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  4. Onsite Service Manager jobs in Kentucky, USA

Onsite Service Manager jobs in Kentucky, USA

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  • Sun
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      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

      Interview

      Den

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Service Manager Jobs in Kentucky — On-Site Opportunities Await

Businesses across Kentucky are actively seeking a skilled service manager to lead on-site operations and strengthen customer satisfaction. With 302 open positions available, this is an excellent time to explore service manager jobs in Kentucky and find a role that matches your career goals. Growing demand in the region reflects the state's expanding service and repair industries.

The ideal candidate brings strong leadership abilities, excellent communication skills, and a solid understanding of customer service operations and team coordination. Employers looking to hire a service manager typically value problem-solving skills, budgeting knowledge, and the ability to manage schedules, staff performance, and client relationships efficiently. Familiarity with industry-specific software and quality control standards is also highly valued, as is the ability to train and motivate team members in a fast-paced, on-site environment.

On-site work remains the standard for service manager positions, as the role requires direct oversight of daily operations, staff supervision, and hands-on client interaction. Kentucky's steady economic growth, particularly in automotive, healthcare, and industrial service sectors, continues to fuel demand for experienced managers who can maintain operational efficiency and uphold service excellence. Local businesses increasingly favor candidates who can commit to full-time, in-person leadership roles.

If you're ready to advance your career, now is the perfect moment to explore service manager vacancies and take the next step toward a rewarding position. Global Work AI connects motivated professionals with employers seeking dependable, results-driven talent. Discover current service manager positions today and find the opportunity that fits your ambitions.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What does a service manager do on the job?

    In a service manager role, the focus is on keeping customer-facing operations running smoothly while leading a team, resolving escalations, and tracking service quality. In Kentucky businesses, this often means coordinating schedules, coaching staff, monitoring satisfaction scores, and making sure company standards are met each day. A strong service manager also works closely with sales, operations, or technical teams to remove bottlenecks and improve turnaround times. The best candidates balance people leadership with process control, which is why reviewing current service manager openings can help you see how duties vary by industry.
  • What skills do you need to become a service manager?

    Strong people leadership is essential, along with clear communication, conflict resolution, and the ability to stay organized under pressure. Employers looking for a service manager in Kentucky also value customer service judgment, scheduling ability, basic budgeting, and comfort with performance metrics such as response time and retention. Depending on the sector, technical knowledge or familiarity with service software may matter too. Because the job sits between staff, customers, and upper management, adaptability is a major advantage. Comparing related supervisory roles can help you spot which skills are most in demand.
  • What qualifications do employers in Kentucky look for in a service manager?

    Most Kentucky employers expect prior experience in customer service, team supervision, or operations support before moving into a service manager position. A high school diploma may be enough for some employers, but many prefer an associate or bachelor’s degree in business, management, hospitality, or a related field. Industry certifications can strengthen an application, especially in healthcare, automotive, or technical services. Since local hiring standards vary across Kentucky, it helps to review job postings closely and note whether employers emphasize hands-on leadership, software knowledge, or a track record of improving service results.
  • What is the average service manager salary in Kentucky?

    Pay for a service manager in Kentucky usually depends on industry, size of the company, and years of experience. Statewide compensation often falls around the mid-$50,000s to low-$70,000s annually, with higher totals possible in larger metro areas or specialized sectors. Bonus programs, overtime eligibility, and benefits can also affect total value. Because wages shift with demand and location within Kentucky, it’s wise to compare current listings and salary data from similar management roles before judging an offer. That gives a clearer picture than a single statewide figure alone.
  • What is the hiring process for a service manager position in Kentucky?

    The hiring process typically starts with an application and resume review, followed by one or more interviews focused on leadership style, problem solving, and customer handling. For a service manager in Kentucky, employers may also ask for examples of team coaching, conflict resolution, and performance improvement. Some companies include skills assessments, reference checks, or a final interview with senior leadership. In regulated fields, background screening or verification of credentials may be part of the process. Reviewing recent postings can help you prepare for the exact steps used by local employers.
  • What work conditions should I expect in an on-site service manager job?

    An on-site service manager role usually means working in a busy office, branch, shop, or service center rather than remotely. In Kentucky, that can involve standing or walking for part of the day, responding to issues in real time, and being present for staff coverage, customer questions, and team meetings. Schedules may include early starts, evenings, weekends, or rotating shifts depending on the business. The environment is often fast paced and highly collaborative, so flexibility and steady communication matter. Checking listings for schedule details can help you compare workplace expectations.
  • What are the career growth opportunities for a service manager?

    Many service manager professionals move into senior operations, regional oversight, or department director roles after building strong results. In Kentucky, experience leading teams and improving service performance can open doors in healthcare, retail, automotive, hospitality, and other customer-driven industries. Some people also transition into training, quality assurance, or account management roles, especially if they develop strong process and client relations skills. Growth often depends on measurable outcomes, such as retention, productivity, and satisfaction. Reviewing adjacent management jobs can show which next-step paths are most realistic in your field.

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302 jobs found

  • FiveStar

    FiveStar

    Today

    Assistant food service manager #5301

    General Summary Assistant Food Service Managers support the Food Service Manager in maintaining continuous food service operations at FiveStar. They assure that customer service and food service...

    onsite, Louisville, KY, United States
    Full TimeNo Skills
  • Meijer

    Meijer

    Today

    Customer service supervisor

    As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development....

    onsite, Florence, KY, United States
    Full TimeJunior (<2 years)
  • Fidelity Investments

    Fidelity Investments

    3 days ago

    Client service manager

    Job Description: The Role Defined Contribution, Non-Qualified and HSA knowledge and experience required. As the main operational contact for benefits administrators, you collaborate with your service...

    onsite, Covington, KY, United States
    Full TimeSenior (5+ years)
  • W

    Walker Automotive Co

    4 days ago

    Shop manager and service writer

    Lead the Legacy: Shop Manager & Service Writer – Elite Leadership Opportunity Are you a high-energy leader who demands excellence and thrives on building genuine, long-term relationships? Walker...

    onsite, Hopkinsville, KY, United States
    $85k – $150k/yrFull TimeLead / Manager
  • ANSWERS IN GENESIS GROUP

    ANSWERS IN GENESIS GROUP

    4 days ago

    Creation museum a-team assistant manager

    Job Details: Job Location: Creation Museum - Petersburg, KY Position Type: Full Time Salary Range: Undisclosed Job Category: Operations The A-Team Assistant Manager oversees a group of servant...

    onsite, Petersburg, KY, United States
    Full TimeNo Skills
  • FiveStar

    FiveStar

    4 days ago

    Food service manager 4411

    General Summary: Food Service Managers partner with the General Manager in the planning, supervising, and managing of operations in the food service area of a FiveStar. They are responsible for...

    onsite, Glasgow, KY, United States
    Full TimeJunior (<2 years)
  • S

    Solutions 2 GO

    5 days ago

    Account service manager

    Job Description About Us Are you ready to move distribution forward? Solutions 2 GO is a premier global distributor of video game products. With operations reaching 19 countries in North, Central and...

    onsite, Louisville, KY, United States
    Full TimeLead / Manager
  • Fidelity Investments

    Fidelity Investments

    5 days ago

    Client experience manager

    Job Description: The Role The Client Experience Manager serves as the primary operational relationship manager for business partners utilizing Inbound Operations capabilities while being an internal...

    onsite, Covington, KY, United States
    Full TimeJunior (<2 years)
  • Take 5 Car Wash

    Take 5 Car Wash

    5 days ago

    Assistant site manager

    You are ready to run something. Here is your chance to prove it. The Assistant Site Manager role at Whistle Express is where leaders are made. You will work alongside the Site Manager to keep the...

    onsite, Lexington, KY, United States
    $28k – $36k/yrFull TimeNo Skills
  • Kentucky Personnel Cabinet

    Kentucky Personnel Cabinet

    5 days ago

    Food service operations manager i

    Food Service Operations Manager I Advertisement Closes 10/13/2026 (11:59 PM ET) Pay Grade 13 Salary $40,070.64 - $60,106.80 Annually Employment Type EXECUTIVE BRANCH | FULL TIME | ELIGIBLE FOR...

    onsite, West Liberty, KY, United States
    $40k – $60k/yrFull TimeJunior (<2 years)
  • XPO

    XPO

    6 days ago

    Manager, service center 4

    What you’ll need to succeed as a Senior Service Center Manager at XPO Minimum qualifications: 5 years of supervisory experience Thorough knowledge of and experience with the Less-than-Truckload (LTL)...

    onsite, Central City, KY, United States
    Full TimeLead / Manager
  • Appalachian Regional Healthcare, Inc.

    Appalachian Regional Healthcare, Inc.

    7 days ago

    Service excellence coordinator

    Overview The Service Excellence Coordinator is responsible for developing and implementing a service excellence strategy and initiatives to meet overall organizational goals and generate increased...

    onsite, Whitesburg, KY, United States
    Full TimeSenior (5+ years)
  • FiveStar

    FiveStar

    7 days ago

    Assistant food service manager #9000

    General Summary Assistant Food Service Managers support the Food Service Manager in maintaining continuous food service operations at FiveStar. They assure that customer service and food service...

    onsite, Scottsville, KY, United States
    Full TimeNo Skills
  • Laborde Products

    Laborde Products

    10 days ago

    Service manager

    With over 25 years of dedicated service, Laborde Products stands at the forefront of marine engine distribution, committed to delivering excellence across the Southeast, up through the Great Lakes,...

    onsite, Covington, LA, United States
    Full TimeLead / Manager
  • Clear

    Clear

    10 days ago

    Assistant operations manager (sdf)

    The Assistant Operations Manager will be a part of our airport leadership team, reporting to the General Manager and leading and driving the daily floor operations at your station. The ideal...

    onsite, Louisville, KY, United States
    $48k/yrFull TimeJunior (<2 years)
  • Lifepoint Health

    Lifepoint Health

    10 days ago

    Physician services manager

    Your experience matters Lake Cumberland Regional Hospital part of Lifepoint Health https://lifepointhealth.net/locations , a diversified healthcare delivery network with facilities coast to coast. We...

    onsite, Somerset, KY, United States
    Full TimeJunior (<2 years)
  • Southwest Center

    Southwest Center

    12 days ago

    Residential staff & tech-assist manager

    Southwest Center is seeking a dependable, motivated, and experienced Residential Manager to oversee services provided within our Staff Residential and Technology Assisted Residential programs. This...

    onsite, Louisville, KY, United States
    Full TimeJunior (<2 years)
  • Control Touch Systems, LLC

    Control Touch Systems, LLC

    12 days ago

    Manager - css service operations

    JOB SUMMARY: The Manager of Customer Success and Service (CSS) Service Operations will be integral to the overall CSS growth strategy. In this role the Service Operations Manager will build and carry...

    onsite, Watterson Park, KY, United States
    Full TimeJunior (<2 years)
  • Republic Bank

    Republic Bank

    13 days ago

    Sales & service manager - florence

    Republic Bank believes in the development and advancement of our associates. We offer the opportunity to learn all aspects of the company to prepare for future advancement. Come join our team for a...

    onsite, Florence, KY, United States
    Full TimeJunior (<2 years)
  • OPC Pest Services

    OPC Pest Services

    14 days ago

    Service manager--louisville, kentucky

    Overview Lead a Team. Stay Hands-On. Grow With Us. OPC Pest Services is a growing, family-focused pest control business serving all of Kentuckiana. As we continue to expand, we’re looking for an...

    onsite, Louisville, KY, United States
    $52k – $65k/yrFull TimeLead / Manager
  • FiveStar

    FiveStar

    14 days ago

    Food service manager #2211

    General Summary Food Service Managers partner with the General Manager in the planning, supervising, and managing of operations in the food service area of a FiveStar. They are responsible for...

    onsite, Campbellsville, KY, United States
    Full TimeJunior (<2 years)
  • Atlantic Emergency Solutions-Atlantic Heavy Duty

    Atlantic Emergency Solutions-Atlantic Heavy Duty

    14 days ago

    Service center manager

    Urgently Hiring- apply now for more information and to schedule an interview! At Atlantic Emergency Solutions, our team supports the fire trucks and emergency equipment that first responders rely on...

    onsite, Cold Spring, KY, United States
    Full TimeLead / Manager
  • Equipment Depot Inc.

    Equipment Depot Inc.

    18 days ago

    Service manager

    Job Details: Job Location: Louisville - Louisville, KY Position Type: Full Time Salary Range: Undisclosed Job Category: Management POSITION SUMMARY Manages the day-to-day service operations at the...

    onsite, Louisville, KY, United States
    Full TimeJunior (<2 years)
  • Orkin LLC

    Orkin LLC

    18 days ago

    Client services administrator

    Overview If You’re Great at Helping People, We’ve Got the Career for You Are you a natural communicator who enjoys solving problems and creating great customer experiences? At Orkin, we’ll turn your...

    onsite, Erlanger, KY, United States
    $34k – $36k/yrFull TimeJunior (<2 years)
  • COMPANY WRENCH LTD

    COMPANY WRENCH LTD

    19 days ago

    Service writer

    Job Details: Job Location: Frankfort, KY 40601 Overview The service writer is the main point of contact with all service related customers. This role is responsible for processing and managing all...

    onsite, Frankfort, KY, United States
    Full TimeJunior (<2 years)
  • Fidelity Investments

    Fidelity Investments

    19 days ago

    Senior/director, client service manager

    Job Description: Note: Fidelity will not provide immigration sponsorship for this position. The Role You will be the primary Fidelity client service contact for Defined Contribution (e.g., Qualified,...

    onsite, Covington, KY, United States
    Full TimeDirector
  • Crowe Advisory LLC

    Crowe Advisory LLC

    20 days ago

    Servicenow itom consulting manager

    Your Journey at Crowe Starts Here: At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an...

    onsite, Atlanta, GA, United States
    $103k – $211k/yrFull TimeLead / Manager
  • CJK Group, Inc.

    CJK Group, Inc.

    20 days ago

    Account manager ii

    Account Manager II Sheridan. Be part of something greater. Your career awaits…join us! As one of the leading print and publishing service providers in the nation, Sheridan prints everything from...

    onsite, Versailles, KY, United States
    Full TimeLead / Manager
  • Compass Group

    Compass Group

    20 days ago

    Environmental services manager 1st shift

    Salary: Other Forms of Compensation: Pay Grade: 10 Crothall Healthcare, a Compass Healthcare company, provides specialized, high-quality, innovative, and responsive support services exclusively to...

    onsite, Lexington, KY, United States
    Full TimeLead / Manager
  • TREGO DUGAN AVIATION OF GRAND ISLAND INC

    TREGO DUGAN AVIATION OF GRAND ISLAND INC

    21 days ago

    Customer service duty manager

    General Purpose of Job: The work of the Customer Service Duty Manager includes directing personnel within Customer Service department overseeing and advising on staffing requirements; monitor...

    onsite, Hebron, KY, United States
    Full TimeJunior (<2 years)
  • ADP

    ADP

    21 days ago

    Client service manager iv key accounts

    ADP Retirement Services is Hiring a 401(k) Client Service Manager IV! At ADP, we're driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things...

    onsite, Louisville, KY, United States
    Full TimeLead / Manager
  • FiveStar

    FiveStar

    21 days ago

    Assistant food service manager #6400

    General Summary Assistant Food Service Managers support the Food Service Manager in maintaining continuous food service operations at FiveStar. They assure that customer service and food service...

    onsite, Mayfield, KY, United States
    Full TimeNo Skills
  • Hotel Covington

    Hotel Covington

    24 days ago

    Guest services manager

    Position Title: Guest Services Manager Reports To: General Manager FLSA Status: Exempt Position Summary The Guest Services Manager (GSM) is responsible for overseeing the entire Guest Services...

    onsite, Covington, KY, United States
    Full TimeJunior (<2 years)
  • Ultra Steak

    Ultra Steak

    25 days ago

    Assistant service manager

    Are you a positive, outgoing, fun, engaged and open to change and challenge with a sense of urgency? Are you a team builder, able to coach others to be successful in their roles? Are you a strong...

    onsite, Louisville, KY, United States
    Full TimeJunior (<2 years)
  • Insights Training Group

    Insights Training Group

    a month ago

    Food service manager

    We have an exciting new job opportunity for you at the Carl D Perkins Job Corps Center! We are currently seeking energetic, talented applicants! At Insights Training Group LLC, we see every day as a...

    onsite, Prestonsburg, KY, United States
    Full TimeEntry with Degree
  • UMC Health System

    UMC Health System

    a month ago

    Manager it service desk (onsite)

    We’ve learned that what is best for patients is also best for employees. Learn more about why we are one of the Best Companies to Work for in Texas®. Responsible for the leadership, performance, and...

    onsite, Richmond, KY, United States
    Full TimeLead / Manager
  • H

    Hutch Auto Group

    a month ago

    Service manager - hutch ford - service department, paintsville, kentucky

    Service Manager Hutch Ford - Service Department, Paintsville, Kentucky The Service Manager leads the Hutch Ford service department and is directly responsible for the performance of its technicians...

    onsite, Paintsville, KY, United States
    $49k/yrFull TimeLead / Manager
  • FiveStar

    FiveStar

    a month ago

    Food service manager #1927

    General Summary Food Service Managers partner with the General Manager in the planning, supervising, and managing of operations in the food service area of a FiveStar. They are responsible for...

    onsite, Bowling Green, KY, United States
    Full TimeJunior (<2 years)
  • FiveStar

    FiveStar

    a month ago

    Floating food service manager d4

    General Summary: Floating Food Service Managers partner with the General Manager of the FiveStar they are assigned to in the planning, supervising, and managing of operations in the food service area...

    onsite, Glasgow, KY, United States
    Full TimeJunior (<2 years)
  • FiveStar

    FiveStar

    a month ago

    Floating food service manager d6

    General Summary: Floating Food Service Managers partner with the General Manager of the FiveStar they are assigned to in the planning, supervising, and managing of operations in the food service area...

    onsite, Shepherdsville, KY, United States
    Full TimeJunior (<2 years)

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