product safety reporting.
• Provide global support for FDA, Notified Body, MDSAP, and other applicable regulatory inspections and audits.
• Provide training and coaching to personnel globally on adverse event identification and reporting, device vigilance, pharmacovigilance, and related compliance requirements.
• Identify process, procedure, system, and training improvements.

Management responsibilities:

• Typically manages through multiple Managers and/or Supervisors
• Oversee major projects/programs/outcomes.
• Budget responsibility.
• Interpret and execute policies for departments/projects; develop, recommend and implement new policies or modifications to existing policies.
• Provide general guidelines and parameters for staff functioning.
• Hiring staff, recommending pay increases, performing performance reviews, training and development of staff, estimating personnel needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies.

MINIMUM JOB REQUIREMENTS:

Education

Bachelor's degree with a scientific, clinical, nursing, pharmacy, life sciences, or related technical background.

Certification / Licensure

RN, PharmD/RPh, or other relevant healthcare professional credential preferred.

Work Experience

At least 5 years of experience in medical device and pharmaceutical Quality Management Systems, including complaint management, regulatory reporting, pharmacovigilance, drug safety, adverse event management, or related Quality/Patient Safety activities within medical device and/or pharmaceutical environments.

At least 2 years of experience managing people, including hiring, developing, motivating, and directing people as they work.

Experience with FDA medical device and/or pharmaceutical postmarket reporting requirements.

Experience supporting regulatory inspections and audits involving post-market safety, medical device vigilance, or pharmacovigilance.

Experience working within global and cross-functional quality/regulatory environments.

Knowledge / Skills / Abilities

Strong knowledge of medical-event assessment, device vigilance reporting, adverse event management, and pharmacovigilance principles.

Knowledge of ICSR processing, ADR reporting, and postmarketing safety reporting principles.

Knowledge of medical terminology and safety coding systems, MedDRA and IMDRF terminology.

Experience supporting or leading FDA and other regulatory inspections and audits related to medical device vigilance or pharmacovigilance.

Ability to evaluate complex medical and adverse-event information and provide appropriate direction for case assessment, follow-up, escalation, and regulatory reporting.

Ability to interpret and apply regulatory requirements across multiple products and jurisdictions.

Strong cross-functional leadership and communication skills.

Ability to lead teams responsible for time-sensitive and regulated safety activities.

Position may require travel for business purposes, including domestic and/or international travel.

PREFERRED JOB REQUIREMENTS

Education

Bachelor's degree in nursing, pharmacy, or related scientific/clinical discipline.

Certification / Licensure

RN, PharmD/RPh, or other relevant healthcare professional credential preferred.

MedDRA coding training/certification or equivalent safety-coding experience preferred.

Work Experience

Experience managing combination-product postmarket safety reporting and the interface between device vigilance and pharmacovigilance processes.

Experience managing medical device vigilance and/or global pharmacovigilance operations.

Experience managing adverse event case processing, case follow-up, ICSR activities, and postmarketing safety reporting.

Knowledge / Skills / Abilities

Advanced Microsoft Word and Excel experience.

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position: $154,000.00 - $231,000.00 Annual

The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. For a more comprehensive list of our benefits please click here.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here.

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.