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  1. Onsite Jobs
  2. Wisconsin
  3. Madison
  4. Service Manager

Onsite Service Manager jobs in Madison, Wisconsin, USA

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  • Sun
    • 1:00 PM - 2:00 PM

      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

      Interview

      Den

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Aug 23, 2025

Service Manager, On-Site in Madison: Lead Local Teams to Success

Madison businesses are actively searching for a skilled service manager to oversee daily operations and elevate customer satisfaction. This on-site opportunity offers 28 open positions for professionals ready to lead teams and streamline service delivery in a growing regional market. If you're looking for service manager jobs in Madison, this role provides a chance to make a real impact on-site.

The most successful candidates bring strong leadership abilities, exceptional communication skills, and a proven track record in team supervision and customer service management. Employers hiring a service manager typically look for someone comfortable balancing operational efficiency with staff development, along with solid organizational and problem-solving capabilities. Familiarity with scheduling systems, budget oversight, and performance metrics further strengthens a candidate's profile, especially for those pursuing service manager positions in competitive local markets.

On-site work remains the standard for this profession in Madison, where hands-on oversight of facilities, personnel, and client relationships is essential to smooth operations. Regional demand for service manager vacancies continues to rise as local companies expand their service divisions and prioritize in-person leadership. Employers value professionals who can be physically present to coach staff, resolve issues quickly, and maintain consistent service quality across shifts.

Now is an excellent time to take the next step in your career and explore service manager jobs in Madison. Browse current openings on Global Work AI and discover how your leadership skills can shape a thriving local team. Take action today and find the role that matches your ambitions.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average service manager salary in Madison, WI?

    In Madison, Wisconsin, pay for a service manager typically lands in the mid-$60,000s to low-$80,000s, with total compensation rising in industries like automotive, facilities, hospitality, or field service. Experience, team size, and technical scope can push earnings higher, especially for leaders who manage budgets, scheduling, and customer satisfaction. Local demand matters too, since Madison’s market often rewards people who can balance operations and client care. To judge an offer well, compare current Madison postings with similar supervisory roles and factor in benefits, bonus plans, and overtime rules.
  • What skills and qualifications are needed to become a service manager?

    Employers in Madison usually look for proven leadership, strong communication, conflict resolution, and solid organization. A service manager often needs experience in customer service, dispatching, or operations, plus comfort with metrics such as response time, utilization, and satisfaction scores. Many teams prefer a bachelor’s degree or equivalent hands-on experience, though industry background can matter more than a formal credential. In Wisconsin, reliability and coaching ability are especially valued because the role blends people management with workflow control. Reviewing local job ads can show which mix of experience and education is most common.
  • What does a service manager do on a daily basis?

    Day to day, this role keeps service operations moving smoothly. A service manager may assign work, review schedules, monitor tickets or jobs, talk with customers, check quality standards, and help resolve issues before they grow. In Madison, that can also mean coordinating with field staff, vendors, or branch teams during busy periods or seasonal spikes. The work is part leadership, part troubleshooting, and part process improvement. Strong candidates usually track performance trends and adjust staffing or priorities as needed, so it helps to compare duties across related openings before applying.
  • What does on-site work mean for a service manager role in Madison, WI?

    On-site work means the service manager is expected to be physically present at the employer’s facility, office, shop, or service location in Madison. That setup supports direct supervision, faster issue handling, face-to-face customer support, and closer coordination with technicians or frontline staff. Unlike remote roles, on-site positions often require being available during core business hours and responding quickly to workflow changes. For candidates, this usually signals a hands-on environment where local commute time and schedule fit matter. It can be helpful to review the exact site location and daily expectations in each posting.
  • What certifications or software tools can help me stand out for a service manager job?

    Industry-relevant credentials can strengthen an application, especially in process-heavy or customer-facing settings. In Madison, certifications such as Lean Six Sigma, PMP, or customer service leadership training may help, depending on the sector. Employers also value familiarity with scheduling, CRM, ERP, and ticketing platforms like Salesforce, ServiceNow, Microsoft Dynamics, or field-service systems. Spreadsheet and reporting skills are useful for tracking labor, service levels, and budgets. The best combination usually depends on the employer’s tools, so it makes sense to scan current listings and match your background to the software they mention.
  • What is the hiring process for a service manager job in Madison, WI?

    The hiring path usually starts with an online application, followed by resume review and one or more interviews. In Madison, employers may ask about leadership style, handling complaints, staffing decisions, and how you measure service quality. Some companies include a practical exercise, panel interview, or reference checks before extending an offer. For roles in regulated or customer-sensitive environments, background screening can also be part of the process. Applicants who tailor examples to local operations and show familiarity with the industry often move faster, so it helps to compare the posting closely with your experience.
  • What are the typical career growth opportunities for a service manager?

    A service manager can grow into senior operations, regional management, branch leadership, or director-level roles over time. In Madison, advancement often comes from showing measurable improvements in customer retention, team productivity, and cost control. Some professionals later move into operations management, training, quality assurance, or account leadership, depending on the industry. Others specialize in a technical area and become subject-matter experts with broader responsibilities. Building a record of results, learning new systems, and managing larger teams can open more options, so it is smart to compare this role with nearby leadership paths before deciding on a next move.

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28 jobs found

  • Target

    Target

    11 days ago

    4am inbound (stocking) (t1060)

    Starting Hourly Rate / Salario por Hora Inicial: $17.50 USD per hour ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life...

    onsite, Madison, WI, United States
    $35k/yrFull TimeJunior (<2 years)
  • Flynn Group

    Flynn Group

    11 days ago

    Assistant manager

    Taco Bell joined Flynn Group in 2013 with the acquisition of 76 restaurants. Since then, we have more than tripled in size to become the 3rd largest Taco Bell franchisee in the world and growing. We...

    onsite, Madison, WI, United States
    Full TimeNo Skills
  • Baker Tilly

    Baker Tilly

    12 days ago

    Deployment manager

    Overview Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world’s...

    onsite, Frisco, TX, United States
    $86k – $135k/yrFull TimeSenior (5+ years)
  • Universities of Wisconsin

    Universities of Wisconsin

    12 days ago

    Mechanical engineering office manager

    Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Job Category: University Staff...

    onsite, Madison, WI, United States
    $48k/yrFull TimeMiddle (2-4 years)
  • AutoZone

    AutoZone

    12 days ago

    Part sales manager – part time

    AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The...

    onsite, Madison, WI, United States
    Part TimeJunior (<2 years)
  • AutoZone

    AutoZone

    12 days ago

    Part sales manager – full time

    AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The...

    onsite, Madison, WI, United States
    Full TimeJunior (<2 years)
  • Universities of Wisconsin

    Universities of Wisconsin

    12 days ago

    Food service supervisor

    Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Job Category: University Staff...

    onsite, Madison, WI, United States
    $45k/yrFull TimeJunior (<2 years)
  • Spencer Gifts

    Spencer Gifts

    14 days ago

    Returning assistant store manager - spirit

    Assistant Manager: Hourly rate ranges from $16.75 - $17.25 per hour and is dependent upon qualifications and experience. Benefits include: Set-Up and Tear Down Premium Pay Programs, End of Season...

    onsite, Madison, WI, United States
    $34k/yrFull TimeJunior (<2 years)
  • LendNation

    LendNation

    14 days ago

    Assistant manager

    Assistant Manager QCHI / Lend Nation is looking for an energetic, positive Full-Time Assistant Manager to join our team! This is a full-time position that has great potential for the right person! We...

    onsite, Madison, WI, United States
    Full TimeNo Skills
  • Spencer Gifts

    Spencer Gifts

    15 days ago

    Store manager - spirit

    Hourly rate ranges from $19.50 - $20.50 per hour and is dependent upon qualifications and experience. Benefits include: Year End Bonus, Tear Down Premium Pay Program, Retention Pay Program. All Bonus...

    onsite, Madison, WI, United States
    $39k – $41k/yrPart TimeJunior (<2 years)
  • Securitas Security Services

    Securitas Security Services

    15 days ago

    Account manager

    Account Manager Primary Location: Madison, WI Wage: $30/HR Schedule: Monday - Friday | 7:00AM-3:00PM We offer a full benefits package, PTO, weekly pay, and more! The Western Wisconsin Area has an...

    onsite, Madison, WI, United States
    $60k/yrFull TimeJunior (<2 years)
  • Abbott

    Abbott

    15 days ago

    Sr. experience product manager

    Job Description Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with...

    onsite, Madison, WI, United States
    $78k – $156k/yrFull TimeSenior (5+ years)
  • Designer Brands Inc.

    Designer Brands Inc.

    16 days ago

    Dsw associate store manager

    General Summary Supports and performs the following functions alongside store management: customer service, merchandising, omni activities and all inventory-related actions to drive sales and...

    onsite, Madison, WI, United States
    Full TimeJunior (<2 years)
  • Compass Group

    Compass Group

    16 days ago

    Service technician (vending & coffee equipment)(full time)

    We are hiring immediately for full time SERVICE TECHNICIAN (VENDING & COFFEE EQUIPMENT) positions. Location: Canteen - 2305 Daniels Street, Madison, WI 53718. Note: online applications accepted only....

    onsite, Madison, WI, United States
    $40k – $50k/yrFull TimeJunior (<2 years)
  • Zimbrick Inc

    Zimbrick Inc

    16 days ago

    Customer service representative

    Customer Service Representative What You Will Do Smile, greet and thank customers and assist them with any needs Build positive relationships with customers Handle customer complaints with poise...

    onsite, Madison, WI, United States
    Full TimeJunior (<2 years)
  • Domino's

    Domino's

    16 days ago

    General manager(02108) - 737 s gammon rd

    Job Description ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you...

    onsite, Madison, WI, United States
    Full TimeJunior (<2 years)
  • QCHI/ LendNation Open Career

    QCHI/ LendNation Open Career

    17 days ago

    Assistant manager

    QCHI / Lend Nation is looking for an energetic, positive Full-Time Assistant Manager to join our team! This is a full-time position that has great potential for the right person! We are looking for a...

    onsite, Madison, WI, United States
    Full TimeNo Skills
  • EssilorLuxottica Group

    EssilorLuxottica Group

    17 days ago

    Store manager

    Requisition ID: 948864 Store #: 00S126 S126 Sunglass Hut Position: Full-Time Total Rewards: Benefits/Incentive Information At Sunglass Hut, we're always in the sun. You’ll find a dynamic space with...

    onsite, Madison, WI, United States
    Full TimeJunior (<2 years)
  • Universities of Wisconsin

    Universities of Wisconsin

    17 days ago

    Food service supervisor - memorial union

    Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Job Category: University Staff...

    onsite, Madison, WI, United States
    $45k/yrFull TimeJunior (<2 years)
  • P

    Potbelly Corporate

    18 days ago

    Assistant manager

    PAY TRANSPARENCY $50,000 - $55,000 base salary range + bonus potential. The Assistant Manager is the co-leader of the Potbelly shop. They should bring their good vibes every day to create an...

    onsite, Madison, WI, United States
    $50k – $55k/yrFull TimeJunior (<2 years)
  • Mister Car Wash

    Mister Car Wash

    18 days ago

    Customer service advisor, fs

    Working at Mister Car Wash is all about opportunity—to be part of a team, achieve your goals, and have fun in a fast-paced environment. And with new stores in development, Mister has room for every...

    onsite, Madison, WI, United States
    Full TimeJunior (<2 years)
  • Compass Group

    Compass Group

    18 days ago

    Service technician (full time)

    We are hiring immediately for full time SERVICE TECHNICIAN positions. Location: Canteen - 2305 Daniels Street, Madison, WI 53718. Note: online applications accepted only. Schedule: Full time...

    onsite, Madison, WI, United States
    $40k – $50k/yrFull TimeJunior (<2 years)
  • Toppers Pizza

    Toppers Pizza

    19 days ago

    Assistant manager (mineral point rd)

    If you're someone who loves developing their team, is fanatical for taking care of customers and managing the daily operations of a restaurant and can maintain a sense of humor no matter what level...

    onsite, Madison, WI, United States
    $36k – $40k/yrFull TimeJunior (<2 years)
  • Core Spaces

    Core Spaces

    19 days ago

    Community manager

    Who We Are Core Spaces (Core) is more than a real estate company, it’s a people company. Where building relationships is just as important as building properties. From researchers and architects to...

    onsite, Madison, WI, United States
    Full TimeLead / Manager
  • AprilAire

    AprilAire

    19 days ago

    Quality manager

    Overview We are currently recruiting for a Quality Manager to join us at our Madison Plant! This individual will be responsible for the development, implementation and sustaining of the quality...

    onsite, Madison, WI, United States
    Full TimeLead / Manager
  • Catalent

    Catalent

    19 days ago

    Manager - engineering

    Manager – Engineering Position Summary: Work Schedule: M-F 8am-5pm 100% on-site Catalent Biologics is a fast-growing business within Catalent Pharma Solutions focused on providing innovative...

    onsite, Madison, WI, United States
    Full TimeLead / Manager
  • Rogers Enterprises

    Rogers Enterprises

    20 days ago

    Sales associate

    We pride ourselves on the strength of our people, our outstanding roster of store locations and the quality and value of our merchandise. Rogers Enterprises Inc. is a growing fine jewelry chain with...

    onsite, Madison, WI, United States
    Full TimeJunior (<2 years)
  • Smart Motors Toyota

    Smart Motors Toyota

    25 days ago

    Express service advisor - smart motors toyota

    Do you want to help transform the auto industry? Come let Smart Motors Toyota show you just how Remarkable you can be! At Smart Motors Toyota, our mission is to create a powerhouse of high-impact...

    onsite, Madison, WI, United States
    $44k – $63k/yrFull TimeJunior (<2 years)

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