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  5. Onsite Service Manager jobs in Chicago, Illinois, USA

Onsite Service Manager jobs in Chicago, Illinois, USA

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  • Sun
    • 1:00 PM - 2:00 PM

      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

      Interview

      Den

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Aug 23, 2025

Service Manager On-Site Jobs — Chicago Opportunities Await Skilled Leaders

Chicago's business landscape shows steady demand for service manager jobs in Chicago, as companies seek hands-on leaders to run daily operations. We are hiring for 422 on-site positions, giving professionals a chance to make an immediate impact in a thriving local market and grow their career in a growing sector.

Successful candidates typically bring strong organizational and interpersonal skills, along with a solid grasp of budgeting, scheduling, and customer care standards. Employers looking to hire a service manager often prioritize problem-solving ability, staff supervision experience, and a proactive approach to operational efficiency. Familiarity with industry software and a record of improving team performance can help applicants stand out among other candidates for these roles.

On-site work remains standard for this role, as managers need to be present to coordinate teams, resolve issues quickly, and maintain quality control. In Chicago, this hands-on approach reflects broader hiring trends, with businesses seeking leaders who build strong relationships with staff and clients. The regional outlook for these positions stays positive, driven by growth in retail, hospitality, and technical sectors.

If you're ready to take the next step, exploring current service manager positions could be your best move yet. Global Work AI connects motivated professionals with employers looking to hire a service manager in Chicago and beyond. Apply today and join a team that values leadership, dedication, and hands-on expertise.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for a service manager in Chicago?

    In Chicago, a service manager typically earns a salary that often falls in the low-to-mid $70,000 range, with higher pay possible in automotive, facilities, or technical service settings. Compensation can rise with team size, budget responsibility, and customer volume, and some employers add bonuses or overtime. Illinois employers also weigh local cost of living and industry demand, so offers can vary by sector and company size. It helps to review current Chicago postings and compare similar operations roles before evaluating a package.
  • What skills and qualifications are required for a service manager role?

    Strong leadership, customer handling, scheduling, and problem-solving are core skills for a service manager. Employers in Chicago usually look for experience supervising staff, managing workflows, and resolving client issues under pressure. A bachelor’s degree is sometimes preferred, but practical background often matters more, especially in service, retail, automotive, or field operations. Familiarity with KPIs, budgeting, and CRM or dispatch software can be a plus. Candidates should also show clear communication and coaching ability, then compare requirements across local listings.
  • What does a service manager do on a daily basis?

    Day-to-day work usually centers on keeping people, service standards, and schedules aligned. A service manager may assign tasks, monitor performance, handle escalated customer concerns, review workflow issues, and make sure resources are in place for the team. In Chicago-based operations, that can also mean coordinating with vendors, tracking service metrics, and adjusting coverage for busy periods. The role is hands-on and often fast paced, so reading postings for your target industry can clarify the exact balance of office and field duties.
  • Is this service manager role on-site in Chicago, and what are the typical work conditions?

    Yes, this role is on-site in Chicago, Illinois, which usually means working from the employer’s location rather than remotely. Typical conditions depend on the industry, but service managers often split time between an office, shop floor, client area, or operations space. The job can involve standing, walking, overseeing staff, and responding to urgent issues during business hours. Some positions require occasional evening or weekend coverage. It is worth checking each listing for shift expectations, travel needs, and physical demands.
  • What experience do you need to become a service manager?

    Most employers want several years of experience in a related service, operations, or customer-facing role before someone steps into a service manager position. In Chicago, common paths include advancing from team lead, supervisor, coordinator, or technician roles. Practical experience with staff scheduling, complaint resolution, quality control, and performance tracking is especially valuable. Many hiring managers also favor candidates who have trained new employees or handled reports and budgets. If you are building toward this path, compare local openings to see which backgrounds appear most often.
  • What is the hiring process for a service manager position in Chicago?

    The process usually starts with an application and resume review, followed by one or more interviews that focus on leadership style, conflict handling, and service results. In Chicago, employers may also ask for references, background checks, or proof of relevant certifications depending on the field. Some companies include scenario-based questions or a panel interview to assess how you manage teams and customers. The final step often involves discussing pay, schedule, and start date. Reviewing recent postings can help you prepare for the most common screening steps.
  • What career growth opportunities are available for a service manager in the USA?

    A service manager in the USA can move into senior operations, regional leadership, director-level, or general management roles over time. In larger organizations, strong performers may also shift into training, process improvement, account management, or customer experience leadership. The next step often depends on industry specialization, measurable results, and the ability to lead larger teams. In Chicago and other major markets, employers value candidates who can improve efficiency and retention. Comparing related management roles can help you map the most realistic path forward.

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422 jobs found

  • Midas MUELLER

    Midas MUELLER

    2 days ago

    Automotive service manager

    At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years...

    onsite, Chicago, IL, United States
    Full TimeJunior (<2 years)
  • REI (Recreational Equipment Inc.)

    REI (Recreational Equipment Inc.)

    2 days ago

    Bike and ski shop service manager

    Overview REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the...

    onsite, Chicago, IL, United States
    $58k – $73k/yrFull TimeLead / Manager
  • Macy's

    Macy's

    4 days ago

    Manager, sales and customer service

    Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and...

    onsite, Chicago, IL, United States
    Full TimeLead / Manager
  • EcoShield

    EcoShield

    5 days ago

    Service manager - additional services

    Service Manager – Additional Services Position Summary The Service Manager of Additional Services is responsible for overseeing a team of Additional Service Technicians delivering specialty pest...

    onsite, Chicago, IL, United States
    $60k/yrFull TimeJunior (<2 years)
  • State of Illinois

    State of Illinois

    5 days ago

    Digital transformation & product strategy manager (public service administrator, option 3)

    Job Requisition ID: 54827 Opening Date: 10/07/2026 Closing Date: 10/22/2026 Agency: Department of Innovation and Technology Class Title: PUBLIC SERVICE ADMINISTRATOR - 37015 Skill Option: Management...

    onsite, Chicago, IL, United States
    $103k – $127k/yrFull TimeLead / Manager
  • ITW

    ITW

    5 days ago

    Service manager

    Job Description: SUMMARY Reporting to the District or Branch Manager, the Service Manager will provide support and leadership to the branch and to individual service technicians by providing coaching...

    onsite, Chicago, IL, United States
    $76k – $114k/yrFull TimeLead / Manager
  • State of Illinois

    State of Illinois

    6 days ago

    Integration and development manager (public service administrator, option 3)

    Job Requisition ID: 56775 Opening Date: 10/06/2026 Closing Date: 10/21/2026 Agency: Department of Innovation and Technology Class Title: PUBLIC SERVICE ADMINISTRATOR - 37015 Skill Option: Management...

    onsite, Chicago, IL, United States
    $103k – $152k/yrFull TimeLead / Manager
  • Binny's Beverage Depot

    Binny's Beverage Depot

    6 days ago

    Logan square-customer service manager

    The Customer Service Manager reports to and assists the General Manager and Assistant Store Manager, in daily operations, including motivating and inspiring the team to achieve store goals. They are...

    onsite, Chicago, IL, United States
    $38k – $48k/yrFull TimeJunior (<2 years)
  • Williams-Sonoma

    Williams-Sonoma

    7 days ago

    Assistant store manager - sales & service, full time, chicago - rejuvenation

    We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply. About the Team Our...

    onsite, Chicago, IL, United States
    $46k – $50k/yrFull TimeJunior (<2 years)
  • Deloitte

    Deloitte

    7 days ago

    Service strategy manager – technology industry

    SERVICE STRATEGY MANAGER – TECHNOLOGY INDUSTRY Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas,...

    onsite, Atlanta, GA, United States
    $183k – $322k/yrFull TimeLead / Manager
  • Four Seasons Hotels and Resorts

    Four Seasons Hotels and Resorts

    9 days ago

    Assistant room service manager

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be...

    onsite, Chicago, IL, United States
    $66k – $76k/yrFull TimeJunior (<2 years)
  • Chain IQ

    Chain IQ

    10 days ago

    Service delivery manager (bilingual)

    At Chain IQ, your ideas move fast. Chain IQ is a global AI-driven Procurement Service Partner, headquartered in Baar, Switzerland, with operations across main centers and 16 offices worldwide. We...

    onsite, Chicago, IL, United States
    $120k – $170k/yrFull TimeSenior (5+ years)
  • CSafe Global

    CSafe Global

    10 days ago

    Regional manager, service centers

    CSafe keeps temperature-sensitive shipments moving for the world's leading pharmaceutical companies — and our service network is what keeps our containers in the air. As Regional Manager, Service...

    onsite, Chicago, IL, United States
    Full TimeLead / Manager
  • Deloitte

    Deloitte

    10 days ago

    Service strategy manager – consumer

    SERVICE STRATEGY MANAGER – CONSUMER Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas, United...

    onsite, Atlanta, GA, United States
    $183k – $322k/yrFull TimeLead / Manager
  • Deloitte

    Deloitte

    10 days ago

    Service strategy manager - healthcare

    SERVICE STRATEGY MANAGER - HEALTHCARE Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas, United...

    onsite, Atlanta, GA, United States
    $183k – $322k/yrFull TimeLead / Manager
  • Deloitte

    Deloitte

    10 days ago

    Service strategy manager – technology

    SERVICE STRATEGY MANAGER – TECHNOLOGY Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas, United...

    onsite, Atlanta, GA, United States
    $183k – $322k/yrFull TimeLead / Manager
  • Deloitte

    Deloitte

    10 days ago

    Service strategy manager – telecom, media & entertainment (tme)

    SERVICE STRATEGY MANAGER – TELECOM, MEDIA & ENTERTAINMENT (TME) Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United...

    onsite, Atlanta, GA, United States
    $183k – $322k/yrFull TimeLead / Manager
  • Deloitte

    Deloitte

    10 days ago

    Service strategy senior manager - consumer

    SERVICE STRATEGY SENIOR MANAGER - CONSUMER Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas,...

    onsite, Atlanta, GA, United States
    $198k – $392k/yrFull TimeSenior (5+ years)
  • Deloitte

    Deloitte

    10 days ago

    Service strategy senior manager - telecom, media & entertainment

    SERVICE STRATEGY SENIOR MANAGER - TELECOM, MEDIA & ENTERTAINMENT Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United...

    onsite, Atlanta, GA, United States
    $198k – $392k/yrFull TimeSenior (5+ years)
  • Accenture

    Accenture

    12 days ago

    Public service - higher education management consulting senior manager – transformation lead

    Accenture helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to...

    onsite, Albany, NY, United States
    $113k – $338k/yrFull TimeSenior (5+ years)
  • Accenture

    Accenture

    12 days ago

    Public service - higher education management consulting manager

    Accenture helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to...

    onsite, Albany, NY, United States
    $94k – $294k/yrFull TimeLead / Manager
  • UnitedHealth Group

    UnitedHealth Group

    13 days ago

    Associate service account manager

    This position is Onsite. Our offices are located at 840 E. 59th Street Suite 1227 Chicago, IL 60637 At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities...

    onsite, Chicago, IL, United States
    $48k – $87k/yrFull TimeJunior (<2 years)
  • Ntiva is Now Hiring

    Ntiva is Now Hiring

    17 days ago

    Manager service delivery

    Are you looking for limitless career opportunities with a company that values growth, innovation, and teamwork? At Ntiva, we’re more than a Managed Services Provider, we’re a community dedicated to...

    onsite, Chicago, IL, United States
    $80k – $100k/yrFull TimeLead / Manager
  • JPMorgan Chase & Co.

    JPMorgan Chase & Co.

    17 days ago

    Client service account manager - vice president

    Do you love managing a large portfolio of clients? You will be responsible for driving a consistent, high-quality client experience, resolving critical issues, and shaping service strategies—while...

    onsite, Chicago, IL, United States
    Full TimeVP / C-level
  • ISS

    ISS

    17 days ago

    Support services manager

    Key Purpose The Support Services Manager will oversee multi-locations to ensure the delivery of excellent customer service throughout multiple client facilities. This position will work in line with...

    onsite, Chicago, IL, United States
    $85k – $90k/yrFull TimeLead / Manager
  • PwC

    PwC

    18 days ago

    Front office strategy consulting - service & support strategy manager

    Job Description & Summary The Opportunity As a Service & Support Strategy Manager, you will play a pivotal role in our Customer Consulting practice, focusing on customer-related strategies and...

    onsite, Atlanta, GA, United States
    $99k – $232k/yrFull TimeLead / Manager
  • Mars

    Mars

    19 days ago

    Manager, reporting & analytics (food service channels)

    Job Description: Manager, Reporting & Analytics AFH Position Summary The Manager, Reporting & Analytics is responsible for transforming data into actionable business insights that drive strategic...

    onsite, Chicago, IL, United States
    $119k – $164k/yrFull TimeSenior (5+ years)
  • Dynamix SearchForce

    Dynamix SearchForce

    20 days ago

    Service center manager - chicago, il

    Service Center Manager Our client is a well-established transportation and logistics company with a nationwide network specializing in LTL freight and time- and temperature-sensitive products. The...

    onsite, Chicago, IL, United States
    Full TimeLead / Manager
  • REPUBLIC BANK OF CHICAGO

    REPUBLIC BANK OF CHICAGO

    20 days ago

    Customer service manager

    Job Details Job Location: Devon Branch - Chicago, IL Position Type: Full Time Salary Range: $23.00 - $31.00 Hourly General Function The role of the Customer Service Manager is to perform the duties...

    onsite, Chicago, IL, United States
    $46k – $62k/yrFull TimeLead / Manager
  • EY

    EY

    20 days ago

    Service delivery manager associate director

    At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help...

    onsite, Alpharetta, GA, United States
    $150k – $338k/yrFull TimeDirector
  • Valvoline Instant Oil Change

    Valvoline Instant Oil Change

    21 days ago

    Assistant service center manager

    Geared for the Driven At Ivy Lane Corp, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that...

    onsite, Chicago, IL, United States
    Part TimeNo Skills
  • Sunbelt Rentals, Inc.

    Sunbelt Rentals, Inc.

    21 days ago

    Service manager

    Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed...

    onsite, Chicago, IL, United States
    $71k – $85k/yrFull TimeMiddle (2-4 years)
  • Loews Hotels

    Loews Hotels

    24 days ago

    Catering service manager

    Situated between vibrant Downtown Chicago and O’Hare International Airport, Loews Chicago O’Hare combines accessibility, comfort and style. Guests enjoy spacious and sophisticated accommodations,...

    onsite, Chicago, IL, United States
    $53k – $66k/yrFull TimeJunior (<2 years)
  • Compass Group

    Compass Group

    24 days ago

    Retail food service manager

    Salary: 80,000 - 90,000 / year based on experience Other Forms of Compensation: Flexible Paid Time Off, Benefits, 401K, Training Pay Grade: 14 Morrison Healthcare, a Compass Healthcare company, is a...

    onsite, Chicago, IL, United States
    $80k – $90k/yrFull TimeLead / Manager
  • Google

    Google

    24 days ago

    Service program manager, global business applied ai technical services

    MINIMUM QUALIFICATIONS: Bachelor's degree or equivalent practical experience. 5 years of experience in a customer or client-facing role. 5 years of experience identifying issues in processes,...

    onsite, Atlanta, GA, United States
    $111k – $159k/yrFull TimeSenior (5+ years)
  • American Airlines

    American Airlines

    25 days ago

    Service manager, premium guest services guest experience - ord

    Location : Chicago O'Hare Intl Apt (ORD-TRML) Cities : Chicago - IL Requisition ID : 88256 Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our...

    onsite, Chicago, IL, United States
    $71k – $100k/yrFull TimeLead / Manager
  • American Airlines

    American Airlines

    25 days ago

    Customer service manager, airport workforce management

    Customer Service Manager, Airport Workforce Management Location: Chicago O'Hare Intl Apt (ORD-TRML) Cities: Chicago - IL Requisition ID: 88225 This job will continue to be posted until at least...

    onsite, Chicago, IL, United States
    $51k – $87k/yrFull TimeJunior (<2 years)
  • Skyelia

    Skyelia

    a month ago

    Service manager [1432]

    About: Full-time position Location: Chicago, IL The Role: JOB OVERVIEW: The Area Service Manager is the principal service executive of the Area responsible for generating and retaining revenue and...

    onsite, Chicago, IL, United States
    Full TimeJunior (<2 years)
  • University of Chicago

    University of Chicago

    a month ago

    Manager, finance service delivery unit basic science department

    About the Department The University of Chicago biomedical enterprise houses three entities: the Biological Sciences Division (BSD), the University of Chicago Medicine (UCM), and the Pritzker School...

    onsite, Chicago, IL, United States
    $90k – $130k/yrFull TimeLead / Manager
  • Roadrunner Transportation Services

    Roadrunner Transportation Services

    a month ago

    Assistant manager, service center

    The Assistant Manager, Service Center is a critical operator within the Operations function, responsible for translating network strategy into disciplined, day-to-day execution. This role exists to...

    onsite, Chicago, IL, United States
    $90k – $100k/yrFull TimeJunior (<2 years)

10,000,000+ more jobs available!