Senior Account Manager - Client Sales & Insights

Let’s be unstoppable together! Circana is a leading provider of technology, AI, and data solutions for consumer packaged goods companies, manufacturers, and retailers. Our predictive analytics and Liquid Data® platform help clients measure market share, uncover consumer behavior, and drive growth—powered by six decades of expertise and an expansive, high-quality data set.

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We’re a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work.

Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana. Learn more at www.circana.com.

Our Critical Sales Skills

At the heart of our commercial success is a team of professionals who combine strategic insight, customer-centricity, and executional excellence. These skills represent the core capabilities required to drive value for our clients and sustainable growth for our business.

• Effectively Presents Solutions: Delivers tailored, compelling solutions that align with customer needs and drive action.
• Knows the Buying Influences: Identifies key decision-makers and understands their motivations and influence.
• Manages Buyer Indifference: Recognizes and explores customer hesitation to uncover new needs or opportunities.
• Understands Customer Needs: Operates as a recognized expert to articulate customer needs in the customer's business language and business context.
• Being Resilient: Bounces back from setbacks with composure and positivity; helps others stay productive during tough times.
• Manages Ambiguity: Stays focused and calm in uncertain situations; guides others through change.

What will you be doing?

Our team is composed of media and analytics professionals who are dedicated to delivering exceptional service and measurable value to our clients. You will find success on this team by leveraging your analytical problem-solving, communication, and relationship-building skills to deliver actionable insights, drive client adoption of Circana's solutions, and support long-term client success.

We’re hiring a Senior Account Manager to support client relationships with our CPG advertiser clients. The Senior Account Manager will partner with Client Leads to develop and deliver actionable media execution recommendations for audiences and measurement solutions that are aligned with client strategy and research objectives. In addition to working on challenging projects with a collaborative team, the Account Management organization represents the voice of the client within Circana to drive product quality and innovation within this fast-paced industry.

Job Responsibilities

• Own day to day client relationship and management of sold in business across Circana’s Media Products, including alignment to client learning objectives. This includes owning kick off calls & docs, project status updates, curating the final story, and communicating product updates/ expanded capabilities.
• Identify opportunities to expand adoption of Circana Media Products.
• Analyze data and measurement results in partnership with Delivery to develop insights and inform client on key learnings, recommendations, and actionable takeaways.
• Support cross-functional account partners with context from Media Solutions to build a complete understanding of the business.
• Ensure quality and data integrity of sold in work.
• Act as a client-facing product and marketing solutions expert for projects.
• Know how our measurement capabilities work in detail.
• Lead audience workshops across mid and top clients, responsible for cross-selling proactive recommendations to client partners.
• Translate client needs into growth initiatives demonstrating critical thinking and problem solving and commitment to quality and excellent client service.
• Engage cross-functionally with other internal teams to deliver solutions to clients and/or proactively resolve client issues.

Requirements

• Required Bachelor’s degree in Business, Marketing, Economics, Statistics or a related quantitative or marketing field.
• Detail-oriented, organized, and proactive in task-management skills.
• Excellent written and verbal communications skills, with ability to tailor messages to a variety of internal and external stakeholders.
• Ability to thrive in a constantly evolving, agile environment.
• Advanced proficiency in Microsoft Excel and Microsoft PowerPoint.

Preferred

• 3-5 years experience in the Media ecosystem (including CPG, Retail, Agencies, Research and/or Sales); experience with insights and analytics in an account management role.

Circana Behaviors

As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:

• Stay Curious: Being hungry to learn and grow, always asking the big questions.
• Seek Clarity: Embracing complexity to create clarity and inspire action.
• Own the Outcome: Being accountable for decisions and taking ownership of our choices.
• Center on the Client: Relentlessly adding value for our customers.
• Be a Challenger: Never complacent, always striving for continuous improvement.
• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.
• Commit to each other: Contributing to making Circana a great place to work for everyone.

Location

Remote, United States (Chicago or New York preferred)

Salary Information

The salary range for this role is $77,000 to $82,000 USD. This job is also eligible for bonus/incentive pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

An offer of employment may be conditional upon successful completion of a background check in accordance with local legislation and our candidate privacy notice. Your current employer will not be contacted without your permission. You can apply for this role through the Circana careers website or Intranet site for internal candidates. This role is subject to AI-assisted screening. Circana uses artificial intelligence (AI) to assess resumes for alignment with job requirements by helping locate details in resumes that relate to the job description. This position is expected to remain open for approximately 30 days and may close earlier if sufficient qualified candidates are identified.