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  2. Rhode Island
  3. Providence
  4. Service Manager

Onsite Service Manager jobs in Providence, Rhode Island, USA

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  • Sun
    • 1:00 PM - 2:00 PM

      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

      Interview

      Den

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Service Manager Jobs in Providence: On-Site Opportunities Await

Providence businesses are actively seeking a dedicated service manager to lead operations and elevate customer satisfaction. This on-site role offers 39 open positions for professionals ready to make an immediate impact in a growing local market. With demand rising across Rhode Island, now is an excellent time to explore service manager jobs in Providence and take the next step in your career.

The ideal candidate brings strong leadership, organizational, and communication skills to the table, along with a proven ability to manage teams and streamline service operations. Employers looking to hire a service manager typically value problem-solving abilities, customer-focused thinking, and hands-on experience coordinating schedules, budgets, and staff performance. Familiarity with service management software and a knack for building lasting client relationships also set top applicants apart in this competitive field.

On-site service manager positions in Providence emphasize direct oversight of daily operations, in-person team coordination, and consistent client interaction. Local businesses continue to favor this hands-on approach, especially in industries where quick decision-making and physical presence directly affect service quality. As the regional economy expands, hiring outlook for this role remains strong, with steady demand expected throughout the coming year.

If you are ready to advance your career, explore current service manager vacancies through Global Work AI and connect with employers eager to welcome skilled professionals. Whether you are an experienced leader or building toward that next opportunity, Global Work AI makes it easy to discover roles that match your ambitions in Providence and beyond.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for a service manager in Providence, RI?

    Pay for a service manager in Providence, Rhode Island usually falls around the mid-$60,000s to low-$80,000s a year, though larger employers or highly technical settings can go higher. Local rates vary by industry, team size, and whether the role covers equipment service, client support, or operations oversight. In Providence, compensation often tracks closely with experience and the complexity of the customer base. Reviewing current listings in Rhode Island and comparing similar management roles can help you gauge the most realistic range for your background.
  • What qualifications and experience do employers typically want for a service manager role?

    Most employers look for a mix of leadership experience, customer service exposure, and practical problem-solving ability. A service manager in Providence often needs several years in a related field, such as operations, field service, hospitality, automotive, or facilities support, plus a track record of supervising staff and handling escalations. A bachelor’s degree can help, but it is not always required if the candidate has strong hands-on experience. Familiarity with scheduling tools, performance metrics, and quality standards is commonly valued, so it helps to compare requirements across local postings.
  • What skills are most important for a service manager in a customer-facing role?

    Clear communication is essential, along with calm conflict handling and the ability to turn complaints into workable solutions. In a customer-facing service manager position, employers in Providence want someone who can coach teams, set expectations, and keep service levels steady even during busy periods. Time management, empathy, decision-making, and organization matter just as much as technical knowledge. Because this role bridges clients and staff, strong follow-through and professional judgment are key. Looking at nearby openings can show which soft skills are most often emphasized.
  • What are the main responsibilities of a service manager on a daily basis?

    Daily work usually centers on coordinating people, priorities, and service quality. A service manager on-site in Providence may review schedules, assign tasks, monitor response times, handle customer concerns, and check that staff are meeting standards. Depending on the industry, the job can also include training new team members, tracking inventory or service records, and reviewing performance data. Many managers spend part of the day solving urgent issues and part of it planning for smoother operations tomorrow. Checking role descriptions can help you see how duties differ by employer.
  • What does the hiring process for a service manager job usually look like?

    The process typically begins with an application review, followed by one or more interviews focused on leadership style, customer handling, and operational judgment. For a service manager role in Providence, employers may also ask situational questions, verify work history, and check references. Some companies include a skills assessment, especially if the job involves systems, scheduling, or team oversight. Final steps can involve discussions with a department leader or operations director. Reviewing recent Rhode Island postings can give you a sense of how formal each employer’s process is.
  • What work environment should I expect in an on-site service manager role?

    An on-site service manager usually works in a fast-moving setting where face-to-face interaction is part of the job every day. In Providence, that could mean an office, retail space, service center, healthcare site, or industrial facility, depending on the employer. Expect regular contact with customers, staff, and vendors, along with time spent walking the floor, solving issues in person, and responding quickly to changes. Because the role is location-based, being present and available matters. Looking at listings in the area can show which industries offer the most active environments.
  • What career growth opportunities are available after working as a service manager?

    This experience can lead to broader operations, department leadership, or regional management paths, especially when you have strong results in people management and service quality. In Providence and across Rhode Island, a service manager may move into roles such as operations manager, customer experience leader, branch manager, or director-level positions in larger organizations. Some professionals also shift into training, process improvement, or account leadership. Growth is often strongest for candidates who can show measurable improvements in efficiency, retention, or satisfaction. Comparing related roles can help you map the next step.

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39 jobs found

  • Level99 Entertainment

    Level99 Entertainment

    Today

    Food & beverage foh supervisor

    WHO WE ARE Level99 is a sprawling playground designed for adults with over 50 life-sized mini-games where Players dodge axes, crack puzzles, and outsmart real-world challenges. Each game lasts about...

    onsite, Disney Springs, FL, United States
    $46k – $54k/yrFull TimeMiddle (2-4 years)
  • Delaware North

    Delaware North

    a day ago

    Concessions supervisor, amica mutual pavilion

    Overview Delaware North Sportservice is hiring a part-time Concessions Supervisor to join our team at Amica Mutual Pavilion in Providence, Rhode Island. As a Concessions Supervisor, you will be...

    onsite, Providence, RI, United States
    Part TimeJunior (<2 years)
  • trane technologies

    trane technologies

    2 days ago

    Customer sales associate

    Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet...

    onsite, Providence, RI, United States
    $44k – $89k/yrFull TimeEntry with Degree
  • Signet Jewelers

    Signet Jewelers

    3 days ago

    Store manager - zales - providence place

    We have many opportunities available on our other career site pages. Click here to link to our careers page! You are a diamond and Zales celebrates that fact! We recognize that every one of our...

    onsite, Providence, RI, United States
    Full TimeLead / Manager
  • PACSUN

    PACSUN

    3 days ago

    Part time assistant manager - ps providence place mall

    Join the Pacsun Community Pacsun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth. Through partnerships with brands such as...

    onsite, Providence, RI, United States
    Part TimeNo Skills
  • Level99 Entertainment

    Level99 Entertainment

    3 days ago

    Support

    WHO WE ARE Level99 is a sprawling playground designed for adults with over 50 life-sized mini-games where Players dodge axes, crack puzzles, and outsmart real-world challenges. Each game lasts about...

    onsite, Disney Springs, FL, United States
    Full TimeJunior (<2 years)
  • J.Crew

    J.Crew

    3 days ago

    Assistant manager

    Our Story We think shopping should be fun. Actually, really fun. As in scoring our exclusive collection of colorful, classic styles at prices that can’t be beat. A fan of lots of options in amazing...

    onsite, Providence, RI, United States
    $39k – $49k/yrPart TimeJunior (<2 years)
  • Domino's

    Domino's

    4 days ago

    Assistant manager(03901) - 845 north main street

    Job Description ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you...

    onsite, Providence, RI, United States
    Full TimeEntry with Degree
  • Domino's

    Domino's

    4 days ago

    Assistant manager(03907) - 526 broad street

    Job Description ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you...

    onsite, Providence, RI, United States
    Full TimeJunior (<2 years)
  • Brown Medicine

    Brown Medicine

    6 days ago

    Manager, specialty pharmacy navigation services

    SUMMARY: Reports to the Manager of Specialty Pharmacy Clinical Services. The Manager of Specialty Pharmacy Navigation Services provides operational, strategic, and people leadership for the Specialty...

    onsite, Providence, RI, United States
    $91k – $150k/yrFull TimeLead / Manager
  • Pollo Campero

    Pollo Campero

    6 days ago

    Shift manager

    Overview The Shift Manger plays an important role in training, developing and leading the crew. Serves as a critical part of the leadership team, helping the restaurant serve the most flavorful...

    onsite, Providence, RI, United States
    $40k/yrFull TimeJunior (<2 years)
  • Marriott

    Marriott

    6 days ago

    Guest service expert

    POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique –...

    onsite, Providence, RI, United States
    Part TimeEntry with Degree
  • Domino's

    Domino's

    7 days ago

    General manager(03901) - 845 north main street

    Job Description ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you...

    onsite, Providence, RI, United States
    Full TimeJunior (<2 years)
  • Domino's

    Domino's

    7 days ago

    General manager(03907) - 526 broad street

    Job Description ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you...

    onsite, Providence, RI, United States
    Full TimeJunior (<2 years)
  • First Realty Management Corp

    First Realty Management Corp

    10 days ago

    Assistant property manager - apartments

    DESCRIPTION: A family-owned and privately held property management company, First Realty Management has more than 70 years of experience with the industry knowledge to match. We combine the resources...

    onsite, Providence, RI, United States
    Full TimeMiddle (2-4 years)
  • Citi Trends

    Citi Trends

    10 days ago

    Assistant manager

    Citi Trends is looking for a dedicated Assistant Store Manager to join our team at one of the largest chains in the value-priced urban apparel industry. We’re growing, so if you’ve ever wanted a...

    onsite, Providence, RI, United States
    Full TimeLead / Manager
  • C

    CharterCARE of Rhode Island

    11 days ago

    Clinical manager (rn) surgical services - rwmc

    Summary The Clinical Manager is responsible for supporting and promoting the mission, vision and values of the Patient Care Services Department and Roger Williams Medical Center. She/he acts as a...

    onsite, Providence, RI, United States
    Full TimeJunior (<2 years)
  • EY

    EY

    13 days ago

    Sap - is-u customer service manager - consulting - location open

    Location: Anywhere in Country At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you...

    onsite, Akron, OH, United States
    $143k – $297k/yrFull TimeLead / Manager
  • EY

    EY

    13 days ago

    Sap - is-u device and work management - manager - consulting - location open

    Location: Anywhere in Country At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you...

    onsite, Akron, OH, United States
    $143k – $297k/yrFull TimeLead / Manager
  • Amazon

    Amazon

    13 days ago

    Senior station manager

    AMZL Senior Station Leaders are responsible for all budgetary, people development and operations objectives for an Amazon Logistics Delivery Station (DS). Additional responsibilities include managing...

    onsite, Providence, RI, United States
    $135k – $183k/yrFull TimeSenior (5+ years)
  • Store Space Self Storage

    Store Space Self Storage

    13 days ago

    Floating assistant store manager

    Welcome and thank you for your interest in joining our team! We’re excited that you’re considering a career with us. At Store Space, we’re always looking for individuals who bring passion, integrity,...

    onsite, Central Falls, RI, United States
    $32k – $40k/yrFull TimeJunior (<2 years)
  • City of Providence

    City of Providence

    16 days ago

    2026 assistant manager – city center rink

    Assistant Manager – City Center Rink Part-Time Temporary | 2026 City Center Rink is located in the heart of downtown Providence between Biltmore Park and Burnside Park. It is part of the Providence...

    onsite, Providence, RI, United States
    $44k – $50k/yrPart TimeNo Skills
  • City of Providence

    City of Providence

    16 days ago

    2026 team lead city center rink

    Team Lead Part-Time Seasonal | Winter 2026-2027 City Center Rink is located in the heart of downtown Providence between Biltmore Park and Burnside Park. It is part of the Providence Parks system and...

    onsite, Providence, RI, United States
    $40k – $44k/yrPart TimeLead / Manager
  • Brown Medicine

    Brown Medicine

    20 days ago

    Room service call center representative - per diem

    SUMMARY: Under the general supervision of the Clinical Nutrition Director and Food Service Supervisor, the Room Service Call Representative is responsible for communicating effectively, timely, and...

    onsite, Providence, RI, United States
    $40k/yrPart TimeJunior (<2 years)
  • FAMILY SERVICE OF RHODE ISLAND INC

    FAMILY SERVICE OF RHODE ISLAND INC

    21 days ago

    Residential manager

    Job Details: Job Location: Residential Programs - Providence, RI Position Type: Full Time Education Level: Graduate Degree Salary Range: $31.64 - $39.34 Travel Percentage: Up to 50% Job Shift: Day...

    onsite, Providence, RI, United States
    $64k – $79k/yrFull TimeJunior (<2 years)
  • Enviri Corporation

    Enviri Corporation

    21 days ago

    Service center supervisor

    Company Description Veolia has acquired Clean Earth. As Clean Earth completes its integration into Veolia, recruiting and hiring for this role is being managed in partnership with the Clean Earth...

    onsite, Providence, RI, United States
    $80k – $90k/yrFull TimeLead / Manager
  • PETCO Animal Supplies Stores, Inc.

    PETCO Animal Supplies Stores, Inc.

    21 days ago

    Assistant manager

    Want to help pets live their best lives? We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be...

    onsite, Avon, MA, United States
    Full TimeJunior (<2 years)
  • Amazon

    Amazon

    21 days ago

    Area manager

    External job description Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join...

    onsite, Providence, RI, United States
    $70k – $91k/yrFull TimeJunior (<2 years)
  • Providence Housing Authority

    Providence Housing Authority

    23 days ago

    Management aide

    Purpose: To provide complex clerical assistance to Manager and as assigned, to perform similar duties within class throughout the agency. The position involves word processing, filing and maintaining...

    onsite, Providence, RI, United States
    Part TimeJunior (<2 years)
  • L

    L B & B Associates

    23 days ago

    Facilities manager

    Facilities Manager – Federal Buildings & U.S. Courthouses (MA & RI) Join Dae Sung, LLC. and Lead Facility Operations Across New England Are you ready to take charge of critical facilities operations...

    onsite, Fitchburg, MA, United States
    $100k – $130k/yrFull TimeLead / Manager
  • Providence College

    Providence College

    23 days ago

    It service desk manager

    Conducted under the auspices of the Dominican Friars, Providence College is a Catholic, Dominican, liberal arts institution of higher education and a community committed to academic excellence in...

    onsite, Providence, RI, United States
    $81k – $86k/yrFull TimeLead / Manager
  • Hertz

    Hertz

    24 days ago

    Manager trainee

    A Day in the Life: Hertz Local Edition (HLE) is focused on delivering flexible, local rental solutions to a wide range of customers outside of our airport hubs. Our team is built on leadership,...

    onsite, Providence, RI, United States
    $35k/yrFull TimeEntry with Degree
  • Wingate Living

    Wingate Living

    a month ago

    Food service director

    Your Career. Your Calling. Our Commitment to Exceptional Care. At Wingate Living, we're more than just senior living--we're builders of lifestyles, friendships, and communities you'll be proud to be...

    onsite, Providence, RI, United States
    Full TimeDirector
  • Spencer Gifts

    Spencer Gifts

    a month ago

    Assistant store manager - spencer's

    Hourly rate ranges from $18.00 to $18.25 and is dependent upon qualifications and experience. Benefits include: Company Paid Sick Time, Paid Vacation Time, Paid Holidays, Bereavement Pay, Jury Duty...

    onsite, Providence, RI, United States
    $36k/yrFull TimeJunior (<2 years)
  • Spencer Gifts

    Spencer Gifts

    a month ago

    Senior assistant store manager

    Hourly rate ranges from $20.00 to $20.25 and is dependent upon qualifications and experience. Benefits include: Company Paid Sick Time, Paid Vacation Time, Paid Holidays, Bereavement Pay, Jury Duty...

    onsite, Providence, RI, United States
    $40k/yrFull TimeSenior (5+ years)
  • Level99 Entertainment

    Level99 Entertainment

    a month ago

    Entertainment team lead

    WHO WE ARE Level99 is a sprawling playground designed for adults with over 50 life-sized mini-games where Players dodge axes, crack puzzles, and outsmart real-world challenges. Each game lasts about...

    onsite, Disney Springs, FL, United States
    $36k – $38k/yrFull TimeLead / Manager
  • Amazon

    Amazon

    a month ago

    Operations manager

    Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations...

    onsite, Providence, RI, United States
    $91k – $137k/yrFull TimeLead / Manager
  • Level99 Entertainment

    Level99 Entertainment

    a month ago

    Operations manager

    WHO WE ARE Level99 is a sprawling playground designed for adults with over 50 life-sized mini-games where Players dodge axes, crack puzzles, and outsmart real-world challenges. Each game lasts about...

    onsite, Disney Springs, FL, United States
    Full TimeJunior (<2 years)
  • FAMILY SERVICE OF RHODE ISLAND INC

    FAMILY SERVICE OF RHODE ISLAND INC

    a month ago

    Community services case manager

    Job Details: Job Location: Hope Street - Providence, RI Position Type: Full Time Education Level: 4 Year Degree Salary Range: $23.00 - $28.60 Hourly Travel Percentage: Road Warrior Job Shift: Day...

    onsite, Providence, RI, United States
    $46k – $58k/yrFull TimeJunior (<2 years)

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