ServiceNow Vulnerability Response Developer

Onsite Jersey City, NJ - Tampa, FL - Phoenix AZ

Serve as the functional and technical subject-matter-expert and platform architect for ServiceNow platform and ServiceNow Vulnerability Response and Configuration Compliance.

Major Responsibilities

• Responsible for the development and sustained support of multiple products.
• Take ownership and collaborate with various process/function owners and SMEs across IT, Security and other stakeholders to implement and enhance capabilities.
• Solution design, configuration/development, testing and support of ServiceNow Vulnerability Response and Configuration Compliance capabilities.
• Design, implement and support runbooks Vulnerability Response and Configuration Compliance processes and procedures.
• Implement and support dashboard and reports.
• Analyze existing security processes and workflows, identifying areas for improvement, consolidation, and enhancements.
• Engage in day-to-day operational support and continuous capability improvement.
• Engage in on call support as needed.
• Maintain adequate operational documentation and reporting.

Skills and Competencies

• 8+ years of experience with ServiceNow platform architecture, implementation, administration, configuration, development, integration, support and continuous improvement.
• 4+ years of functional and technical experience with ServiceNow Security Incident Response, Vulnerability Response, Configuration Compliance and Performance Analytics capabilities.
• 4+ years of technical experience with Discovery/CMDB.
• 4+ years of technical experience with ITSM, GRC and IT Asset Management is preferred.
• 2+ years of technical experience with Flow Designer.
• Technical experience with Service Portal (widgets, server scripting, client scripting, CSS, HTML, Portal Configuration).
• Technical experience with the implementation of performance analytics.
• Technical experience with the implementation of third-party integrations (Qualys, Tanium, Veracode) to ingest vulnerabilities and policy compliance scan data is required.
• In depth understanding of Vulnerability Management process.
• Experience implementing REST API integration with third party tools.
• Experience with the implementation of workspace, analytics, dashboard and reporting.
• Experience with ServiceNow APIs, ServiceNow Workflows, UI Pages, UI Macros, Business Scripts, Client Scripts, UI Scripts, UI Actions, UI Policies, Script Includes, Security Rules.
• Prior experience working on an agile development team.
• Experience with scripting languages such as JavaScript, Angular.js, PowerShell.
• Experience with backend SQL Server development is preferred.
• Excellent collaboration, verbal, and written communication skills.