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  4. Service Manager

Onsite Service Manager jobs in Indianapolis, Indiana, USA

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      Alex Chen

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Service Manager Jobs in Indianapolis — On-Site Opportunities Await You

Indianapolis continues to see strong demand for skilled professionals who can oversee daily operations and customer satisfaction, and service manager jobs in Indianapolis are no exception. Employers throughout the region are actively looking to fill 52 on-site positions, reflecting the city's growing service and logistics sector. This is an excellent opportunity for candidates who thrive in dynamic, hands-on environments.

Successful candidates typically bring strong leadership, communication, and organizational skills, along with a solid understanding of budgeting, scheduling, and team management. Employers seeking to hire a service manager often prioritize problem-solving ability, customer service expertise, and experience coordinating cross-functional teams to keep operations running smoothly. Familiarity with industry-specific software and a proactive approach to process improvement can set applicants apart in a competitive market.

On-site work remains the standard for this role in Indianapolis, as service managers must be present to supervise staff, resolve issues in real time, and maintain quality standards across facilities. The local market shows steady hiring activity, with many service manager vacancies emerging from expanding businesses in manufacturing, retail, and healthcare support sectors. Companies in the area value professionals who can adapt quickly to on-site demands while fostering a positive team culture.

If you're ready to take the next step in your career, exploring current service manager positions through Global Work AI can connect you with employers eager to welcome dedicated talent. Whether you're an experienced leader or looking to grow into a management role, now is a great time to pursue new opportunities in Indianapolis.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for a service manager in Indianapolis?

    In Indianapolis, a service manager salary often falls in the mid-$60,000s to low-$80,000s, with stronger packages possible in heavy equipment, automotive, healthcare, or technical support settings. Pay usually shifts with team size, years of experience, and whether the role includes budget control or travel. In Indiana, compensation can also include bonuses tied to customer retention or response times. For a realistic benchmark, review current listings in the Indianapolis market and compare duties, not just the job title, because pay can vary widely across employers.
  • What qualifications do I need to become a service manager?

    Most employers look for a mix of hands-on industry experience and leadership ability rather than a single mandatory degree. A bachelor’s degree in business, management, or a field tied to the company’s product can help, while some Indianapolis employers accept equivalent work history. Common qualifications for a service manager include supervising staff, handling client issues, reading service metrics, and using scheduling or CRM tools. Certifications in project management, field service, or a technical specialty can also strengthen a profile. Checking local postings shows which credentials matter most in your target sector.
  • What skills are most important for a service manager job?

    Success in this role depends on balancing people skills with operational discipline. Employers in Indianapolis typically value communication, conflict resolution, coaching, scheduling, and problem-solving, along with the ability to track service quality and follow through on commitments. A strong service manager also needs comfort with data, since reporting on response times, satisfaction scores, and workload trends is common. Technical know-how helps in many industries, but adaptability matters just as much. Review nearby openings to see whether leadership, software fluency, or industry-specific knowledge is emphasized most.
  • What are the main responsibilities of a service manager in an on-site role?

    An on-site service manager usually oversees daily team activity where work is performed, so presence matters. In Indianapolis, that can mean coordinating staff schedules, assigning tasks, resolving customer concerns, inspecting service quality, and making sure safety and process standards are followed. The job may also involve walking the floor, supporting technicians or frontline employees, and reporting results to senior leadership. Because the role is hands-on, quick decisions and visible accountability are important. Comparing postings can help you see how responsibility changes by employer and setting.
  • How does a service manager differ from a customer service manager or operations manager?

    These roles overlap, but the focus is different. A service manager usually concentrates on delivering and improving the actual service process, often supervising a team that performs field, repair, hospitality, or technical work. A customer service manager is more centered on client communication, complaints, and support channels. An operations manager has a broader scope, covering workflow, resources, and business efficiency across departments. In Indianapolis, employers may blur the titles, so it helps to read the duties closely and compare similar listings before applying.
  • What industries hire service managers in Indianapolis?

    Indianapolis employers hire service managers across several steady sectors, especially automotive dealerships, manufacturing, HVAC, healthcare, logistics, property management, and equipment service companies. The city’s mix of distribution, healthcare, and industrial activity creates demand for leaders who can keep teams organized and clients satisfied. Some hospitality and facilities organizations also use the title for roles tied to guest support or maintenance. Because industry needs differ, salary and required experience can vary quite a bit. Looking at local openings by sector is often the best way to spot the right fit.
  • What does the hiring process look like for a service manager position?

    Hiring usually starts with a resume review that highlights leadership, service delivery, and relevant industry experience. In Indianapolis, candidates for a service manager role may complete one or more interviews, sometimes with a hiring manager, department lead, or regional director. Employers often ask about conflict handling, team coaching, metrics, and examples of improving customer outcomes. Some companies add a skills assessment, background check, or reference review before making an offer. Preparing specific examples from past work and comparing expectations across listings can help you move through the process with confidence.

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52 jobs found

  • Valvoline Inc

    Valvoline Inc

    12 days ago

    Assistant service center manager (bilingual)

    JOB LOCATION: 10405 E Washington St, Indianapolis IN 46229 What You’ll Do: As an Assistant Service Center Manager (ASCM), you are the right hand of the Service Center Manager. You are responsible for...

    onsite, Indianapolis, IN, United States
    $40k/yrFull TimeJunior (<2 years)
  • Valvoline Inc

    Valvoline Inc

    12 days ago

    Assistant manager

    JOB LOCATION: 10405 E Washington St, Indianapolis IN 46229 ALL ROADS LEAD TO THIS OPPORTUNITY The journey to Valvoline Instant Oil Change (VIOC) is different for everyone. Our employees are students,...

    onsite, Indianapolis, IN, United States
    $41k/yrFull TimeJunior (<2 years)
  • Baker Tilly

    Baker Tilly

    12 days ago

    Deployment manager

    Overview Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world’s...

    onsite, Frisco, TX, United States
    $86k – $135k/yrFull TimeSenior (5+ years)
  • Rush Enterprises

    Rush Enterprises

    12 days ago

    Service advisor - mid shift

    The Service Advisor sells and schedules needed service work on commercial trucks and equipment for the dealership service department. Rush Truck Centers opens the door to the world of opportunity. We...

    onsite, Indianapolis, IN, United States
    $45k – $55k/yrFull TimeMiddle (2-4 years)
  • HRI Hospitality

    HRI Hospitality

    12 days ago

    Guest services supervisor

    Guest Services Supervisor 186 rooms | 4,500 sq. ft. meeting/event space Amenities: 24-hour fitness center, indoor pool, restaurant and bar with outdoor lounge, complimentary hot breakfast daily....

    onsite, Indianapolis, IN, United States
    Full TimeJunior (<2 years)
  • Spencer Gifts

    Spencer Gifts

    13 days ago

    Returning store manager - spirit

    Hourly rate ranges from $19.50 - $20.50 per hour and is dependent upon qualifications and experience. Benefits include: Year End Bonus, Tear Down Premium Pay Program, Retention Pay Program. All Bonus...

    onsite, Indianapolis, IN, United States
    $39k – $41k/yrPart TimeJunior (<2 years)
  • Crew Carwash

    Crew Carwash

    14 days ago

    Fast track manager

    At Crew Carwash, our Purpose is to “Create Smiles and Lifetime Customers.” As a Fast-Track Manager in Training, you will have the opportunity to join a Glassdoor Best Places to Work and achieve your...

    onsite, Indianapolis, IN, United States
    $45k – $60k/yrFull TimeJunior (<2 years)
  • Relevant Industrial LLC

    Relevant Industrial LLC

    14 days ago

    Service coordinator

    Job Summary The Service Coordinator at Relevant Industrial is responsible for ensuring the proper execution and delivery of technical support of rotating equipment. This role focuses on providing...

    onsite, Indianapolis, IN, United States
    Full TimeSenior (5+ years)
  • AutoZone

    AutoZone

    15 days ago

    Part sales manager – full time

    AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The...

    onsite, Indianapolis, IN, United States
    Full TimeJunior (<2 years)
  • Carrols Corporation

    Carrols Corporation

    15 days ago

    Assistant manager

    Burger King® Assistant Manager Bring the flavor. Bring the fire. Grow the team. Welcome to the Flame-Grilled Life. At Burger King®, our Assistant Managers (AMs) play a critical role in driving...

    onsite, Indianapolis, IN, United States
    Full TimeJunior (<2 years)
  • Spencer Gifts

    Spencer Gifts

    15 days ago

    Returning assistant store manager - spirit

    Hourly rate ranges from $16.75 - $17.25 per hour and is dependent upon qualifications and experience. Benefits include: Set-Up and Tear Down Premium Pay Programs, End of Season Premium Pay Program....

    onsite, Indianapolis, IN, United States
    $34k – $35k/yrFull TimeJunior (<2 years)
  • VASA FITNESS

    VASA FITNESS

    15 days ago

    Assistant general manager

    POSITION TITLE: Assistant General Manager REPORTS TO: General Manager DIRECT REPORTS: Member Experience Lead or Member Experience Specialist Team LOCATION (Club / Corporate): Club COMPENSATION:...

    onsite, Indianapolis, IN, United States
    $55k – $60k/yrFull TimeLead / Manager
  • WINDSOR FASHIONS LLC

    WINDSOR FASHIONS LLC

    15 days ago

    Assistant manager

    Job Details: Level: Management Job Location: 22 Indianapolis - Indianapolis, IN Position Type: Full-Time/Part-Time Education Level: High School Salary Range: Undisclosed Job Category: Retail -...

    onsite, Indianapolis, IN, United States
    Full TimeJunior (<2 years)
  • Healthcare Services Group, Inc.

    Healthcare Services Group, Inc.

    15 days ago

    Environmental services department manager

    Overview Role: Environmental Services Department Manager Join Healthcare Services Group (HCSG) as an Account Manager, leading housekeeping, laundry, and floor care teams in a long-term care facility....

    onsite, Indianapolis, IN, United States
    Full TimeJunior (<2 years)
  • AES

    AES

    16 days ago

    Team leader customer service

    Are you ready to be part of a company that's not just talking about the future, but actively shaping it? Join The AES Corporation , the largest US-based global power company with a team of 8,300...

    onsite, Indianapolis, IN, United States
    Full TimeLead / Manager
  • EasyCare Recruiting

    EasyCare Recruiting

    16 days ago

    Automotive service manager

    WE'RE NOT LOOKING FOR A SERVICE MANAGER. We're looking for the leader every dealership wishes they had. Elite Service Manager Opportunity The best Service Managers don't just oversee operations—they...

    onsite, Indianapolis, IN, United States
    Full TimeJunior (<2 years)
  • GDI Integrated Facility Services

    GDI Integrated Facility Services

    16 days ago

    Account manager

    GDI provides best in class integrated, high level, facility maintenance services to The United States and Canada. We have more than 30,000 team members who will effectively contribute to the success...

    onsite, Indianapolis, IN, United States
    Full TimeJunior (<2 years)
  • J.Crew

    J.Crew

    16 days ago

    Assistant manager

    Our Story We think shopping should be fun. Actually, really fun. As in scoring our exclusive collection of colorful, classic styles at prices that can’t be beat. A fan of lots of options in amazing...

    onsite, Indianapolis, IN, United States
    $36k – $45k/yrPart TimeJunior (<2 years)
  • RepliGen Corporation

    RepliGen Corporation

    17 days ago

    Senior service systems, infrastructure and analytics manager

    Repligen is seeking a Senior Service Systems, Infrastructure & Analytics Manager to lead the systems, data infrastructure, integrations, and analytics that support our rapidly growing global service...

    onsite, Boston, Massachusetts, United States
    $134k – $192k/yrFull TimeSenior (5+ years)
  • Follett Higher Education

    Follett Higher Education

    17 days ago

    Assistant store manager

    Position Overview As an Assistant Store Manager, you will support a Market Leader or Campus Store Manager in oversight of store operations. You will be responsible for driving results through sales...

    onsite, Indianapolis, IN, United States
    Full TimeNo Skills
  • Peak Technologies

    Peak Technologies

    17 days ago

    Service account manager

    For over 35 years, Peak Technologies has been at the forefront of providing end-to-end enterprise mobility, managed services, printing and mobile data capture solutions for performance-driven...

    onsite, Dallas, TX, United States
    Full TimeJunior (<2 years)
  • Knitwell Group

    Knitwell Group

    17 days ago

    Assistant manager keystone

    About us Built on the foundation of fashion’s most iconic color contrast – White + Black – WHBM inspires independent women to embrace their power and femininity through modern yet timeless styles....

    onsite, Indianapolis, IN, United States
    Full TimeNo Skills
  • Wash and Roll

    Wash and Roll

    18 days ago

    Assistant manager

    Overview: We are seeking an experienced Assistant Manager to join our growing carwash team. The Assistant Manager will be responsible for ensuring smooth daily operations, maintaining customer...

    onsite, Indianapolis, IN, United States
    Full TimeNo Skills
  • Carters Inc.

    Carters Inc.

    18 days ago

    Sales manager (part time)

    If you are a CURRENT Carter’s employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally. Love what you do. Carter’s Careers. As a Part Time Sales...

    onsite, Indianapolis, IN, United States
    Part TimeEntry with Degree
  • CarMax

    CarMax

    18 days ago

    Service consultant full time

    Service Consultant CarMax, the way your career should be! Position Overview As a Service Consultant, you will be the trusted link between customers and our skilled technicians, ensuring every...

    onsite, Indianapolis, IN, United States
    $24k – $37k/yrFull TimeJunior (<2 years)
  • Careers

    Careers

    18 days ago

    Quality manager

    Flutes Hanna, an affiliate of Schwarz Partners and corrugated manufacturing industry leader, currently has a Quality Manager position available in Indianapolis, IN! The Quality Manager is responsible...

    onsite, Indianapolis, IN, United States
    Full TimeLead / Manager
  • Staples Inc.

    Staples Inc.

    18 days ago

    Assistant store manager

    Assistant Managers drive sales, services and customer engagement in the store and ensure the store is ready for business. You and your team will establish customer relationships that build loyalty,...

    onsite, Indianapolis, IN, United States
    Full TimeJunior (<2 years)
  • Dollar Tree

    Dollar Tree

    18 days ago

    Store manager

    Your natural leadership skills and ability to inspire teams to deliver exceptional customer service make you the right person for our Store Manager in Training position. Join our team today and let’s...

    onsite, Indianapolis, IN, United States
    Full TimeLead / Manager
  • Venture Connect

    Venture Connect

    19 days ago

    Brokerage account manager

    POSITION SUMMARY The Account Manager is responsible for providing customer service by building and maintaining relationships with customers and responding to their needs and expectations. Account...

    onsite, Indianapolis, IN, United States
    Full TimeEntry with Degree
  • Masco Corporation

    Masco Corporation

    19 days ago

    Amazon account manager - showering & hardware

    At Delta Faucet, we are committed to transforming everyday experiences with water through innovative products and exceptional service. As a leader in the plumbing industry, we take pride in our...

    onsite, Indianapolis, IN, United States
    $89k – $139k/yrFull TimeSenior (5+ years)
  • Marlabs

    Marlabs

    19 days ago

    Technology manager – facilities management & workplace services

    Marlabs, a global AI and Digital Solutions Consulting firm, delivers intelligent solutions across AI, data, analytics, and product engineering. Since 2000, we have partnered with some of the largest...

    onsite, Indianapolis, IN, United States
    Full TimeSenior (5+ years)
  • Aptive Environmental

    Aptive Environmental

    19 days ago

    Operations manager

    Location Zip Code: 46219-1974 Job Family: Operations Manager We are seeking a hard-working, innovative, detail-oriented, and creative team player to join our Aptive team! This is a full-time...

    onsite, Indianapolis, IN, United States
    $80k – $95k/yrFull TimeLead / Manager
  • Deloitte

    Deloitte

    19 days ago

    Service strategy manager – technology industry

    SERVICE STRATEGY MANAGER – TECHNOLOGY INDUSTRY Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas,...

    onsite, Atlanta, GA, United States
    $183k – $322k/yrFull TimeLead / Manager
  • HHC

    HHC

    21 days ago

    Environmental services manager - evenings

    Environmental Services Manager - Evenings Division: Eskenazi Health Sub-Division: Hospital Req ID: 26840 Schedule: Full Time Shift: Evening Eskenazi Health serves as the public hospital division of...

    onsite, Indianapolis, IN, United States
    Full TimeLead / Manager
  • AG Bells II

    AG Bells II

    22 days ago

    Assistant manager

    You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business...

    onsite, Indianapolis, IN, United States
    Full TimeNo Skills
  • Dollar Tree

    Dollar Tree

    22 days ago

    Assistant manager i

    We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: Assist with...

    onsite, Indianapolis, IN, United States
    Part TimeNo Skills
  • T

    Trader Buck's Flea Market

    22 days ago

    Assistant manager

    Benefits: Flexible schedule Assistant Manager – Peddler’s Mall Starting Pay: $14.00 per hour Typical Shifts: 11:00 AM–7:00 PM, with some 10:45 AM–7:15 PM shifts We are looking for a friendly,...

    onsite, Indianapolis, IN, United States
    $28k/yrFull TimeNo Skills
  • Clayton

    Clayton

    23 days ago

    Customer care manager

    Why Arbor? Are you looking for a dynamic career in a lively workplace committed to customer service? Arbor is one of the fastest growing new home builders in Indianapolis. We look for team members...

    onsite, Indianapolis, IN, United States
    Full TimeJunior (<2 years)
  • MINISO USA

    MINISO USA

    24 days ago

    Store manager

    Job Summary As a Store Manager, it is their responsibility to not just manage a store, but to embrace the idea that life is for fun and create an exciting, vibrant experience for both their team and...

    onsite, Indianapolis, IN, United States
    $38k – $60k/yrFull TimeLead / Manager
  • Phillips

    Phillips

    a month ago

    Client manager (row, matting, access, foundations)

    Summary Phillips Power is seeking a Client Manager to foster strong relationships with our clients, understand their needs, and ensure satisfaction for both parties. This role requires serving as the...

    onsite, Indianapolis, IN, United States
    Full TimeSenior (5+ years)

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