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  5. Onsite Service Manager jobs in Richmond, Virginia, USA

Onsite Service Manager jobs in Richmond, Virginia, USA

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  • Sun
    • 1:00 PM - 2:00 PM

      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

      Interview

      Den

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Aug 23, 2025

Service Manager On-Site — Richmond, VA Opportunities Await

Richmond continues to grow as a hub for skilled trades and customer-focused operations, creating steady demand for a dedicated service manager to oversee daily operations. This on-site role offers 228 open positions for professionals ready to lead teams and drive customer satisfaction in a thriving local market. Companies across Virginia are actively looking to hire a service manager who can balance technical oversight with strong leadership.

The ideal candidate brings proven experience in team leadership, scheduling, and customer relationship management, along with a solid understanding of service operations and budgeting. Strong communication skills and the ability to resolve issues quickly are essential, as is comfort working with both staff and clients daily. Familiarity with service software systems and a track record of improving efficiency will set candidates apart in this competitive field.

On-site service manager jobs in Richmond typically involve direct oversight of technicians, dispatch coordination, and in-person client interactions that remote roles simply can't replicate. Richmond's expanding service industry, from automotive to home services, has fueled consistent hiring activity, making this an excellent time to explore new service manager vacancies. Employers value professionals who can be present, responsive, and hands-on with their teams.

If you're ready to take the next step in your career, now is the time to explore service manager positions available in Richmond and beyond. Global Work AI connects motivated professionals with employers seeking dependable leadership talent. Discover your next opportunity and apply today to join a growing, dynamic industry.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for a service manager in Richmond, Virginia?

    In Richmond, Virginia, compensation for a service manager typically falls in the mid-$60,000s to low-$80,000s range, with higher pay possible in larger companies, technical environments, or roles tied to revenue targets. Local demand, years of experience, and whether the position sits in customer service, operations, or field support can move the figure up or down. Benefits, bonus plans, and overtime policies also matter. Checking current Richmond listings and comparing similar management roles gives a clearer picture of today’s market rate.
  • What skills are most important for a service manager?

    Strong people leadership is usually the biggest differentiator, especially in an on-site service manager role where daily coordination matters. Employers in Richmond, Virginia often look for clear communication, conflict resolution, scheduling, coaching, and the ability to keep teams focused on service levels. Operational judgment, problem-solving, and comfort with data are also valuable because the job often involves tracking response times, quality, and customer satisfaction. Familiarity with CRM or workforce tools can help, so it is useful to compare required skills across current local openings.
  • What qualifications do you need to become a service manager?

    Most employers expect a mix of education and hands-on experience rather than one fixed credential. A bachelor’s degree in business, management, hospitality, or a related field can help, but many service manager jobs in Richmond, Virginia prioritize several years in customer-facing, operations, or supervisory work. Certifications in project management, customer experience, or process improvement may strengthen a profile. Some companies also value industry-specific knowledge, such as automotive, healthcare, or facilities support, so reviewing local postings can clarify the most relevant background.
  • What are the main responsibilities of a service manager in a customer service or operations role?

    Day to day, this role usually centers on keeping service delivery smooth, consistent, and accountable. A service manager may supervise staff, assign shifts, resolve escalations, monitor performance metrics, and make sure customer issues are handled quickly and professionally. In an operations setting, the work can also include process improvement, inventory coordination, vendor contact, and compliance with company standards. In Richmond, Virginia, employers often want someone who can balance team support with efficiency, so it helps to compare duties across related openings before applying.
  • What does the hiring process usually look like for a service manager position?

    The process often starts with an application and resume screen, followed by one or more interviews focused on leadership style, service handling, and operational judgment. In many Richmond, Virginia companies, candidates may also complete a skills-based exercise, meet with a department lead, or discuss scheduling and pay expectations. References are commonly checked, and some employers ask for examples of coaching staff or improving performance. It is smart to review the job description closely and prepare stories that show measurable results in similar management roles.
  • What career growth opportunities are available after working as a service manager?

    Experience in this role can open doors to broader leadership positions such as operations manager, regional manager, customer experience manager, or director-level work. In Richmond, Virginia, service manager experience is also useful for moving into training, process improvement, account management, or general management, depending on the industry. The strongest paths usually come from showing results in team development, quality control, and customer retention. Building expertise in reporting, budgeting, and cross-functional coordination can make the next step easier, so it helps to track openings that sit one level above.
  • What kind of schedule and work conditions should you expect in an on-site service manager job?

    An on-site service manager position usually means reporting in person, often during standard business hours but sometimes with early starts, late closings, weekends, or rotating coverage depending on the operation. In Richmond, Virginia, work conditions can vary by industry: office-based settings may be more predictable, while customer service, retail, healthcare, and facilities roles can involve faster pacing and frequent staff interaction. The job often requires standing, walking the floor, and responding quickly to issues. Reviewing listings carefully will show which schedules are most common.

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228 jobs found

  • Uptown Alley_Uphoff Ventures

    Uptown Alley_Uphoff Ventures

    Today

    Manager assistant

    onsite, Manassas, VA, United States
    $38k – $44k/yrFull TimeLead / Manager
  • City of Richmond

    City of Richmond

    2 days ago

    Customer service manager - revenue recovery

    onsite, Richmond, VA, United States
    $74k – $95k/yrFull TimeLead / Manager
  • W

    Williams Auto Service

    3 days ago

    Entry-level automotive service manager trainee position

    onsite, Richmond, VA, United States
    $60k/yrFull TimeEntry with Degree
  • Performance Food Group

    Performance Food Group

    5 days ago

    Network services manager

    onsite, Richmond, VA, United States
    $130k – $150k/yrFull TimeLead / Manager
  • Aircond Corporation

    Aircond Corporation

    5 days ago

    District manager, mission critical services

    onsite, Richmond, VA, United States
    $125k – $140k/yrFull TimeLead / Manager
  • Capital One

    Capital One

    7 days ago

    Manager, project management (customer service platforms)

    onsite, Chicago, IL, United States
    $138k – $173k/yrFull TimeLead / Manager
  • Capital One

    Capital One

    7 days ago

    Senior manager, project management (customer service platforms)

    onsite, Chicago, IL, United States
    $162k – $203k/yrFull TimeSenior (5+ years)
  • MCR

    MCR

    7 days ago

    Guest services manager

    onsite, Chicago, IL, United States
    Full TimeJunior (<2 years)
  • DHRM

    DHRM

    7 days ago

    It operations & service management manager

    onsite, Richmond, VA, United States
    Full TimeJunior (<2 years)
  • DHRM

    DHRM

    8 days ago

    It services support manager

    onsite, Richmond, VA, United States
    $78k – $90k/yrFull TimeJunior (<2 years)
  • Virginia Information Technologies Agency

    Virginia Information Technologies Agency

    9 days ago

    It operations & service management manager

    onsite, Richmond, VA, United States
    Full TimeJunior (<2 years)
  • Virginia Information Technologies Agency

    Virginia Information Technologies Agency

    9 days ago

    It services support manager

    onsite, Richmond, VA, United States
    $78k – $90k/yrFull TimeJunior (<2 years)
  • Capital One

    Capital One

    12 days ago

    Manager, product management - servicer integration

    onsite, Anytown, IL, United States
    $150k – $188k/yrFull TimeLead / Manager
  • Burwell Material Handling

    Burwell Material Handling

    13 days ago

    Service manager

    onsite, Richmond, VA, United States
    Full TimeLead / Manager
  • HRI Hospitality

    HRI Hospitality

    13 days ago

    Guest services manager

    onsite, Richmond, VA, United States
    $50k – $77k/yrFull TimeLead / Manager
  • Aramark

    Aramark

    14 days ago

    Food service manager

    onsite, Richmond, VA, United States
    $62k – $65k/yrFull TimeJunior (<2 years)
  • T-Mobile

    T-Mobile

    16 days ago

    Service delivery manager - gov

    onsite, Downers Grove, IL, United States
    $97k – $175k/yrFull TimeMiddle (2-4 years)
  • Firebirds Wood Fired Grill

    Firebirds Wood Fired Grill

    20 days ago

    Foh manager (service/bar manager)

    onsite, Richmond, VA, United States
    $55k – $65k/yrFull TimeJunior (<2 years)
  • Bridgestone Americas

    Bridgestone Americas

    22 days ago

    Service manager

    onsite, Richmond, VA, United States
    $42k – $62k/yrFull TimeLead / Manager
  • PwC

    PwC

    a month ago

    Servicenow deployment- manager

    onsite, Albany, NY, United States
    $99k – $232k/yrFull TimeLead / Manager

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