Job Description

Investigates issues involving laboratory testing which fall outside the scope of usual day-to-day operations, and develops corrective actions to remediate the issue and prevent reoccurrence.

Understands relevant scientific and technical principles required for the analytical instruments and methods used in the laboratory.

Draws conclusions from data/results and communicates/reports to management.

Leads or assists in the development and writing of technical protocols and SOPs.

Reviews and monitors clinical laboratory documents to ensure laboratory regulatory compliance. Collaborates with lane leaders to verify appropriate documentation represents the requirements for the tasks reviewed.

Engages in departmental continuous improvement/quality initiatives and understands actions as steps within the larger process.

Supports deviation or nonconformance management.

Guides, coaches and mentors department teammates in technical skillset and operations.

Act as a bench preceptor to laboratory teammates on ADVIA analyzer operation, routine maintenance, and quality control protocols.

Minimum Qualifications

Education: Bachelor’s degree in a related area preferred (Medical Technology, Clinical Laboratory Science, Chemical/Biological Science, Healthcare Administration)

Experience: Minimum 5 years of experience in healthcare or an operational/business setting demonstrating strong analytical skills (consulting/analytical experience preferred).

Skills:

• Proficiency in MS Office Suite (particularly advanced Excel and PowerPoint) and data reporting tools
• Strong critical thinking, problem-solving, and organizational skills
• Strong written and verbal communication abilities

Would you like to work for a Fortune 500 company with Core Values such as TEAM and FUN? Then DaVita is what you are looking for! We are currently seeking a SUPERSTAR to join our Village as a Regional Registration Specialist!

Essential Duties and Responsibilities:

• Initiate and/or maintain ongoing communication with facilities to ensure timely and accurate receipt of each patient's insurance coverage information
• Enter insurance information into billing system
• Verify patient insurance with payors including eligibility and benefits related to outpatient kidney dialysis
• Update Patient Registration and associated systems accurately and as required
• Coordinate and partner closely with Patient Referral Coordinators (PRC) to obtain required documentation for successful patient registration
• Partner with facility and Insurance Management Team to resolve incomplete registrations
• Review registration denials received to determine root cause
• Resolve patient account errors that cause registration denials
• Help identify process changes to prevent failed registrations
• Determine Coordination of Benefits as required; maintain current patient account information at all times
• Follow-up as necessary to ensure insurance changes are verified and line of coverage is reset
• Submit internal requests, including but not limited to RCUs, SMARTFORMS, PCS Inquiries, SPA Requests, etc., to ensure accurate and timely claims submission to the correct payor
• Complete all ancillary reports and assigned projects within established timeframes
• Support Patient Account Representatives and other ROPS teammates as needed
• Maintain confidentiality of all company and patient information in accordance with HIPAA regulations and DaVita policies
• Other duties and responsibilities as assigned including but not limited to: Work overtime with little or no notice as needed, Attend team meetings, phone conferences, and training as needed, Know, understand, and follow teammate guidelines, employment policies, and department or company procedures
• Consistent, regular, punctual attendance as scheduled is an essential responsibility of this position

What We’ll Provide:

• A "Community first, Company second" culture based on Core Values that really matter.
• Clinical outcomes consistently ranked above the national average.
• Award-winning education and training across multiple career paths to help you reach your potential.
• Performance-based rewards based on stellar individual and team contributions.
• A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
• Dedication, above all, to caring for patients suffering from chronic kidney failure around the world.

High school diploma or equivalent required

Minimum of three (3) years' healthcare reimbursement experience preferred; experience with admissions, billing, and collections preferred

Demonstrated knowledge of insurance rules, regulations and Coordination of Benefits for federal, state, and managed care payors in multiple states preferred

Basic computer skills and proficiency in MS Word, Excel, and Outlook required

Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."

Why wait? Explore a career with DaVita today.

Go to http://careers.davita.com to learn more or apply.

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits