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  5. Onsite Service Manager jobs in Rochester, New York, USA

Onsite Service Manager jobs in Rochester, New York, USA

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  • Sun
    • 1:00 PM - 2:00 PM

      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

      Interview

      Den

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Service Manager Jobs in Rochester — On-Site Opportunities Await

Rochester businesses are actively seeking a skilled service manager to lead daily operations and elevate customer satisfaction. With 243 open positions available, this on-site role offers a chance to make an immediate impact within a growing local market. Companies across the region are prioritizing strong leadership to keep pace with rising service demands.

The strongest candidates for service manager vacancies bring proven experience in team leadership, scheduling, and customer relationship management. Employers typically look for problem-solving abilities, budget oversight skills, and a track record of improving operational efficiency. Familiarity with service software platforms and a hands-on approach to staff development are also highly valued, as is the ability to communicate clearly across departments.

On-site work remains the standard for this profession in Rochester, where hands-on supervision and direct customer interaction are essential to success. Local businesses, from automotive centers to facility management firms, continue to hire a service manager who can be present to coordinate teams and resolve issues in real time. The regional outlook remains strong, with steady demand expected as service-based industries expand throughout New York.

If you're ready to take the next step in your career, now is an excellent time to explore service manager positions in Rochester. Global Work AI connects motivated professionals with employers seeking dependable leadership talent. Browse current openings today and discover how your experience could be the perfect match for a thriving local team.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What does a service manager do in an on-site role?

    In an on-site setting, a service manager keeps daily operations running smoothly by coordinating staff, handling customer issues, and making sure service standards stay consistent. In Rochester, NY, that often means working closely with technicians, front-line teams, and customers face to face, while also tracking schedules, quality, and productivity. The role usually includes solving problems quickly, documenting service results, and supporting training where needed. Because expectations can vary by employer, reviewing current listings in Rochester can help you see how responsibilities differ across industries.
  • What qualifications are needed to become a service manager?

    Most employers look for a mix of education and practical experience rather than one fixed credential. A high school diploma is often the baseline, while an associate’s or bachelor’s degree in business, operations, hospitality, or a related field can strengthen a candidate’s profile. For a service manager job in New York, certifications in customer service, project coordination, or a specific industry may also be helpful. Strong references and a track record of leading teams can matter just as much, so it helps to compare requirements across local openings.
  • What skills are most important for a service manager role?

    Strong leadership is essential, but so is calm problem-solving under pressure. Employers hiring a service manager in Rochester usually value communication, scheduling, conflict resolution, customer relations, and the ability to keep teams accountable. Data tracking and basic reporting are also common, especially when performance or service metrics are reviewed regularly. Since the job is on-site, being organized and responsive in person makes a real difference. If you are evaluating openings, look for postings that show how much emphasis is placed on people management versus operations.
  • What is the average service manager salary in Rochester, NY?

    Pay can vary based on industry, team size, and years of experience, but service manager salaries in Rochester, NY often land in the middle of the regional range for upstate New York. Many postings fall somewhere around the mid-$50,000s to low-$80,000s annually, with higher compensation possible in larger organizations or specialized sectors. Benefits, bonus plans, and overtime policies can change the total value a lot. Checking current Rochester listings is the best way to compare salary details against similar management roles in the area.
  • What experience is typically required for service manager jobs in New York?

    Employers across New York commonly expect several years of customer-facing or supervisory experience before moving into a service manager position. That may include leading a shift, overseeing operations, or managing a team in retail, hospitality, automotive, healthcare, or another service-driven field. In Rochester, many hiring teams want proof that a candidate can handle scheduling, coaching, and customer concerns with limited oversight. For more competitive openings, experience with performance targets and process improvement can be a plus, so it is worth comparing entry points across employers.
  • What are the typical work hours and on-site expectations for a service manager in Rochester?

    Schedules for an on-site service manager in Rochester often follow business demand rather than a standard nine-to-five pattern. Many roles include early starts, evenings, weekends, or occasional holiday coverage, especially in customer service and operations-heavy environments. Being physically present is usually important because the job involves supervising staff, responding to issues in real time, and supporting day-to-day workflow. Some employers may also expect flexibility for peak periods or staffing gaps. Reviewing each posting carefully can help you understand how structured the schedule really is.
  • What career growth opportunities can a service manager expect?

    This role can lead to broader leadership paths when someone builds strong operational results and team trust. In New York, a service manager may move into senior management, operations director, branch leadership, or regional oversight, depending on the industry. Some professionals also transition into training, process improvement, or client success roles. Rochester employers often value internal promotion, so consistent performance can open doors over time. If long-term growth matters, it is useful to compare job descriptions that mention advancement, mentorship, or cross-functional experience.

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243 jobs found

  • Monro Inc.

    Monro Inc.

    2 days ago

    Automotive store manager - store 1026

    The Store Manager position is a salaried role. The Store Manager provides daily leadership to all positions within the store to include General Service Technicians, Technicians, Guest Care...

    onsite, Rochester, NY, United States
    Full TimeJunior (<2 years)
  • Monro Inc.

    Monro Inc.

    2 days ago

    Automotive store manager - store 995

    The Store Manager position is a salaried role. The Store Manager provides daily leadership to all positions within the store to include General Service Technicians, Technicians, Guest Care...

    onsite, Rochester, NY, United States
    Full TimeJunior (<2 years)
  • Morgan Properties

    Morgan Properties

    3 days ago

    Multi site service manager

    Advance your maintenance career with Morgan Properties- Where Growth and Opportunity Await! Now hiring Multi-Site Service Managers! We are seeking a Multi-site Service Manager with a "Whatever It...

    onsite, Conshohocken, PA, United States
    $50k – $54k/yrFull TimeLead / Manager
  • Monro Inc.

    Monro Inc.

    3 days ago

    Automotive store manager - store 731

    The Store Manager position is a salaried role. The Store Manager provides daily leadership to all positions within the store to include General Service Technicians, Technicians, Guest Care...

    onsite, Rochester, NY, United States
    Full TimeJunior (<2 years)
  • General Motors

    General Motors

    3 days ago

    Business manager - maintenance

    Job Description The Role You will be responsible for implementing and executing the established business processes for an area of greater complexity in the site’s technical services operations while...

    onsite, Rochester, NY, United States
    $106k/yrFull TimeJunior (<2 years)
  • J.Crew

    J.Crew

    3 days ago

    Assistant manager

    Our Story We think shopping should be fun. Actually, really fun. As in scoring our exclusive collection of colorful, classic styles at prices that can’t be beat. A fan of lots of options in amazing...

    onsite, Rochester, NY, United States
    $39k – $49k/yrPart TimeJunior (<2 years)
  • Morgan Properties

    Morgan Properties

    4 days ago

    Service manager

    Advance your maintenance career with Morgan Properties- Where Growth and Opportunity Await! $2,000 Sign On Bonus! Now hiring Service Managers! We are seeking a Service Manager with a "Whatever It...

    onsite, Conshohocken, PA, United States
    $60k – $81k/yrFull TimeLead / Manager
  • Monro Inc.

    Monro Inc.

    4 days ago

    Automotive store manager - store 1427

    The Store Manager position is a salaried role. The Store Manager provides daily leadership to all positions within the store to include General Service Technicians, Technicians, Guest Care...

    onsite, Rochester, NY, United States
    Full TimeJunior (<2 years)
  • Monro Inc.

    Monro Inc.

    4 days ago

    Automotive mv assistant store manager - store 1734

    Monro, Inc. Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is...

    onsite, Rochester, NY, United States
    Full TimeNo Skills
  • Monro Inc.

    Monro Inc.

    6 days ago

    Automotive store manager - store 131

    The Store Manager position is a salaried role. The Store Manager provides daily leadership to all positions within the store to include General Service Technicians, Technicians, Guest Care...

    onsite, Rochester, NY, United States
    Full TimeJunior (<2 years)
  • Goodyear

    Goodyear

    7 days ago

    Service manager - rochester, ny

    Job Description Let's Connect APPLY TODAY To Schedule Your On Site Interview! Automotive Service Management Service Advisor Service Writer Tire Sales Automotive Sales Customer Service Team Leadership...

    onsite, Rochester, NY, United States
    $50k – $60k/yrFull TimeJunior (<2 years)
  • Morgan Properties

    Morgan Properties

    7 days ago

    Maintenance - service manager iii - 100 to 299 units

    Ready to Lead, Mentor, and Make an Impact? Service Manager | Competitive Pay, Career Growth & 100% Employee Rent Discount Are you a dynamic leader passionate about exceptional service and operational...

    onsite, Conshohocken, PA, United States
    $42k/yrFull TimeLead / Manager
  • Floor & Decor

    Floor & Decor

    7 days ago

    Pro services assistant department manager

    Pay Range $18.81 - $27.79 Purpose This position is responsible for training and developing Product Sales Specialists and ensuring that customers have a positive shopping experience by receiving...

    onsite, Henrietta, NY, United States
    $38k – $56k/yrFull TimeJunior (<2 years)
  • Monro Inc.

    Monro Inc.

    9 days ago

    Mv assistant store manager - store 1737

    The Assistant Manager role is a full-time position and is hourly based upon needs of the business. The Assistant Manager is a key holder for the store and serves as the manager on duty (MOD) in the...

    onsite, Rochester, NY, United States
    Full TimeJunior (<2 years)
  • Monro Inc.

    Monro Inc.

    9 days ago

    Automotive store manager - store 1178

    The Store Manager position is a salaried role. The Store Manager provides daily leadership to all positions within the store to include General Service Technicians, Technicians, Guest Care...

    onsite, Rochester, NY, United States
    Full TimeJunior (<2 years)
  • Monro Inc.

    Monro Inc.

    10 days ago

    Automotive store manager - store 213

    The Store Manager position is a salaried role. The Store Manager provides daily leadership to all positions within the store to include General Service Technicians, Technicians, Guest Care...

    onsite, Rochester, NY, United States
    Full TimeJunior (<2 years)
  • Monro Inc.

    Monro Inc.

    10 days ago

    Automotive repair store manager - store 704

    The Store Manager position is a salaried role. The Store Manager provides daily leadership to all positions within the store to include General Service Technicians, Technicians, Guest Care...

    onsite, Rochester, NY, United States
    Full TimeJunior (<2 years)
  • The Betlem Service Corporation

    The Betlem Service Corporation

    12 days ago

    Hvac service project manager

    About Us We offer a broad spectrum of commercial and residential HVAC and facilities services, from rooftop to foundation and everything in between. In addition to HVAC repairs and maintenance, our...

    onsite, Rochester, NY, United States
    $60k – $80k/yrFull TimeMiddle (2-4 years)
  • Monro Inc.

    Monro Inc.

    13 days ago

    Automotive assistant store manager - store 762

    The Assistant Manager role is a full-time position and is hourly based upon needs of the business. The Assistant Manager is a key holder for the store and serves as the manager on duty (MOD) in the...

    onsite, Rochester, NY, United States
    Full TimeJunior (<2 years)
  • Monro Inc.

    Monro Inc.

    13 days ago

    Automotive assistant store manager - store 968

    The Assistant Manager role is a full-time position and is hourly based upon needs of the business. The Assistant Manager is a key holder for the store and serves as the manager on duty (MOD) in the...

    onsite, Rochester, NY, United States
    Full TimeJunior (<2 years)
  • Monro Inc.

    Monro Inc.

    13 days ago

    Automotive store manager - store 703

    The Store Manager position is a salaried role. The Store Manager provides daily leadership to all positions within the store to include General Service Technicians, Technicians, Guest Care...

    onsite, Rochester, NY, United States
    Full TimeJunior (<2 years)
  • Interstate – A Premier Facility Services Provider

    Interstate – A Premier Facility Services Provider

    14 days ago

    Assistant operations manager

    Family-owned since 1988, Interstate continues to be driven by our long-standing dedication to advancing the careers and talents of our team. We embrace a culture of recognition by rewarding...

    onsite, Rochester, NY, United States
    $38k – $48k/yrFull TimeJunior (<2 years)
  • Dollar Tree

    Dollar Tree

    16 days ago

    Assistant manager i

    We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: Assist with...

    onsite, Rochester, NY, United States
    $36k – $37k/yrPart TimeNo Skills
  • Domino's

    Domino's

    16 days ago

    Assistant manager(03440) 1092 long pond rd.

    Job Description Join a winning team, Smart Dough BD! In these unprecedented times, we have never been busier. Our company continues to grow and outpace the competition and it has opened new...

    onsite, Rochester, NY, United States
    Full TimeJunior (<2 years)
  • Monro Inc.

    Monro Inc.

    18 days ago

    Automotive store manager - store 163

    The Store Manager position is a salaried role. The Store Manager provides daily leadership to all positions within the store to include General Service Technicians, Technicians, Guest Care...

    onsite, Rochester, NY, United States
    Full TimeJunior (<2 years)
  • PAYLOCITY CORPORATION

    PAYLOCITY CORPORATION

    19 days ago

    Client services representative

    Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the...

    onsite, Rochester, NY, United States
    $52k/yrFull TimeJunior (<2 years)
  • Morgan Properties

    Morgan Properties

    20 days ago

    Pipeline assistant service manager

    Advance your maintenance career with Morgan Properties Where Growth and Opportunity Await! Now hiring an Pipeline Assistant Service Manager! Why Join Morgan Properties? At Morgan Properties, you're...

    onsite, Conshohocken, PA, United States
    $50k – $67k/yrFull TimeJunior (<2 years)
  • EY

    EY

    20 days ago

    Service delivery manager associate director

    At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help...

    onsite, Alpharetta, GA, United States
    $150k – $338k/yrFull TimeDirector
  • Monro Inc.

    Monro Inc.

    21 days ago

    Automotive assistant store manager - store 995

    The Assistant Manager role is a full-time position and is hourly based upon needs of the business. The Assistant Manager is a key holder for the store and serves as the manager on duty (MOD) in the...

    onsite, Rochester, NY, United States
    Full TimeJunior (<2 years)
  • Monro Inc.

    Monro Inc.

    21 days ago

    Automotive store manager - store 1055

    The Store Manager position is a salaried role. The Store Manager provides daily leadership to all positions within the store to include General Service Technicians, Technicians, Guest Care...

    onsite, Rochester, NY, United States
    Full TimeJunior (<2 years)
  • Bridgestone

    Bridgestone

    23 days ago

    Store manager

    Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including...

    onsite, Rochester, NY, United States
    $64k – $109k/yrFull TimeJunior (<2 years)
  • Monro Inc.

    Monro Inc.

    23 days ago

    Automotive assistant store manager - store 1243

    The Assistant Manager role is a full-time position and is hourly based upon needs of the business. The Assistant Manager is a key holder for the store and serves as the manager on duty (MOD) in the...

    onsite, Rochester, NY, United States
    Full TimeJunior (<2 years)
  • Monro Inc.

    Monro Inc.

    23 days ago

    Mv assistant store manager - store 1743

    The Assistant Manager role is a full-time position and is hourly based upon needs of the business. The Assistant Manager is a key holder for the store and serves as the manager on duty (MOD) in the...

    onsite, Rochester, NY, United States
    Full TimeJunior (<2 years)
  • Spencer Gifts

    Spencer Gifts

    24 days ago

    Returning assistant store manager - spirit

    Hourly rate ranges from $18.00 - $18.25 per hour and is dependent upon qualifications and experience. Benefits include: New York Paid Sick Time, Set-Up and Tear Down Premium Pay Programs, End of...

    onsite, Rochester, NY, United States
    $36k/yrPart TimeJunior (<2 years)
  • Morgan Properties

    Morgan Properties

    25 days ago

    Assistant service manager

    Advance your maintenance career with Morgan Properties- Where Growth and Opportunity Await! Now hiring an Assistant Service Manager! We are seeking an Assistant Service Manager with a "Whatever It...

    onsite, Conshohocken, PA, United States
    $48k – $56k/yrFull TimeJunior (<2 years)
  • PAYLOCITY CORPORATION

    PAYLOCITY CORPORATION

    25 days ago

    Manager client services (growth)

    Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the...

    onsite, Rochester, NY, United States
    $79k/yrFull TimeJunior (<2 years)
  • Penney OpCo LLC

    Penney OpCo LLC

    a month ago

    Customer experience supervisor i - marketplace mall

    General Description: As the Customer Experience Supervisor I - You are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer service,...

    onsite, Rochester, NY, United States
    $46k – $58k/yrFull TimeJunior (<2 years)
  • AutoZone

    AutoZone

    a month ago

    Part sales manager – part time

    AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The...

    onsite, Rochester, NY, United States
    Part TimeJunior (<2 years)
  • Hertz

    Hertz

    a month ago

    Manager trainee

    A Day in the Life: Hertz Local Edition (HLE) is focused on delivering flexible, local rental solutions to a wide range of customers outside of our airport hubs. Our team is built on leadership,...

    onsite, Rochester, NY, United States
    $35k/yrFull TimeEntry with Degree
  • Planet Fitness

    Planet Fitness

    a month ago

    Assistant manager

    Job Details Job Location: Chili Square - Rochester, NY 14624 Position Type: Full Time Education Level: 2 Year Degree Salary Range: $19.05 - $19.05 Hourly Travel Percentage: Negligible Job Shift:...

    onsite, Rochester, NY, United States
    $38k/yrFull TimeLead / Manager

10,000,000+ more jobs available!