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  4. Service Manager

Onsite Service Manager jobs in Chicago, Illinois, USA

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  • Sun
    • 1:00 PM - 2:00 PM

      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

      Interview

      Den

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Aug 23, 2025

Service Manager On-Site Jobs — Chicago Opportunities Await Skilled Leaders

Chicago's business landscape shows steady demand for service manager jobs in Chicago, as companies seek hands-on leaders to run daily operations. We are hiring for 78 on-site positions, giving professionals a chance to make an immediate impact in a thriving local market and grow their career in a growing sector.

Successful candidates typically bring strong organizational and interpersonal skills, along with a solid grasp of budgeting, scheduling, and customer care standards. Employers looking to hire a service manager often prioritize problem-solving ability, staff supervision experience, and a proactive approach to operational efficiency. Familiarity with industry software and a record of improving team performance can help applicants stand out among other candidates for these roles.

On-site work remains standard for this role, as managers need to be present to coordinate teams, resolve issues quickly, and maintain quality control. In Chicago, this hands-on approach reflects broader hiring trends, with businesses seeking leaders who build strong relationships with staff and clients. The regional outlook for these positions stays positive, driven by growth in retail, hospitality, and technical sectors.

If you're ready to take the next step, exploring current service manager positions could be your best move yet. Global Work AI connects motivated professionals with employers looking to hire a service manager in Chicago and beyond. Apply today and join a team that values leadership, dedication, and hands-on expertise.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for a service manager in Chicago?

    In Chicago, a service manager typically earns a salary that often falls in the low-to-mid $70,000 range, with higher pay possible in automotive, facilities, or technical service settings. Compensation can rise with team size, budget responsibility, and customer volume, and some employers add bonuses or overtime. Illinois employers also weigh local cost of living and industry demand, so offers can vary by sector and company size. It helps to review current Chicago postings and compare similar operations roles before evaluating a package.
  • What skills and qualifications are required for a service manager role?

    Strong leadership, customer handling, scheduling, and problem-solving are core skills for a service manager. Employers in Chicago usually look for experience supervising staff, managing workflows, and resolving client issues under pressure. A bachelor’s degree is sometimes preferred, but practical background often matters more, especially in service, retail, automotive, or field operations. Familiarity with KPIs, budgeting, and CRM or dispatch software can be a plus. Candidates should also show clear communication and coaching ability, then compare requirements across local listings.
  • What does a service manager do on a daily basis?

    Day-to-day work usually centers on keeping people, service standards, and schedules aligned. A service manager may assign tasks, monitor performance, handle escalated customer concerns, review workflow issues, and make sure resources are in place for the team. In Chicago-based operations, that can also mean coordinating with vendors, tracking service metrics, and adjusting coverage for busy periods. The role is hands-on and often fast paced, so reading postings for your target industry can clarify the exact balance of office and field duties.
  • Is this service manager role on-site in Chicago, and what are the typical work conditions?

    Yes, this role is on-site in Chicago, Illinois, which usually means working from the employer’s location rather than remotely. Typical conditions depend on the industry, but service managers often split time between an office, shop floor, client area, or operations space. The job can involve standing, walking, overseeing staff, and responding to urgent issues during business hours. Some positions require occasional evening or weekend coverage. It is worth checking each listing for shift expectations, travel needs, and physical demands.
  • What experience do you need to become a service manager?

    Most employers want several years of experience in a related service, operations, or customer-facing role before someone steps into a service manager position. In Chicago, common paths include advancing from team lead, supervisor, coordinator, or technician roles. Practical experience with staff scheduling, complaint resolution, quality control, and performance tracking is especially valuable. Many hiring managers also favor candidates who have trained new employees or handled reports and budgets. If you are building toward this path, compare local openings to see which backgrounds appear most often.
  • What is the hiring process for a service manager position in Chicago?

    The process usually starts with an application and resume review, followed by one or more interviews that focus on leadership style, conflict handling, and service results. In Chicago, employers may also ask for references, background checks, or proof of relevant certifications depending on the field. Some companies include scenario-based questions or a panel interview to assess how you manage teams and customers. The final step often involves discussing pay, schedule, and start date. Reviewing recent postings can help you prepare for the most common screening steps.
  • What career growth opportunities are available for a service manager in the USA?

    A service manager in the USA can move into senior operations, regional leadership, director-level, or general management roles over time. In larger organizations, strong performers may also shift into training, process improvement, account management, or customer experience leadership. The next step often depends on industry specialization, measurable results, and the ability to lead larger teams. In Chicago and other major markets, employers value candidates who can improve efficiency and retention. Comparing related management roles can help you map the most realistic path forward.

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78 jobs found

  • Metz Culinary Management

    Metz Culinary Management

    12 days ago

    Foodservice supervisor

    Position Title: PM Dining Services Supervisor Location: Norwood Crossing Senior Living, Chicago IL Now seeking an experienced Dining Services Supervisor with a background in institutional dining such...

    onsite, Chicago, IL, United States
    Full TimeJunior (<2 years)
  • Michael Kors

    Michael Kors

    12 days ago

    Assistant store manager- chicago premium outlet

    Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to...

    onsite, Chicago, IL, United States
    $57k/yrFull TimeLead / Manager
  • Floor & Decor

    Floor & Decor

    12 days ago

    Assistant department manager (wood)

    Pay Range $17.75 - $26.25 Purpose This position is responsible for training and developing Product Sales Specialists and ensuring that customers have a positive shopping experience by receiving...

    onsite, Chicago, IL, United States
    $36k – $53k/yrFull TimeEntry with Degree
  • Rundoo

    Rundoo

    12 days ago

    Manager, implementation

    About Rundoo Our mission is to empower independent supply stores with best-in-class technology. Think of your local hardware store or mom-and-pop nursery—these are our clients. From paint to lumber...

    onsite, Chicago, IL, United States
    $133k/yrFull TimeJunior (<2 years)
  • Domino's

    Domino's

    12 days ago

    Assistant manager(05000) - 320 e cass street

    Job Description 🍂 NEW SEASON. NEXT STEP. 🍕 As schedules change and a new season gets underway, maybe it's time to think about what's next for you, too. Your local Domino’s is hiring an Assistant...

    onsite, Chicago, IL, United States
    Full TimeNo Skills
  • B

    Babyron

    13 days ago

    Assistant manager

    JOB SUMMARY Maintains excellence in guest service and quality control of operations consistently to ensure the company mission is attained. ESSENTIAL FUNCTIONS Runs shifts effectively to ensure...

    onsite, Chicago, IL, United States
    Full TimeJunior (<2 years)
  • Restore Hyper Wellness

    Restore Hyper Wellness

    14 days ago

    Assistant general manager

    Restore is seeking an Assistant General Manager with strong sales and business development skills. If you thrive in an entrepreneurial environment and have a passion for health and wellness, we want...

    onsite, Chicago, IL, United States
    Full TimeJunior (<2 years)
  • L

    Los Angeles Collective

    14 days ago

    Assistant store manager

    Job Summary Assistant Store Manager oversees the retail store team with the Store Manager and is responsible for maximizing retail sales and maintaining a high standard of customer service. They...

    onsite, Chicago, IL, United States
    $75k – $80k/yrFull TimeLead / Manager
  • Midas MUELLER

    Midas MUELLER

    14 days ago

    Automotive service manager

    At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years...

    onsite, Chicago, IL, United States
    Full TimeJunior (<2 years)
  • REI (Recreational Equipment Inc.)

    REI (Recreational Equipment Inc.)

    15 days ago

    Bike and ski shop service manager

    Overview REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the...

    onsite, Chicago, IL, United States
    $58k – $73k/yrFull TimeLead / Manager
  • Spencer Gifts

    Spencer Gifts

    15 days ago

    Assistant store manager - spirit

    Hourly rate ranges from $19.05 - $19.30 per hour and is dependent upon qualifications and experience. Benefits include: Chicago Paid Leave, Set-Up and Tear Down Premium Pay Programs, End of Season...

    onsite, Chicago, IL, United States
    $38k – $39k/yrPart TimeJunior (<2 years)
  • Spencer Gifts

    Spencer Gifts

    15 days ago

    Returning store manager - spirit

    Hourly rate ranges from $22.05 - $22.60 per hour and is dependent upon qualifications and experience. Benefits include: Chicago Paid Leave, Year End Bonus, Tear Down Premium Pay Program, Retention...

    onsite, Chicago, IL, United States
    $44k – $46k/yrPart TimeJunior (<2 years)
  • AG Bells II

    AG Bells II

    15 days ago

    Assistant manager

    You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business...

    onsite, Chicago, IL, United States
    Full TimeNo Skills
  • Saks Fifth Avenue

    Saks Fifth Avenue

    15 days ago

    Sales manager - women's designer apparel

    WHO WE ARE: Since 1907, Neiman Marcus has been a leader in luxury retail, providing a uniquely curated product assortment, unparalleled services and exclusive activations for customers in Pursuit of...

    onsite, Chicago, IL, United States
    $78k – $103k/yrFull TimeJunior (<2 years)
  • Dollar Tree

    Dollar Tree

    15 days ago

    Assistant manager ii

    We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: Assist with...

    onsite, Chicago, IL, United States
    $41k – $43k/yrFull TimeNo Skills
  • Los Angeles Collective LLC

    Los Angeles Collective LLC

    15 days ago

    Assistant store manager

    Job Summary Assistant Store Manager oversees the retail store team with the Store Manager and is responsible for maximizing retail sales and maintaining a high standard of customer service. They...

    onsite, Chicago, IL, United States
    Full TimeLead / Manager
  • DREAMWEAVER HOTELS LLC

    DREAMWEAVER HOTELS LLC

    15 days ago

    Guest service representative - thewit

    Job Details: Job Location: theWit Hotel - Chicago, IL Salary Range: $24.00 - $24.00 Hourly theWit Hotel, a dynamic destination within the Hilton Brand, stands at the intersection of sophistication,...

    onsite, Chicago, IL, United States
    $48k/yrFull TimeEntry with Degree
  • Macy's

    Macy's

    16 days ago

    Manager, sales and customer service

    Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and...

    onsite, Chicago, IL, United States
    Full TimeLead / Manager
  • Securitas Security Services

    Securitas Security Services

    17 days ago

    District manager

    Securitas Security Services USA, Inc. is the global leader in protective services, delivering specialized guarding, advanced technology solutions, and comprehensive risk management to clients across...

    onsite, Chicago, IL, United States
    $85k – $90k/yrFull TimeLead / Manager
  • Team Car Care Dba Jiffy Lube

    Team Car Care Dba Jiffy Lube

    17 days ago

    Assistant general manager

    Job Title: Assistant General Manager Location: 4400 W Montrose Ave Chicago, IL 60641 Compensation: $19.00 - $20.50 Worker Type: Employee Time Type: Full time Job Description: Embark on a rewarding...

    onsite, Chicago, IL, United States
    $38k – $40k/yrFull TimeJunior (<2 years)
  • Food for Thought

    Food for Thought

    18 days ago

    General manager

    Job Position: General Manager Hours: Daytime. Weekend Availability Needed Salary: $75k per year Location: Downtown Chicago Job Summary As a Food for Thought General Manager, you will be responsible...

    onsite, Chicago, IL, United States
    $75k/yrFull TimeLead / Manager
  • Clarity Clinic

    Clarity Clinic

    18 days ago

    Front desk manager

    Duties & Responsibilities: Front Desk Operations & Daily Coverage Build, adjust, and maintain daily PCC schedules to ensure uninterrupted front desk and phone coverage Proactively manage coverage...

    onsite, Chicago, IL, United States
    $55k – $65k/yrFull TimeJunior (<2 years)
  • AutoZone

    AutoZone

    18 days ago

    Assistant store manager

    AutoZone’s store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked...

    onsite, Chicago, IL, United States
    Full TimeJunior (<2 years)
  • Barry's

    Barry's

    18 days ago

    Client operations supervisor

    As a Client Operations Supervisor, you’ll be the first contact for Barry’s, leading best in class Hospitality and execution of daily operations. You will support the Senior/General Manager and...

    onsite, Chicago, IL, United States
    Full TimeJunior (<2 years)
  • Allied Universal

    Allied Universal

    18 days ago

    Account manager

    Overview Company Overview: Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic,...

    onsite, Chicago, IL, United States
    $95k – $100k/yrFull TimeJunior (<2 years)
  • Lawndale Christian Health Center

    Lawndale Christian Health Center

    19 days ago

    Care manager

    Mission Our mission is to show and share the love of Jesus by promoting wellness and providing quality, affordable healthcare for Lawndale and the neighboring communities. Position Summary The Care...

    onsite, Chicago, IL, United States
    $45k/yrFull TimeJunior (<2 years)
  • University of Chicago

    University of Chicago

    19 days ago

    Operations manager

    Department BSD MED - Endocrinology - Administrative Support About the Department The Section of Endocrinology, Diabetes, and Metabolism’s mission is to provide patients with the personalized,...

    onsite, Chicago, IL, United States
    $65k – $85k/yrFull TimeJunior (<2 years)
  • JPMorgan Chase & Co.

    JPMorgan Chase & Co.

    19 days ago

    Product manager - document management services

    You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful...

    onsite, Chicago, IL, United States
    Full TimeSenior (5+ years)
  • Compass Group

    Compass Group

    19 days ago

    Manager, biomedical services

    Position Title: Mgr, Biomedical Services- Chicago, IL Salary: $90,000- $115,000/yr Other Forms of Compensation: Join Intelas, a Compass Healthcare company. Intelas, a Compass Healthcare company,...

    onsite, Chicago, IL, United States
    $90k – $115k/yrFull TimeLead / Manager
  • Deloitte

    Deloitte

    19 days ago

    Service strategy manager – technology industry

    SERVICE STRATEGY MANAGER – TECHNOLOGY INDUSTRY Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas,...

    onsite, Atlanta, GA, United States
    $183k – $322k/yrFull TimeLead / Manager
  • Hotel Lincoln

    Hotel Lincoln

    20 days ago

    Outlets manager - oem

    Property Description Join the Team at Hotel Lincoln! Perched in the heart of Chicago’s lively Old Town, Hotel Lincoln isn’t just a place to stay—it’s a place where personality shines. Our eclectic,...

    onsite, Chicago, IL, United States
    $55k – $65k/yrFull TimeLead / Manager
  • Deloitte

    Deloitte

    22 days ago

    Services strategy manager – consumer

    SERVICES STRATEGY MANAGER – CONSUMER Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas, United...

    onsite, Atlanta, Georgia, United States
    $183k – $322k/yrFull TimeLead / Manager
  • Deloitte

    Deloitte

    22 days ago

    Services strategy senior manager - technology, media & entertainment

    SERVICES STRATEGY SENIOR MANAGER - TECHNOLOGY, MEDIA & ENTERTAINMENT Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United...

    onsite, Atlanta, GA, United States
    $198k – $392k/yrFull TimeSenior (5+ years)
  • Deloitte

    Deloitte

    22 days ago

    Services strategy senior manager - consumer

    SERVICES STRATEGY SENIOR MANAGER - CONSUMER Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas,...

    onsite, Atlanta, Georgia, United States
    $198k – $392k/yrFull TimeSenior (5+ years)
  • MV Transportation

    MV Transportation

    22 days ago

    General manager

    Overview If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities MV...

    onsite, Chicago, IL, United States
    $90k – $100k/yrFull TimeLead / Manager
  • RIM logistics, ltd.

    RIM logistics, ltd.

    22 days ago

    Customer support manager ii

    This position is responsible for the retention, growth, and operational excellence between RIM and our customers. Responsible for the day-to-day management of assigned accounts, ensuring client...

    onsite, Chicago, IL, United States
    Full TimeJunior (<2 years)
  • Five Below

    Five Below

    24 days ago

    Customer experience manager

    At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go &amp; Have Fun in an amazing experience, filled with unlimited...

    onsite, Chicago, IL, United States
    $40k/yrFull TimeJunior (<2 years)
  • Accenture

    Accenture

    24 days ago

    Public service - higher education management consulting manager

    Accenture helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to...

    onsite, Albany, NY, United States
    $94k – $294k/yrFull TimeLead / Manager
  • RailPros

    RailPros

    24 days ago

    Engineer vi - engineering manager

    Job Details: Job Location: CHICAGO IL - Chicago, IL Position Type: Full Time Education Level: 4 Year Degree Salary Range: $140000.00 - $180000.00 Salary/year Travel Percentage: Up to 30% Job Shift:...

    onsite, Chicago, IL, United States
    $140k – $180k/yrFull TimeLead / Manager
  • Walgreens

    Walgreens

    a month ago

    Store manager unassigned

    Responsible for learning Walgreens’ operations and ways of working to lead “one-box” (full store operations across front-end and pharmacy). Responsible for completing accelerated development track to...

    onsite, Chicago, IL, United States
    $48k – $87k/yrFull TimeLead / Manager

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