Shift lead part time

Benefits:

• Free uniforms
• Opportunity for advancement
• Flexible schedule

Position Summary:

The Nothing Bundt Cakes (NbC) Shift Lead works alongside the Bakery Manager and team members to create the highest-quality cakes, a warm, welcoming environment and a superior guest experience.

Accountabilities/Duties:

• Prioritizes the guest experience, models superior guest engagement and fosters a positive work environment.
• Partners with the Bakery Manager and other Shift Leads in leading all aspects of the guest experience, cake production, brand and merchandise presentation, work environment, P&L management and inventory control.
• Supports the Bakery Manager in recruiting, selecting and training team members, directing daily work responsibilities, and providing performance feedback and coaching.
• Ensures NbC product, service, bakery environment and visual merchandising standards are consistently upheld and that all bakery operations adhere to food and health safety standards and NbC policies and procedures.
• Helps facilitate the opening and closing of the bakery, including cash-drawer balancing and bank deposits.

Core Values and Leadership Competencies:

• Servant’s Heart: Goes above and beyond to support and develop the team and create a superior guest experience. Keeps the good of the team and guest ahead of personal interests or gain. Leads by example and displays humility and empathy for others.
• Spirit of a Champion: Demonstrates an intense drive, a commitment to excellence and a passion to succeed. Seizes 100% ownership of responsibilities, with zero excuses for issues within direct control. Operates with a sense of urgency, exercises sound judgment and seeks feedback to improve performance.
• Genuine Connections: Projects warmth, enthusiasm and optimism that attracts and energizes others. Builds positive, productive relationships and communicates often and openly. Serves as a strong Cake Celebrity/Brand Ambassador in the local community.

Knowledge, Skills and Abilities:

• Demonstrates an unwavering guest focus and strong interpersonal skills, with the ability to engage, empower and motivate a team and communicate effectively in both oral and written form.
• Has the ability to delegate tasks, communicate clear expectations, direct others’ work and manage performance.
• Is highly organized and resourceful, can balance multiple priorities and demonstrates strong follow-up skills.
• Possesses strong problem-solving skills, with the ability to accurately assess situations and identify issues, develop possible solutions and take the appropriate courses of action.
• Demonstrates strong learning agility, with a passion to grow and excel.

Education, Certifications and Work Experience Requirements:

• High school diploma or GED; post-secondary education is a plus.
• At least 1 year of guest-facing experience in a retail, restaurant or foodservice environment, preferably in a lead role with progressive managerial responsibilities.
• Demonstrated success creating a superior guest experience and coaching others to do the same, training new team members, directing the work of others, and achieving productivity goals.
• Basic proficiency in Microsoft Word, Excel and Outlook, with comfort in learning new technologies.

Work Availability:

3 Days a week with at least 1 weekend shift